The Cascades

Sun City, South Africa

Virgin rating

Superior Luxury Family Room
Superior Luxury Family Room
Maltos
Reception
Luma
Superior Luxury Family room
The Peninsula
Pilanesberg National Park
Superior Luxury Family Room
Superior Luxury Family Room
Maltos
Reception
Luma
Superior Luxury Family room
The Peninsula
Pilanesberg National Park

The hotel

With lush gardens, an aviary, its unique architectural design and 7740 sq m of water features, the polished Cascades hotel really is an exciting place to stay in Sun City. All of the 241 air-conditioned rooms and suites offer fabulous views over the tropical gardens, spectacular golf course or the bushveld beyond. The hotel offers a relaxing atmosphere and has a stunning pool complex with its own island and waterfall so it's a great place to take the family. Whether it’s strolling through the fantasy gardens, enjoying 18-holes in the championship golf courses, taking a dip in the gorgeous swimming pool or having a lesson from the tennis professional, your stay here is bound to be fun filled and boredom-free!

Amenities

  • Golf
  • Tennis
  • Wheelchair access
  • Bar
  • Casino
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool

Where is it

Overlooking the Cascades Lake and gardens. Inter-hotel shuttle. Transfer time from Johannesburg Airport: 3 hours.

Hotel information

241 rooms offering views over the tropical gardens, spectacular golf course or the bushveld beyond. All with air-conditioning, TV, mini-bar*, hairdryer and views of the gardens or pool. Luxury Rooms with 2 twin beds, sleeping maximum 2 adults.

Luxury Family Rooms are larger offering ample space for families with 1 queen-size bed and sleeper bed, sleeping maximum 2 adults and 2 children.

Superior Luxury Rooms offer views of the golf course and the mountains with 1 king-size bed, sleeping maximum 2 adults.

Superior Luxury Family Rooms are located on the ground floor with spectacular views, sleeping 2 adults and 2 children with a separate dining area and sleeper sofa.

Superior Luxury Rooms with balcony offer views of the Pilanesberg and overlook the swimming pool and the golf course, sleeping maximum 2 adults.

Luxury Suites with lounge area, overlooking the swimming pool with garden views and 1 king-size bed, sleeping maximum 2 adults

2 restaurants; Maltos (Greek cuisine), Peninsula (International dishes), Luma Bar and Lounge.

Whilst there isn't any evening entertainment at the hotel you can hop on a shuttle to the Sun City resort where you can visit the casino or nightclub.

Swimming pool complex. Health spa* and gym*. Tennis and golf* on the Gary Player and Lost City Golf Courses*. Both morning and sunset game drives* available in the neighbouring Pilanesberg National Park. Valley of Waves water park (there is a flat charge rate of R50.00 non-refundable for Valley of Waves towels to all hotel guests and day visitors). Cinema*. Segway*. One of the world’s longest Zip Slide*. plus many, many more fun-filled activities for the whole family. Please note: The Valley of Waves will be closed every year for a month between May and July for annual maintenance.

WiFi access available. Complimentary parking.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (239)
  • Very good (275)
  • Average (163)
  • Poor (103)
  • Terrible (109)
Image of the Tripadvisor rating Sun City vacation

Dec 1, 2024 tashreeqah s Cape Town, South Africa

family friendly. Everything you need under one roof. Food items is costly and no halaal meat nearby. Would advise to take your own meat. Shuttles run 24/7 with a 5 min wait. Great facilities! Waffles need to be improved. Service at the hotels and vacation club is 9/10. Make sure you tip
Image of the Tripadvisor rating Terrible - NOT a 5-star hotel experience

Aug 17, 2024 Coastal46367892286

The Cascades Sun City hotel advertises itself as 5-star, but our experience was anything but. The bathroom was dirty, with a persistent foul odor from the toilet despite daily cleaning. The shower was blocked and caused flooding, and by 6 pm, both rooms we booked had no hot water, leaving us unable to bathe. The wall-mounted phone charger was… Read more
The Cascades Sun City hotel advertises itself as 5-star, but our experience was anything but. The bathroom was dirty, with a persistent foul odor from the toilet despite daily cleaning. The shower was blocked and caused flooding, and by 6 pm, both rooms we booked had no hot water, leaving us unable to bathe. The wall-mounted phone charger was broken from the beginning. The rooms are designed with shared balcony access, allowing guests from other rooms to enter your space. On our second night, the neighboring guest was loudly talking on our balcony right in front of our room, disturbing our sleep. When we contacted security, they couldn’t reach her since she was outside on our porch, so they had to enter through our room to address the issue. The problems didn’t end there—poor soundproofing meant we could hear loud music from outside late into the night. For a so-called 5-star hotel, the experience was shockingly poor. Read less
Image of the Tripadvisor rating I had an amazing time

Apr 26, 2024 Xoli M

Exceptional friendly staff i enjoy my stay i am looking forward to visiting you again holidays spending my quality time with family is sometime i always look forward ti
Image of the Tripadvisor rating Be Banished to Sun City (Cascades)

Apr 19, 2024 Riya H

If you’ve never been to a public hospital in South Africa and are willing to pay thousands for the experience then I would advise staying at the Sun City Cascades. What a pathetic excuse for a “hotel”. “Escape to Sun City” they say, more like, “Be banished to Sun City”. I booked a weekend away to Sun City thinking that this would be great little… Read more
If you’ve never been to a public hospital in South Africa and are willing to pay thousands for the experience then I would advise staying at the Sun City Cascades. What a pathetic excuse for a “hotel”. “Escape to Sun City” they say, more like, “Be banished to Sun City”. I booked a weekend away to Sun City thinking that this would be great little break away from the city only to arrive at a “hotel” were the breakfast area looked like the food court in a low rent Mall. Whilst i can understand that the theme may be “beachy”, do the chairs really need to look like they are from the eating area of a hole in the wall fast food restaurant that has one table as their dining area. Now, lets talk about the room, to call them “dated” is really kind and unfortunately for Sun City Cascades I am all out of kind. PATHETIC is the word that springs to mind. Was it clean, sure, but can you really judge clean through the outdoor tiling that served as the in room flooring, the family room couch that was so old it wouldn’t even maintain its shape, the bright orange tile in the bathroom whose manufacture was probably discontinued before many of us were born. 3 Star? Really? Sun City, my issue is not that you haven’t renovated your hotel for 30 years, its that your rates don’t match your offering. Charge what its worth, in my opinion for the room only, no more than R 800 a night and allow us to actually be able to manage our expectations when choosing to stay here. Most definitely the WORST experience I’ve ever had. Read less
Image of the Tripadvisor rating very awful

Mar 24, 2024 Happiness31966364921 Pretoria, South Africa

I'm sorry for the rude staff of this hotel. I stayed for two nights and saw the worst behavior and now it's my last night. I hope to get out of this awful hotel as soon as possible and get rid of the disrespect they gave me, but the behavior of the staff was very bad. I'm really sorry for the Sun City series