Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6456)
  • Very good (1861)
  • Average (737)
  • Poor (408)
  • Terrible (253)
Image of the Tripadvisor rating FAIRMONT BANFF SPRINGS-A BEAUTIFUL PEACEFUL RETREAT WITH A HEATED OUTDOOR POOL TO GAZE AT MOUNTAINS AND STARS AT NIGHT!

Dec 12, 2024 617gilly89

Fabulous peaceful location with walking trails leading from the grounds. Superb staff including concierge team: Don was outstanding in his help regarding a Rockies helicopter flight. You can do an accompanied or self-guided tour of this lovely old 'castle'. It's an easy walk downhill to the town or if you prefer the buses are very frequent and… Read more
Fabulous peaceful location with walking trails leading from the grounds. Superb staff including concierge team: Don was outstanding in his help regarding a Rockies helicopter flight. You can do an accompanied or self-guided tour of this lovely old 'castle'. It's an easy walk downhill to the town or if you prefer the buses are very frequent and reliable. Housekeeping team was excellent, especially the lady who hailed from Tockwith, Yorkshire! The heated outdoor pool at night is a must. 'Noodles' can be used just to float along gazing at the stars/mountains or talking to the great people you meet doing the same! Read less
Image of the Tripadvisor rating Best Travel Guide Ever - Alex Mowat

Dec 12, 2024 Mohamed Nasser I

Grand castle hotel. Distinguished by excellent service best exemplified by its excellent adventure tour guide Alex Mowat. Family went on a hike around Banff National Park guided by Alex and what a day of adventure it was. Alex was by far the best and most knowledgeable guide we ever had. His enthusiastic and love for his native Banff area and its… Read more
Grand castle hotel. Distinguished by excellent service best exemplified by its excellent adventure tour guide Alex Mowat. Family went on a hike around Banff National Park guided by Alex and what a day of adventure it was. Alex was by far the best and most knowledgeable guide we ever had. His enthusiastic and love for his native Banff area and its wildlife was nothing short of infectious. You should stay at the Fairmont and try to get Alex Mowat as a guide. A truly unforgettable experience. Read less
Image of the Tripadvisor rating Great experience

Dec 10, 2024 eva s

The Gold Concierge team excellently assisted with all my needs before and during my stay. The Resort Activities team was very helpful in suggesting and planning my private tours. Special thanks to Andrew, the private Fairmont guide. He was my guide during one and a half days of my private hiking tours. He is very knowledgeable, professional, and… Read more
The Gold Concierge team excellently assisted with all my needs before and during my stay. The Resort Activities team was very helpful in suggesting and planning my private tours. Special thanks to Andrew, the private Fairmont guide. He was my guide during one and a half days of my private hiking tours. He is very knowledgeable, professional, and charismatic. He is an excellent guide. The Fairmont Springs Hotel should feel very fortunate to have such an outstanding staff. I highly recommend everyone planning a visit to Banff to stay at the Fairmont Banff Springs Hotel. Read less
Image of the Tripadvisor rating Still raving about our trip

Dec 4, 2024 kkG6017ID

We had the absolute best time here for our Christmas party. From the moment we pulled up the staff was attentive and directed us where to go, we did valet parking which was soooo easy and worth the extra cost. The front desk staff was so courteous, explained everything very well, a hotel where you actually do need the map they provide, we stayed… Read more
We had the absolute best time here for our Christmas party. From the moment we pulled up the staff was attentive and directed us where to go, we did valet parking which was soooo easy and worth the extra cost. The front desk staff was so courteous, explained everything very well, a hotel where you actually do need the map they provide, we stayed in room 913, we had to take the elevator to the 9th floor and then get on another elevator to get to our room, and the view from the window in that elevator was spectacular, the same could be said about the view from our room, literally breathtaking. We were treated to a bottle of wine and charcuterie board upon our arrival as well. It was starting to snow the Saturday and it just felt so magical. Turn down service was exceptional, they left some chocolates and some neat wood bookmarks (assuming that's what they were lol), the rooms have Nespresso machines. The regular pools in the fitness center are free to guests and there's lockers with locks to use, we loved the heated outdoor pool. We wanted to do the spa ($) pools but they were booked. Our room was spacious, decent sized bathroom. My only complaint was our room was very hot and would not cool off, we opened some windows and got the fan from the closet but it didn't help much, wasn't the end of the world though. We had a dinner at the vermilion with the group we were with and the food was incredible along with the staff. You can get a bus ticket from the concierge and the bus stop is right outside the hotel and goes downtown and back, this came in handy so you aren't trying to find parking down there, and it was very easy to figure out how to get back. I could go on about how wonderful it was to stay at the "castle" and how every single staff member we encountered was kind and caring. We will definitely be back. Read less
Image of the Tripadvisor rating Banff springs spac

Nov 27, 2024 joanleng Calgary

We visited the spa at the Banff springs. What a great experience as always. Had massages from doei & Mandy they were both excellent. What a lovely relaxing day. Ashley, the manager is such a lovely person made us feel so special.. Banff springs is always a treat to visit!