Fairmont Chateau Lake Louise

Lake Louise, Alberta

Virgin rating

Fairmont Lakeview Room
Belgian style sleigh ride
Lakeview Lounge
Lake Louise
Glacier Saloon
Deluxe Room, Guest Room, Fairmont Chateau Lake Louise, Alberta, Canada
Banff National Park
The Poppy Brasserie
A video preview image
Fairmont Lakeview Room
Belgian style sleigh ride
Lakeview Lounge
Lake Louise
Glacier Saloon
Deluxe Room, Guest Room, Fairmont Chateau Lake Louise, Alberta, Canada
Banff National Park
The Poppy Brasserie

The hotel

Surrounded by mountain peaks and a beautiful crystal-clear lake, the Fairmont Chateau Lake Louise is an exclusive hotel offering a superb standard of accommodation and hospitality. An area offering a host of outdoor activities, you will not be short of things to do to fill your time. With world-class skiing in the winter along with ice-skating, snowmobiling and horse drawn sleigh rides to mountain biking, river rafting and scenic hiking in the summer, you are simply spoilt for choice! After an action-packed day, head back to your luxurious retreat in the mountains and savour the authentic culinary offerings, or rejuvenate your mind and body at the spa.

Amenities

  • Kayaking
  • Babysitting service
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

Located in Banff National Park, overlooking Lake Louise. 45-minute drive from Banff. The ski lifts are 10-minutes away. Transfer time from Calgary Airport: 2 hours 10 minutes.

Hotel information

552 guest rooms on 8 floors in 1 building with 8 lifts. Rooms with cable TV with pay-per-view films*, WiFi, telephone, alarm clock/radio, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Lake View Rooms are as Fairmont Rooms but with views of Lake Louise and the Victoria Glacier, sleeping maximum 2 adults.

Deluxe Rooms are larger in size with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 7th and 8th floors, with private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés (5:00pm-7:00pm), sleeping maximum 4 adults or 2 adults and 2 children.

Fairview (upscale dining, open for dinner), The Walliser Stube (rustic European alpine restaurant and wine bar, open for dinner Mon-Sat), Alpine Social (craft beer, Canadian whiskey, cocktails and hearty comfort food), Poppy Brasserie (open for buffet and á la carte breakfast), Lago Italian Kitchen (open for dinner), Chateau Deli (open 24-hours; take out sandwiches, pastries) and the Lakeview Lounge (cocktails and afternoon tea with a majestic view of Lake Louise). Full-service spa (treatments*). Health Club with indoor heated swimming pool, whirlpool, steam room and fitness centre with cardio-equipment and free weights. WiFi* access throughout the hotel. Horse sleigh rides* around the lake. Gift shops. Babysitting* (on request). Concierge service. Laundry/dry-cleaning service*. Room service*. The hotel has the most frequent ski shuttle in the Canadian Rockies to the Lake Louise ski area. Valet parking approx CA$35 per day or self-parking approx CA$30 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights: 24-26 Dec '18, 15-17 Feb '19 and 19-20 Apr '19.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6728)
  • Very good (2162)
  • Average (903)
  • Poor (454)
  • Terrible (268)
Image of the Tripadvisor rating ICONIC HOTEL. EVRY BIT AS GOOD AS PHOTOGRAPHS DEPICT.

Dec 12, 2024 617gilly89

Beautiful place. Just as the photographs depict. Excellent breakfast. only negative re food: insufficient vegetarian/vegan options, particularly in the most expensive/luxurious restaurants which was disappointing, so we went elsewhere. Superb quiet room with 2 windows overlooking the iconic lake. Staff and service all excellent.
Image of the Tripadvisor rating Spa is a 2 star

Dec 10, 2024 Elizabeth F Toronto

First off the staff were at the spa were all really nice. A couple of things impacted my score significantly. First off, we asked the valet if we could park and be validated, and he said no and that our parking would cost $55. This is actually not the case. It turns out they actually do validate parking. Second, the pool and other amenities are… Read more
First off the staff were at the spa were all really nice. A couple of things impacted my score significantly. First off, we asked the valet if we could park and be validated, and he said no and that our parking would cost $55. This is actually not the case. It turns out they actually do validate parking. Second, the pool and other amenities are about a 5 minute walk through the hotel. Walking through a hotel in a robe and slippers is not ideal, comfortable, or 5 star quality. Finally, thirdly, the conditions of the changeroom and the pool area are very, very, very low for a Fairmont. The changeroom is tiny. There are only two very basic shower stalls - my shower head and handle were broken. Also, you're sharing this space with the other hotel guests who are coming in with little kids - it's chaotic and it's tiny. I would not recommend this spa at all if you're going for an authentic spa experience. If you are simply looking for a massage or facial only, it is a service they provide (do not count on amenities). Read less
Image of the Tripadvisor rating Exceptional Service!

Dec 4, 2024 Matt W Kamloops, Canada

We stayed for 2 nights in a 1 bedroom lakeview suite after being upgraded from a 1 bedroom partial lakeview Temple 1 bedroom suite. The suite was newly renovated and is very nice. We had towel art on the bed when we arrived and a personalized note from housekeeping. We travelled for my son’s birthday. From Garry at check-in escorting us to our… Read more
We stayed for 2 nights in a 1 bedroom lakeview suite after being upgraded from a 1 bedroom partial lakeview Temple 1 bedroom suite. The suite was newly renovated and is very nice. We had towel art on the bed when we arrived and a personalized note from housekeeping. We travelled for my son’s birthday. From Garry at check-in escorting us to our suite to the suite concierge Alexandra greeting us and checking in to ensure we had what we needed, the service was exceptional. We had treats for the boys and for the adults delivered to our room which exceeded our expectations. Flowers were delivered to our room on our second day and Alexandra made arrangements for a birthday gift for our son as well birthday cards. We had our dinners in Alpine Social and Fairview. We had a light bite in the Lakeview Lounge for lunch one day and our breakfasts were included in Louiza which had a bounty of food available. Courtney (I apologize if I spelled it wrong) in Fairview and Antoine in Louiza stand out with their friendly service. All staff we encountered were nothing short of friendly. Valet parking was included as well with the suite which is very convenient. I cannot wait to go back! Read less
Image of the Tripadvisor rating Extremely helpful and understanding staff!

Nov 21, 2024 Gidds_UK8 United Kingdom

Extremely accommodating staff under difficult circumstances. We travelled to Lake Louise today to see the lake, however due to a complication with the weather and a mobility scooter required for one of our party, who is disabled and unable to walk more than 50m, we were presented with a difficult situation of not being able to take this party… Read more
Extremely accommodating staff under difficult circumstances. We travelled to Lake Louise today to see the lake, however due to a complication with the weather and a mobility scooter required for one of our party, who is disabled and unable to walk more than 50m, we were presented with a difficult situation of not being able to take this party member to the lake after our journey. Now in normal weather, it wouldn't be a problem, however Alberta has had quite a lot of snow in a short timeframe, meaning the roads were difficult to navigate in places. Upon scoping the area from the public access parking area, it was evident that was not an option. However upon speaking to Kira-Lynn at the hotel, she completely understood our predicament and helped as best as she could, letting us drop the party member off at the door. This was a HUGE help and allowed them to enjoy the sights too. We have stayed at Fairmont hotels before and have one planned for another location soon, however after today I will be making them a top choice, if all their hotel staff are as helpful and understanding as Kira-Lynn. Thank you for today, you made us feel very welcomed and happy to have not wasted our journey. Read less
Image of the Tripadvisor rating Fantastic staff and hotel, beautifully peaceful location

Nov 19, 2024 Freedom04974744530

My family stayed two nights at the Fairmont Chateau Lake Louise, and it was a fantastic stay. Our Gold room was spacious and beautifully decorated. The interactions before our arrival, and special touches they left for us and our son were so sweet and appreciated. Our server Junie in the lounge was very friendly and helpful with anything we… Read more
My family stayed two nights at the Fairmont Chateau Lake Louise, and it was a fantastic stay. Our Gold room was spacious and beautifully decorated. The interactions before our arrival, and special touches they left for us and our son were so sweet and appreciated. Our server Junie in the lounge was very friendly and helpful with anything we needed, and the omelet chef provided us with great conversation and recommendations. The location will always be beautiful, even with some of the current construction that is underway (thankfully hardly obtrusively), but it was truly the staff at this hotel that made this stay particularly fantastic. Read less