Marriott Chateau Champlain

Montreal, Canada

Virgin rating

The hotel

A world-famous landmark in its own right, the Marriott Chateau Champlain is a truly exceptional hotel located in the vibrant city of Montreal. This luxuriously classic Downtown hotel offers a memorable stay for those visiting the city for business, pleasure or simply to experience the pervasive joie de vivre. With underground direct links to hundreds of stores, restaurants, as well as the Bell Centre, VIA Rail, Amtrak and Metro stations, you’ll be hard pushed not to find something to do to fill your time.

Amenities

  • Bar
  • Swimming Pool
  • No Smoking
  • Kids Eat Free
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Centrally located in Downtown Montreal, within walking distance of most attractions, shops, restaurants and nightlife with breath-taking views. Transfer time from Montreal International airport: 25 minutes.

Hotel information

611 rooms and suites. All with air conditioning, TV, in-room movies*, telephone, WIFi access, clock radio, coffee-maker, mini-bar, iron and board, bathrobes and hairdryer. Standard Rooms are 312 sq ft and feature half-moon windows showcasing views across downtown Montreal or the river, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Samuel de Champlain (global cuisine, open for breakfast, lunch and dinner). Bar Le Senateur (Continental cuisine, open for lunch and dinner). Room service*. Local restaurant dinner delivery service. Concierge. Laundry services*. Complimentary WiFi. Self-parking CA$28 plus tax, per day, or valet parking CA$38 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (955)
  • Very good (1025)
  • Average (371)
  • Poor (121)
  • Terrible (57)
Image of the Tripadvisor rating Staff go above and beyond at Montreal Marriott Chateau Champlain

Dec 11, 2024 joemP5442RP

We had a wonderful time at the Montreal Marriott Chateau Champlain. The staff was very good but a few employees were excellent. Armand the bellhop made sure all our luggage was brought to our rooms. Leuri at the front desk made sure all our accommodations met our expectations including no BS. In conversation we found out that we vacation close to… Read more
We had a wonderful time at the Montreal Marriott Chateau Champlain. The staff was very good but a few employees were excellent. Armand the bellhop made sure all our luggage was brought to our rooms. Leuri at the front desk made sure all our accommodations met our expectations including no BS. In conversation we found out that we vacation close to his family in La Romana. Nathaniel at the front desk printed our boarding passes when we checked out and was willing to come to Toronto to bring us a forgotten parcel. Now that is above and beyond. Olivier at the concierge desk provided us instructions on a daily basis to travel on the Metro, the RESO (Montreal Underground) or just to walk around downtown and old Montreal. And who could forget Redwan who provided transportation to the airport for us upon departure. We will definitely be back in the future. If your looking for a five star hotel I highly recommend the Montreal Marriott Chateau Champlain. (The Cheese Grater) Read less
Image of the Tripadvisor rating The best hotel of my life with the most humble staff

Dec 1, 2024 freeeb

The best hotel of my whole life with the most courteous staff of my life exceeding Asian/ Latin hospitality known all over the world. Best part of my trip to Montral - This hotel as the weather was cold. BEST part of this hotel - The Staff : - Julianne checked me in . She was vert friendly. Assigned a good room with a view. Nathaniel- JUST… Read more
The best hotel of my whole life with the most courteous staff of my life exceeding Asian/ Latin hospitality known all over the world. Best part of my trip to Montral - This hotel as the weather was cold. BEST part of this hotel - The Staff : - Julianne checked me in . She was vert friendly. Assigned a good room with a view. Nathaniel- JUST AWSOME-- Always smiling and super courteous. Went way out of his way to help. Could not give me exact change for $50 and $10 bill for bus ticket which costs $11. He added a $1 from HIS POCKET. NEVER HAD SUCH HOSPITALITY from a receptionist before. He gave me a very nice going away gift. He touched my heart. Peter and Aaron were super humble and friendly. Mark in the restaurant gave me good service. Every one including Michelle was very nice. Breakfast buffet was as good as it gets. No negative. One of the best hotels of my life. Great memories. Thank you all. With luv, blessings, wishes for good health and peace = The Ultimate Wealth Great surprise- I spent most of my life in the USA. I did not know Canadians were very very kind people. Every single person on the streets in Montreal was SUPER HELPFUL and HUMBLE. Sincere thanks from my heart to the people of Montreal. I was wearing a Colombian hat and poncho. Absolutely zero discrimination. There is a special elevator inside the hotel that connects you to Metro and therefore almost all Montreal including the Underground City. freee burd from Colombia Read less
Image of the Tripadvisor rating Hotel is Top Notch - Staff are especially Awesome!

Nov 20, 2024 AlwaysRunning2016 Montreal, Canada

This Marriott Chateau Champlain is a remarkable landmark hotel for design, architecture and elegance. This hotel is a top managed Marriott that the whole Operations team should be proud of. One of the best I have stayed at and will continually return to. The hotel is in a convenient location downtown Montreal (right next to many great places).… Read more
This Marriott Chateau Champlain is a remarkable landmark hotel for design, architecture and elegance. This hotel is a top managed Marriott that the whole Operations team should be proud of. One of the best I have stayed at and will continually return to. The hotel is in a convenient location downtown Montreal (right next to many great places). The hotel has been completely renovated with rooms that are super modern, creatively decorated, cozy, and have great views. The bathroom was super modern with the warm toilet seats, bidet, robotic shower, etc.... I was very high up and the view was spectacular. I didn't have change to try the lobby restaurant. Note, for Bonvoy elite members, the M-Club Lounge is really nice with great food and service. The hosts was great. But, the best part of all was Bianca, Edouardo and Vivian at the front desk. They welcomed us immediately with a sincere warm welcome making us feel at home and they demonstrated amazing attention to detail helping us getting the best room available - truly thankful. Vivian continued was always helpful during the stay. The three of them exemplified true professionalism in attitude and job execution. Wow! Very impressed. What a team! Thanks again for a great stay!! Keep up the great work. Read less
Image of the Tripadvisor rating No Complaints in a Great Location

Nov 15, 2024 jkot77 aa

We absolutely loved our stay at the Montreal Marriott Chateau Champlain. The hotel is in a great location convenient to a lot of the downtown/old Montreal area (especially if you're ok with a little bit of walking). Check in was speedy and the staff was very helpful with bringing bags up to the room. The valet team was great and quick on both ends… Read more
We absolutely loved our stay at the Montreal Marriott Chateau Champlain. The hotel is in a great location convenient to a lot of the downtown/old Montreal area (especially if you're ok with a little bit of walking). Check in was speedy and the staff was very helpful with bringing bags up to the room. The valet team was great and quick on both ends of the trip. You can tell the rooms have been re-done relatively recently. Bed was extremely comfortable. As someone who struggles with hotel pillows, the two here were perfect. Now let's talk about the shower. This hotel had the best water pressure I've ever experienced and multiple different options for ways to have the water come out of the shower head. A+ here. TV in the room was huge and had a nice mix of US and Canadian channels. Didn't use the gym, but went down and looked at it and looked to be brand new. Read less
Image of the Tripadvisor rating Lots of hospitality!

Nov 11, 2024 mmfred United States

What a top notch hotel. Obviously the employees have been trained in service and hospitality. Arrived late close to 11pm and was greeted by a friendly gentleman I can’t remember his name. He welcomed me back (noticing we had stayed there before), which was so nice. Ian the concierge is so patient and kind. Had lovely recommendations. He also… Read more
What a top notch hotel. Obviously the employees have been trained in service and hospitality. Arrived late close to 11pm and was greeted by a friendly gentleman I can’t remember his name. He welcomed me back (noticing we had stayed there before), which was so nice. Ian the concierge is so patient and kind. Had lovely recommendations. He also helped us last year! Quality employee. Had an early lunch at the bar. Served by a fabulous server - again can’t remember his name. But knew a lot about wine especially those from Provence. Had great service and really good food. We enjoyed our time there and wasn’t rushed. Overall this is my favorite hotel in Montreal. Love the service and employees! Kudos to all involved! Read less