Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.
Amenities
Great For A Base
Kids Club
Teen Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Where is it
In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.
Hotel information
1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults.
Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
E|CLUB Lounge inclusions:
Daily deluxe continental breakfast
Evening hors d'oeuvres
Hot drinks
Bottled water
Fresh fruit
Alcoholic drinks*
Soft drinks*
Newspapers and magazines
Complimentary WiFi
Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Based on 9881 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2155)
Very good (3183)
Average (2493)
Poor (1181)
Terrible (869)
Compassion
Apr 9, 2025Carolyn V
Great place for an over night stay , they have compassion for parents who has kids who have Sick Kids Hospital appts. Clean and friendly staff.
Good location and value for the money.
Apr 7, 20251yke4xqkox
Don’t use hotel parking. Rate is $39/night. Parking immediately next door is significantly cheaper.
Hotel location is great. Room rate is reasonable.
Although we don't usually like these mega sized hotels we were pleasantly surprised by the check in and out of this hotel. We were on a RO basis so we didn't visit the hotel restaurants but there are several eating options nearby.
The situation is excellent as it's only a short walk to the main square.
Our room was clean and comfortable and well…
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Although we don't usually like these mega sized hotels we were pleasantly surprised by the check in and out of this hotel. We were on a RO basis so we didn't visit the hotel restaurants but there are several eating options nearby.
The situation is excellent as it's only a short walk to the main square.
Our room was clean and comfortable and well furnished.
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Affordable room rate and conveniently located.
Apr 6, 2025Venture754838Ingersoll, Canada
The check-in process was not positive initially. I made the mistake of trying to check-in with the wrong person. Instead of being rude and pointing at me to go to someone else, it would have been nicer to apologize and tell me where to check in.
We were given a room which appeared to be recently updated. The room was clean and spacious. Bed linens…
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The check-in process was not positive initially. I made the mistake of trying to check-in with the wrong person. Instead of being rude and pointing at me to go to someone else, it would have been nicer to apologize and tell me where to check in.
We were given a room which appeared to be recently updated. The room was clean and spacious. Bed linens were of a good quality and the bed was very comfortable. Unfortunately, the pillows were abysmal. They were lumpy and very uncomfortable for sleeping purposes.
Hotel is conveniently located.
I recommend not using the hotel parking, as they charge $39/night. We parked in the underground parking garage located directly beside the hotel. We paid $22 and it covered us from Saturday afternoon to Monday morning.
Be careful to check receipts if using the lounge. Our server overcharged us considerably. The error was brought to her attention and was corrected.
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