Chelsea Hotel

Toronto, Canada

Virgin rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi
  • Booking Bonus: Book by 31 Jan '25 to receive up to 20% off the accommodation cost and complimentary daily breakfast. Any applicable offers have been calculated into the prices shown. Blackout dates apply. Offers may not be combinable.

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2081)
  • Very good (3153)
  • Average (2474)
  • Poor (1170)
  • Terrible (854)
Image of the Tripadvisor rating Great Staff and Location

Dec 11, 2024 j0hnc0m Sudbury, Canada

I attended a conference at the Chelsea Hotel. The food and service was outstanding! The front desk staff were kind and helpful. The hotel is ideally located and within walking distance everything!
Image of the Tripadvisor rating Mmmm No

Dec 10, 2024 souvlaki416

I would only stay here if it’s comped. Dumpy Dirty and Dingy definitely describe this dump. Namaste ;)
Image of the Tripadvisor rating Nice hotel but not clean, and the restaurant chef was outright rude and unaccomodating

Dec 10, 2024 X9170YAjan Saint Thomas, Canada

I have severe food allergies and dietary restrictions. The waitress was aware and the chef said he doesn't change anything for anyone. The bathroom floor of my room was dirty and looked like it had never been mopped. My Wifi wasn't working and I had a presentation the next morning I needed to put final touches on and the front desks only… Read more
I have severe food allergies and dietary restrictions. The waitress was aware and the chef said he doesn't change anything for anyone. The bathroom floor of my room was dirty and looked like it had never been mopped. My Wifi wasn't working and I had a presentation the next morning I needed to put final touches on and the front desks only solution was wait until IT opens at 9am tomorrow and call them. They didn't even make me aware of other areas in the hotel I could access Wifi or other logins I could potentially use. Read less
Image of the Tripadvisor rating Crap service, they don't care about families. Only care about money. Never stay there again

Dec 9, 2024 Marko S

Heat stopped working in middle of night at approx 2-3 in the morning. We obviously set the thermostat way higher to 77 degrees and it still wouldn't turn on. Young kids were sleeping. Told hotel staff next morning. Service was crap. Staff said we should have called them. I'm not having staff come in and startle my young kids. Staff was not… Read more
Heat stopped working in middle of night at approx 2-3 in the morning. We obviously set the thermostat way higher to 77 degrees and it still wouldn't turn on. Young kids were sleeping. Told hotel staff next morning. Service was crap. Staff said we should have called them. I'm not having staff come in and startle my young kids. Staff was not supportive, not understanding. Strongly recommend staying somewhere else where service equals value. Very disappointed. What a joke of customer service. Read less
Image of the Tripadvisor rating Don't satisfied and very expensive

Dec 9, 2024 germanpd3

Overall the room was non smoking and was terrible odor a cigarette, air ventilation from the bathroom doesn't work and was full of dust!