The Westin Harbour Castle

Toronto, Canada

Virgin rating

The hotel

A luxurious, landmark waterfront hotel, Westin ensures your every comfort is met at the Harbour Castle. Beautifully appointed guest rooms with Westin’s signature Heavenly Bed and Bath offer a welcome retreat at the end of a busy day spent sightseeing. There’s also a heated indoor swimming pool in which to wallow and the WESTIN Workout Gym, overlooking the picturesque Toronto Islands — enough to inspire anyone to take to the treadmill! Afterwards, recline in the whirlpool or, if you’ve still energy to spare, perhaps a game of tennis or squash may tempt you. There are plenty of restaurants close by but highly recommended are both the hotel’s eateries. The Mizzen serves exquisite à la carte dishes alongside a very tempting buffet. The SuperFoods menu features revitalizing dishes made from healthy ingredients rich in nutrients, antioxidants and delicious taste so you can feel energized and at your best all day. If you're looking for something a bit more chilled, retire to the Chartroom Bar and Lounge where you can grab a local brew and a range of dishes, throughout the day.

Amenities

  • Tennis
  • Kids Club
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Close to City Centre

Where is it

In Downtown Toronto, overlooking the shores of Lake Ontario, only steps away from the Downtown Core via the PATH, Toronto's underground covered walkway.

Hotel information

977 rooms on 35 floors. All feature a Westin Heavenly Bed®, air-conditioning, LCD TV with premium channels and pay per view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, bath robe, slippers, iron and ironing board, and mini fridge. 

Standard Guest Rooms feature city views with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Lake View rooms feature a balcony overlooking the water, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

Corner King Rooms featuring sweeping panoramic views of Lake Ontario, seating area with sofa, and 1 king-size bed, sleeping maximum 3 adults.

The Mizzen Restaurant (à la carte and buffet options, open for breakfast). Harbour coffee bar. Chartroom Bar and Lounge (lobby bar open daily for cocktails, local brews, and innovative dishes).

Indoor heated swimming pool and whirlpool. 24-hour WESTIN Workout Fitness Studio. Sauna and steam room. Rooftop tennis court (open seasonally). Indoor squash court. Westin Family Club (featuring mini bowling, board games, and games consoles - temporarily closed). RunWestin® programme.

Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Overnight self-parking C$40 plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge

Please note: the property's south tower has closed for renovations which are expected to last for the next year. Guests will not be accommodated in this tower and the lobby and public areas are not impacted.​

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2170)
  • Very good (2052)
  • Average (829)
  • Poor (307)
  • Terrible (203)
Image of the Tripadvisor rating Lovely as usual

Dec 5, 2024 68mikip Ottawa, Canada

If only they could improve driving in Toronto! But I arrived at the hotel frazzled and the man that greeted me with my car for the valet to the man who welcomed me and got me inside all through to check in had me laughing and forgetting about the traffic mayhem. Second time staying in a month. Super professional, great location and just… Read more
If only they could improve driving in Toronto! But I arrived at the hotel frazzled and the man that greeted me with my car for the valet to the man who welcomed me and got me inside all through to check in had me laughing and forgetting about the traffic mayhem. Second time staying in a month. Super professional, great location and just professional and friendly staff. Highly recommend. Read less
Image of the Tripadvisor rating Missing the basics...

Dec 1, 2024 DiveProf Bath, Canada

I've travelled a lot this year, with probably 20 nights in Toronto alone. I wanted to give this hotel an honest look, so I stayed three times. It has an interesting location on the water, just off the Gardiner Expressway, close to Via Rail. The restaurant / in-room dining is very good, if pricey like most hotels. Some rooms are newly… Read more
I've travelled a lot this year, with probably 20 nights in Toronto alone. I wanted to give this hotel an honest look, so I stayed three times. It has an interesting location on the water, just off the Gardiner Expressway, close to Via Rail. The restaurant / in-room dining is very good, if pricey like most hotels. Some rooms are newly refurbished, and the decor is nice. Westin HC struggles, however, with some of the basics. The HVAC in the room sounds like the outboard in my fishing boat. On-site parking can be full, so you have to find parking nearby (uncovered, $50, a block away). Hot water that wasn't 'hot', despite letting the shower run. Still some things to sort out... Read less
Image of the Tripadvisor rating ✨Magical weekend in Tayronto ✨

Nov 28, 2024 annasellis Detroit, Michigan

I had the best weekend ever at the Westin Harbour Castle in Toronto while in town for Night 6 of Taylor Swift’s Eras Tour! This hotel truly sparkled and made the experience beyond my wildest dreams. From the moment I checked in, the staff went above and beyond to make sure every Swiftie felt enchanted and ready for the big night. The fun started… Read more
I had the best weekend ever at the Westin Harbour Castle in Toronto while in town for Night 6 of Taylor Swift’s Eras Tour! This hotel truly sparkled and made the experience beyond my wildest dreams. From the moment I checked in, the staff went above and beyond to make sure every Swiftie felt enchanted and ready for the big night. The fun started with a thoughtful touch: free beads to make friendship bracelets for the concert! Guests gathered in the lobby to craft and connect—it was like living in a Daydream. On show nights, the hotel also had a pop-up makeup station where fans could get their glitter and sparkles on to Bejeweled. Special shoutout to Leah, the star employee who applied glitter and sparkles with such care and artistry! Even with long lines of excited fans, Leah stayed cheerful, chatted with everyone, and added the perfect ✨ sparkle ✨ to each guest. Her positive energy radiated through the room, and she made us all feel like the lucky one. The Westin Harbour Castle wasn’t just a place to stay; it was part of the experience. Everyone was so friendly and supportive, creating an atmosphere of pure happiness. After soaking up the concert magic, it was so comforting to return to such a welcoming space. If you’re a Taylor fan (or just love amazing hospitality), I can’t recommend this hotel enough. The Westin Harbour Castle made my Eras Tour weekend absolutely unforgettable. You belong with them! Read less
Image of the Tripadvisor rating A stay at the refreshed Castle

Nov 22, 2024 Thatbassisloud

The refreshed rooms look fantastic- it was time for this upgrade… if you are in the tower being renovated expected to hear construction ( you are advised at check-in). Speaking of check-in was quick and friendly with an offer to call when room was ready; which was actually followed through on. Thanks! The Westin White Tea fragrance is probably… Read more
The refreshed rooms look fantastic- it was time for this upgrade… if you are in the tower being renovated expected to hear construction ( you are advised at check-in). Speaking of check-in was quick and friendly with an offer to call when room was ready; which was actually followed through on. Thanks! The Westin White Tea fragrance is probably one of my favourites of the Marriott brand… had been awhile since getting to enjoy it. Thank you for the two bars of soap to bring home ;) Buffet at Mezzin is staffed by extremely friendly staff with so many food options! Read less
Image of the Tripadvisor rating Must do better

Nov 17, 2024 Cynthia A

The Westin harbour has always been our go-to hotel in Toronto for location and amenities. We booked our corner jr suite a year ago for attending the Taylor Swift concert. Our daughter booked the same room, several floors down. She experienced the same problems. First, there is a renovation going on. Our room had just been redone. The room next… Read more
The Westin harbour has always been our go-to hotel in Toronto for location and amenities. We booked our corner jr suite a year ago for attending the Taylor Swift concert. Our daughter booked the same room, several floors down. She experienced the same problems. First, there is a renovation going on. Our room had just been redone. The room next door was in progress. Supposedly 7:30 - 5, our neighbor room was worked on before and after allocated time. The room was nicely redone, but seems not quite finished. No hot water was a major issue. Barely tepid. Talked to the front desk and they did send engineers up to our and the daughter’s room, same issue, promptly. Evidently the thermostat in both rooms were not set for actual occupancy. The problem was 75% solved, the next morning, cold water again, seemingly due to others using? Unacceptable for a room that costs almost 1k/night. Also ice was unavailable. Not on several floors above or below. Called the service desk and was rudely told to put my ice bucket outside the door, someone will fill it. An hour later, no ice. I found a very nice cleaner on the floor who was able to get me ice with a direct call. It was such a disappointment to have such poor service/situations for a stay that was not budget. Please do better. Read less