A veritable castle in the heart of the city, the Fairmont Hotel Vancouver is an impeccable symbol of indulgence and pedigree. Offering the luxury and services of a world-class hotel, all guest rooms are beautifully furnished with every attention to detail observed. Facilities include a state-of-the-art health club, accessible 24-hours a day, with indoor heated swimming pool and saunas. Pilates and Yoga classes are available at the Sitka Studios or treat yourself to some well-deserved pampering at the Absolute Spa. There’s also some prime shopping in the lobby with designers stores selling plenty to tempt you! Although you’re close to plenty of restaurants and bars in the downtown area, the Fairmont’s very own Notch8 Restaurant & Bar is the ideal place to relax and watch the world pass by. Named after a train’s top speed, achieved only by the most skilled conductors, the restaurant pays homage to the hotel’s storied history and legacy as a luxury hotel along the Canadian Pacific railway. A traditional afternoon tea is also served here daily — for a special occasion, add a glass of champagne or, if the kids want to tag along, childish delights include Bubblegum Tea, fresh strawberries and cream and a giant chocolate chip cookie!
Amenities
Babysitting service
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
In a prime Downtown location, close to Robson Street, Gastown and Granville Island. Transfer time from Vancouver International Airport: 20 minutes.
Hotel information
557 rooms on 17 floors. All with air-conditioning, satellite TV with pay-per-view films, WiFi access*, tea/coffee maker, telephone, mini-bar*, hairdryer and iron and board. Fairmont Rooms are 300–450 sq ft and have views of the city or courtyard, with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Junior Suites are 550 sq ft and have a seating area and city views, with 1 king-size bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
1-Bedroom Suites are 750 sq ft and have a separate living room and views of the inner courtyard or city, with 1 king-size bed or 2 queen-size beds plus queen-size sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.
Fairmont Gold Rooms include extra benefits including a dedicated concierge, WiFi, shoe shine service, one piece of pressing and access to the Fairmont Gold Lounge which offers daily breakfast, snacks, evening hors d'ouevres and soft drinks. With 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 3 adults.
Notch8 Restaurant & Bar (Canadian cuisine and full cocktail menu, open for breakfast, lunch, dinner and Sunday brunch). Afternoon tea*. Room service*. Health club with indoor heated swimming pool and saunas. Absolute Spa*. Yoga and Pilates classes*. Laundry/dry cleaning service*. 24-hour concierge. Babysitting* (on request). WiFi access*. Valet parking CA$62 plus tax, per day (payable locally, subject to change).
*Denotes local charge.
Based on 5099 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2797)
Very good (1374)
Average (498)
Poor (238)
Terrible (192)
Poor service & No Exclusivity in this Public Hotel.
Jan 19, 2025Kevin W
Booked 2 nights in a king suite. Living room and bedroom were big but bathroom was absolutely tiny with one small sink and a tiny shower. TV did not work in bedroom and the window shades were missing. Shower pressure was very low. Pool was open but hot tub and spa were all closed and out of action. Check in staff was nice (Diana) but the young…
Read more
Booked 2 nights in a king suite. Living room and bedroom were big but bathroom was absolutely tiny with one small sink and a tiny shower. TV did not work in bedroom and the window shades were missing. Shower pressure was very low. Pool was open but hot tub and spa were all closed and out of action. Check in staff was nice (Diana) but the young ladies hosting the only bar and restaurant on the lobby level were rude and full of attitude. They clearly have no training in customer service. The biggest downside of this hotel is that it feels like Piccadilly Circus with the public everywhere in the hotel, so there is no sense of exclusivity especially when you are paying an arm and a leg to stay in a suite. Next time we visit Vancouver we will stay at the Wedgwood Hotel a block away — smaller boutique hotel that is drenched in luxury, opulence and high end spaces for the same price. Check it out and give Fairmont a pass.
Read less
Magical experience
Jan 17, 2025Judith C
It was an incredible experience staying here for my birthday with my daughters. We were treated like queens 😉 The hotel is magical; the staff and the amenities, especially the gold level experience are incredible. Thank you so much for being amazing and helping my family and I to create such an amazing memories.
Great stay
Jan 15, 2025pichonmanWestminster, Colorado
This place didn’t disappoint, it was a great stay. Everything was well maintained and clean, I’ll be staying there again. All the staff were really nice and helpful. I got there too late to try out the bar, next time. It also has great location to everything.
Old Age has issues but…Historic Hotel
Dec 30, 2024Scott DKirkland, Washington
As I write this with the bed lamp on and my phone plugged into the nearby power bar I wonder how much updating a room built 85 years ago requires to make it 2025 worthy? As I gaze across the room at the smallish TV that actually fits perfectly in the wall space, I remember the TVs in a Courtyard are much bigger, but then again all Courtyards look…
Read more
As I write this with the bed lamp on and my phone plugged into the nearby power bar I wonder how much updating a room built 85 years ago requires to make it 2025 worthy? As I gaze across the room at the smallish TV that actually fits perfectly in the wall space, I remember the TVs in a Courtyard are much bigger, but then again all Courtyards look alike, they certainly don’t look like this Grand old Dame exquisitely dressed and decorated in her Holiday finest. That’s why you stay at the Hotel Vancouver.
Truth be told I mainly booked the Fairmont (owned by Canadian Pacific) to secure a table at Notch8 for High Tea and that was a joyous occasion. (Still hopeful the Dickens brunch eventually returns) Over the years I’ve learned you seldom remember the room rare, but you remember your stay. So if you want a historic stay - stay here! And check out the Gargoyles guarding this place!
Read less
A mixed bag, requires fixing some basics
Dec 27, 2024Jharvey00
Stayed in a suite on 6 floor with my wife and 2 young children in mid-December. Accommodation was well sized, nicely furnished, and gave us enough room to store everything away, so a good start! The view was the internal rooftop area/pool which isn’t exactly breathtaking, but it certainly was quite without street noise and appreciated after a long…
Read more
Stayed in a suite on 6 floor with my wife and 2 young children in mid-December. Accommodation was well sized, nicely furnished, and gave us enough room to store everything away, so a good start! The view was the internal rooftop area/pool which isn’t exactly breathtaking, but it certainly was quite without street noise and appreciated after a long flight. Bathroom was small but functional. The main bed was very comfortable; the pull out sofa bed by comparison though for my eldest daughter was truly awful. It clearly needed replacing as the bed had sunk, and the springs could be clearly felt. Minus points here. Baby crib was fine.
Having not read the reviews prior to booking, I was unaware of the temperature issues but faced these too. It was just so cold! I twice called down for maintenance to come and look; the first time we were out of the room, and the second time the guy bumped the thermostat up, told my wife it was fine, and to leave it for an hour to ask for a portable heater if we were still cold. Frankly a poor solution. No-one followed up or asked if it was resolved, either on the day or at checkout. The ventilation fans were noisy too, even with earplugs. Suboptimal experience for a foundational room feature.
Service wise it was a mixed bag, overall decent. House keeping was decent although they missed refilling the empty shampoo until we explicitly told them, front desk was good. Room service was fine, and we had the same very friendly person both times.
The pool was a minor disappointment. Yes, the gym was closed for renovation and we were told that at check-in; it’s good that there are towels available by the pool area. But, why not tell people at check-in there are no changing rooms? The pool water was on the cooler side (personal preference), but the physical pool could do with some TLC. The liner has bubbled away from the concrete walls and the whole area had seen better days. We still had fun though and my daughter found some other children to play with.
Would I stay here again? It would be down to price. We’ve stayed in other great hotels in Vancouver (Rosewood, Shangri-La, Pan Pacific), so the Fairmont represented a much more wallet friendly solution, and I’m realistic about what you pay in exchange for what you receive. However, there are basics that need fixing: workable heating, fan noise and a usable sofa bed. If those were addressed, probably yes as it’s a great location and certainly provides decent accommodation for the price. If not, I’d look elsewhere next time, even if it meant paying more.
Read less
Poor service & No Exclusivity in this Public Hotel.
