Crystal Lodge

Whistler, Canada

Star rating

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Wheelchair access
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Valet parking

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2881)
  • Very good (1295)
  • Average (361)
  • Poor (93)
  • Terrible (64)
Image of the Tripadvisor rating A great 2-week stay with excellent staff & location.

Mar 9, 2025 davidcW4785ZA

We’ve had a great two-week stay at the Crystal Lodge, checking out yesterday (Sat’ 8th). The location is superb, room comfort is good (although a touch small) with all the facilities you’d need to be comfortable. The housekeeping staff were brilliant & so friendly. Front-desk staff went out of their way to help when needed. Very enjoyable stay… Read more
We’ve had a great two-week stay at the Crystal Lodge, checking out yesterday (Sat’ 8th). The location is superb, room comfort is good (although a touch small) with all the facilities you’d need to be comfortable. The housekeeping staff were brilliant & so friendly. Front-desk staff went out of their way to help when needed. Very enjoyable stay overall. Thanks. Read less
Image of the Tripadvisor rating Great Stay in the Heart of the Village

Mar 7, 2025 Bookish101 San Marcos, California

We had a wonderful stay at Crystal Lodge. It is in the heart of the village close to the Whistler lifts and many shops and excellent restaurants. Blackcomb Gondola is about a 15 minute walk away. The room was spacious and clean with a comfortable bed and cozy fireplace. The housekeeping staff is really friendly and will help in any way they can to… Read more
We had a wonderful stay at Crystal Lodge. It is in the heart of the village close to the Whistler lifts and many shops and excellent restaurants. Blackcomb Gondola is about a 15 minute walk away. The room was spacious and clean with a comfortable bed and cozy fireplace. The housekeeping staff is really friendly and will help in any way they can to make your stay more comfortable. The village streets are lively until around 11pm or midnight. Luckily, Crystal Lodge puts ear plugs in the nightstand if the noise is bothersome. I am a light sleeper but I never needed them. Our room also had a kitchenette which was handy for preparing quick meals, snacks, and storing and reheating leftovers. The grocery store is nearby if you need to stock up. Read less
Image of the Tripadvisor rating Perfect in every way.

Mar 4, 2025 AmyP4567 Mirfield, United Kingdom

This is a lovely hotel. We arrived and were met by a roaring fire in the lobby. The friendly staff member at the desk explained very clearly how everything works, including storing skis, where the drying rooms were and other things. Our room was immaculately turned out, clean, comfortable and had a lovely view of the Gondola and bottom of the… Read more
This is a lovely hotel. We arrived and were met by a roaring fire in the lobby. The friendly staff member at the desk explained very clearly how everything works, including storing skis, where the drying rooms were and other things. Our room was immaculately turned out, clean, comfortable and had a lovely view of the Gondola and bottom of the runs. It is centrally located, within walking distance of the gondolas and chair lifts. Plenty of food and shops nearby. After we left we asked for their help with something completely unrelated to our stay with them, and their staff member, Caylynn, went above and beyond to help us. A star! All in all, an excellent choice for our first ski trip as a family. Cannot recommend highly enough. Read less
Image of the Tripadvisor rating Crystal Magic

Mar 3, 2025 Darren H

Brilliant location close to slopes and direct access to village and all of its experiences. Views of both Whistler and Blackcomb. Short walk to gondola's and with our room we could see the queues. Easy rear access for drop off and luggage. Porters were extremely helpful in getting everything to our rooms.
Image of the Tripadvisor rating Loved my room after a great day skiing!

Mar 2, 2025 Sherpa596945

I enjoyed my stay at the Crystal Lodge very much. The staff were very friendly and helpful. The location was central to Whistler Village, Restaurants, Gondola and Chairlifts. The bed was super comfortable, and the pillows were soporific. I'll be back!