Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.
Amenities
Wheelchair access
Ski
Bar
Fitness Centre/Gym
Games Room
Hot tub
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking
Where is it
In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.
Hotel information
158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.
Based on 4667 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2863)
Very good (1292)
Average (357)
Poor (93)
Terrible (63)
Uncomfortable Layout and Noisy Room
Dec 12, 2024Paula P
You must pass through a restaurant and a pub to access the pool and jacuzzi, which was inconvenient. Our room was noisy due to the heater, and we couldn’t sleep well. The next morning, when we mentioned the issue, staff showed no empathy and said we should’ve called during the night to resolve it. However, this wasn’t possible as the kids were…
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You must pass through a restaurant and a pub to access the pool and jacuzzi, which was inconvenient. Our room was noisy due to the heater, and we couldn’t sleep well. The next morning, when we mentioned the issue, staff showed no empathy and said we should’ve called during the night to resolve it. However, this wasn’t possible as the kids were asleep. Overall, it was a disappointing experience, and better customer service would have made a difference.
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a weekend worth spending.
Dec 12, 2024Myles A
Nice rooms with large comfortable beds. great central location right in the village centre. lots to do been steps away from an assortment of retail, restaurants, and the ski slopes. Have been impressed very time we have stayed at this hotel
Very Disappointing Stay
Dec 11, 2024Hector V
Our experience at Crystal Lodge was far from restful. My family and I couldn’t sleep due to the terrible noise from the AC, which sounded like a jet engine all night. On top of that, accessing the pool was a hassle—practically requiring us to walk through a crowded pub full of intoxicated patrons. This setup is far from family-friendly and made us…
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Our experience at Crystal Lodge was far from restful. My family and I couldn’t sleep due to the terrible noise from the AC, which sounded like a jet engine all night. On top of that, accessing the pool was a hassle—practically requiring us to walk through a crowded pub full of intoxicated patrons. This setup is far from family-friendly and made us feel extremely uncomfortable. I do not recommend staying here unless these issues are addressed.
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6 nights at the Crystal Lodge
Dec 11, 2024PaulVM66Petawawa, Canada
Overall, great location and the staff are very good. The hottub needs to be updated - the jets are really weak. The Sauna is located on the second floor and should be relocated close to the pool and hot tub. Our room was small and the pillows are too big and bulky. With that said, I would not hesitate recommending the Crystal Lodge.
The perfect stay :)
Dec 10, 2024Cutes212San Diego, California
We had a 4 night stay here and we cannot say enough good things about this place! The bed was very comfortable. The rooms are modern but cozy, very spacious, LOTS of storage to keep your belongings. I find it’s very common for hotels to have limited storage space to keep your things and I really appreciated that we were able to put away 3 suitcase…
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We had a 4 night stay here and we cannot say enough good things about this place! The bed was very comfortable. The rooms are modern but cozy, very spacious, LOTS of storage to keep your belongings. I find it’s very common for hotels to have limited storage space to keep your things and I really appreciated that we were able to put away 3 suitcase full of items in their closet and storage space.Several areas to hand your coats too (I alone had 3) Bathroom also has tons of storage space. We had a big window to look at the mountain side and watch the snow come down. The staff were SO friendly and accommodating. Great location too! So close to many good restaurants and pubs. Prices were very reasonable. We’d definitely return when we come back to Whistler. For reference we stayed in the Deluxe studio King room.
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Uncomfortable Layout and Noisy Room
