Fairmont Chateau Whistler

Whistler, Canada

Star rating

Fairmont Queen/Queen Room
Whistler
Fairmont Gold King Room
Mallard Lounge
Fairmont or Deluxe Room (depending on view)
Fairmont Queen/Queen Room
Whistler
Fairmont Gold King Room
Mallard Lounge
Fairmont or Deluxe Room (depending on view)

The hotel

This luxurious property nestles at the base of the spectacular Blackcomb Mountain affording superb views. As you would expect, you will receive outstanding amenities, friendly and professional service and stylish surroundings. Rooms are spacious and elegantly furnished and most offer stunning views of Blackcomb and Whistler Mountain. Treat yourself in the soothing Vida Spa or join the Whistler Experience Guide on some of the complimentary daily activities and excursions to capture the essence of the resort. The complimentary Health Club hosts four hot tubs, an indoor/outdoor pool, sauna and steam rooms as well as a comprehensive fitness centre. Or, try pampering of the gourmet variety at the new Grill Room restaurant which offers a west coast steakhouse experience combining fresh, regional ingredients with only the finest chops, Canadian Prime AAA Beef steaks and seafood.

Amenities

  • Golf
  • Tennis
  • Babysitting service
  • Wheelchair access
  • Families
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located in Whistler's Upper Village, at the base of Blackcomb Mountain, a 7-minute stroll to the central Village. Transfer time from Vancouver Airport: 2 hours.

Hotel information

539 rooms on 12 floors in 1 building with 4 lifts. All rooms with air-conditioning, flatscreen TV, telephone, WiFi Internet access*, alarm clock, tea/coffee-making facilities, safe, hairdryer, bathrobes and iron and board. Fairmont Rooms have a sitting area and 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe View Rooms offer stunning vistas, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Deluxe Slopeside Rooms overlook the slopes of Blackcomb mountain, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Fairmont Gold Rooms enjoy private check-in and access to exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés, rooms also have a gas fireplace, complimentary WiFi access, 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. Fairmont Gold 1-Bedroom Suites offer a separate lounge area, sleeping maximum 2 adults and 1 child.

2-Bedroom Valley Suites feature stunning views, three full bathrooms and enjoy a spacious sitting area and 2 spacious Fairmont rooms, one with a king bed and one with two queen beds, sleeping maximum 6 people.  

 

5 restaurants: The Wildflower Restaurant (local dishes, open for breakfast and dinner), The Grill Room (steak and seafood, with extensive wine list, open for dinner), Portobello Market & Fresh Bakery, The Mallard Lounge & Terrace and the Golf Clubhouse. When the snow falls, the Clubhouse transitions into The Chalet – a magical winter fondue dining experience. Children under 5 years eat free, children aged 6 to 12 years can choose from the children’s menu or receive 50% off the regular adult menu, at The Wildflower Restaurant and The Chalet. Room service*. Vida Spa* featuring a wide range of holistic Ayurvedic treatments*. Complimentary Health Club with an indoor/outdoor swimming pool, 4 hot tubs, sauna, eucalyptus steam room and comprehensive gym. Tennis courts*. Ski valet service and on-site assistance at the base of Blackcomb Mountain. The 18-hole, par 72 Fairmont Chateau Whistler Golf Course* is nearby. Babysitting* (on request). Laundry/dry-cleaning services*. Gift shops. Blackcomb Adventure Zone* located nearby the Fairmont Chateau Whistler. Welcome amenity kit for children. Complimentary Village transit runs year round. Self-parking CA$35 per day, Valet parking CA$39 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Fairmont Room, Deluxe View Room and Deluxe Slopeside Room: 3 nights: 27 Dec '18–1 Jan '19.

Fairmont Gold Room, 2-Bedroom Valley Suite and Fairmont Gold 1-Bed Suite: 5 nights: 27 Dec '18–1 Jan '19.

All rooms: 7 nights: 23-24 Jan '19. 10 nights: 27-28 Jan '19.

*Denotes local charge.

Microwave and mini-fridge available on request* (payable locally).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3588)
  • Very good (999)
  • Average (366)
  • Poor (155)
  • Terrible (112)
Image of the Tripadvisor rating Improving Gold Room Food Quality and Ensuring Hot Food

Mar 29, 2025 corndog14 Issaquah, Washington

We stayed on the Fairmont Gold level, but unfortunately, the experience didn't quite live up to our expectations compared to last year. The quality of food, in particular, was disappointing. The breakfast muffins and bread were dry and stale for the first two days, and the muffins were the small, pre-packaged kind you’d find at places like Holiday… Read more
We stayed on the Fairmont Gold level, but unfortunately, the experience didn't quite live up to our expectations compared to last year. The quality of food, in particular, was disappointing. The breakfast muffins and bread were dry and stale for the first two days, and the muffins were the small, pre-packaged kind you’d find at places like Holiday Inn Express, rather than the larger, freshly-made ones from Portobello that we enjoyed last year. Thankfully, the food was fresher by the third day, but it was still consistently cold—items like the meatballs and sausages were served cold each day. In addition to the temperature issues, the offerings were very repetitive. By day three, we were tired of the same options and ended up going to Portobello for a better meal. The food quality had clearly declined, which made us question whether the Gold level is worth the extra cost for us moving forward. As for the Gold room staff, they seemed a bit burnt out and depressed. When I asked for a late check-out, I was granted an extra 30 minutes, but the staff member’s body language made it clear they weren’t thrilled about accommodating the request. The only staff member who stood out as genuinely friendly was the English woman who worked the night shift, who was warm and welcoming. On the positive side, the rooms were comfortable and well-maintained. Overall, though, the food and service experience was lacking, and I was surprised that more guests weren’t voicing similar concerns. We’ll have to reconsider whether the Fairmont Gold level is the right choice for us next time. Read less
Image of the Tripadvisor rating Two week stay - Feb 2025

Mar 28, 2025 Kelly B

Having always stayed over the Whistler side, my husband and i decided we would try a hotel over Blackcomb. We booked the Fairmont for a 2 week stay. The location of the hotel is great, and all staff were lovely and helpful, especially the ski valet and pool/bar attendant Elise from Australia. The location to the Blackcomb gondola was handy,… Read more
Having always stayed over the Whistler side, my husband and i decided we would try a hotel over Blackcomb. We booked the Fairmont for a 2 week stay. The location of the hotel is great, and all staff were lovely and helpful, especially the ski valet and pool/bar attendant Elise from Australia. The location to the Blackcomb gondola was handy, especially on busy days. The room was spacious and the bed was very comfortable. There was plenty of storage for our stay. We only had two issues during our 2 week stay. The pool/spa area can get quite busy and we were a little annoyed that non-paying hotel guests could use this area. Considering we were paying $1200 AUD+ a night this was a little disappointing. But what was more disappointing was the young women who were frequenting the pool/spa area looking for men to buy them drinks. These women were openly discussing the fact they were not staying at the hotel, something about a membership. If you are not staying at the hotel, you should not be able to access this area. Besides this there were multiple conferences on each week, we were not advised of this when booking. Had we have known this we would have stayed at a quieter hotel. Ps for those looking at a longer stay you need to request that the bed sheets be changed, we didn't realise this and slept in the same sheets for 2 weeks, bit gross. Read less
Image of the Tripadvisor rating Intentionally misleading marketing of 2 bedroom junior suite

Mar 26, 2025 Jen G

We were disappointed to find upon our arrival that the marketing photos shown on the Fairmont website for the 2 bedroom junior suite did not accurately represent the space. Although the photos show a two basin washstand, each bathroom has only a single sink. And although the Fairmont website has two photos showing a window behind the sofa in the… Read more
We were disappointed to find upon our arrival that the marketing photos shown on the Fairmont website for the 2 bedroom junior suite did not accurately represent the space. Although the photos show a two basin washstand, each bathroom has only a single sink. And although the Fairmont website has two photos showing a window behind the sofa in the living space, there is none, making the space feel cavelike. When I went to the front desk to see if there was a mixup in the room we received, I was told the marketing photo must have been photoshopped, as none of the living spaces in the 2 bedroom junior suites has a window. And they acknowledged that none of the bathrooms in these units have double sinks. When the general manager called to follow up on our concerns, we were told we were the first guests to point out the issues with the marketing photos and that because the square footage of the rooms matched what was listed online, the hotel was under no obligation to address the discrepancy. She offered to comp our resort fee for a single night of our 8-night stay — roughly 0.3% of our room cost for the trip. We declined the offer, as well as her suggestion that we tell her what we would like to receive. The onus shouldn’t be on the guest to come up with a reasonable solution to selling one thing and delivering something different, and a $68 credit is absolutely not reasonable. Aside from the misleading marketing, I was so disappointed to find a woefully small corner shower in each bathroom and a challenging lack of storage for a suite marketed for six guests. Our family of 5 struggled to organize our belongings for the week. The closet doors in one room were also in need of repair. The location certainly can’t be beat, the common spaces of the hotel are beautiful, the service is great in many areas, staff overall is friendly and I appreciate how quick the hotel is to respond when we make a request, but the bait-and-switch with the room and failure to take accountability makes us highly unlikely to return on a future visit. Read less
Image of the Tripadvisor rating Relaxing and Enjoyable Stay Mountainside

Mar 24, 2025 Catherine K Vancouver, Canada

From arrival to departure, everyone that works here what so warm and friendly and helpful. It meant we could just relax and enjoy this beautiful resort. Our food and beverage experiences in the Wildflower, Mallard Bar and Portebello were perfection. Our mountain view room was so comfortable and nicely decorated. We both slept well. And you can’t… Read more
From arrival to departure, everyone that works here what so warm and friendly and helpful. It meant we could just relax and enjoy this beautiful resort. Our food and beverage experiences in the Wildflower, Mallard Bar and Portebello were perfection. Our mountain view room was so comfortable and nicely decorated. We both slept well. And you can’t beat the ski out and ski check. Thank you Lia at checkout giving us a little extra time to enjoy the room on departure day. I could not imagine a better place to stay at Whistler. We will return. Read less
Image of the Tripadvisor rating Have visited many times, first review

Mar 19, 2025 JacTQ Perth, United Kingdom

We've stayed here many times on our annual family ski holiday but have never reviewed before. We're just back home and still think it's a wonderful hotel, with great staff and amenities. We decided to try the gold floor this year and wish we had done previously. Although we love Portobello for breakfast, on a very busy ski day wait times can be… Read more
We've stayed here many times on our annual family ski holiday but have never reviewed before. We're just back home and still think it's a wonderful hotel, with great staff and amenities. We decided to try the gold floor this year and wish we had done previously. Although we love Portobello for breakfast, on a very busy ski day wait times can be long. However, in the gold floor lounge there is a lovely breakfast buffet, great coffee and (as we had 2 vegetarians with us) the veggie options were fab. Healthy snacks and yummy cakes are served there 2-4. Highly recommend it but all in all even without upgrading the hotel is worth it. Love apres in the Mallard, with live music too. the hot tubs and pool ease the muscles after a hard day skiing, changing rooms and gym all very clean. We found all the Staff very friendly, with many going the extra mile in their service. It's on the Blackcomb side (which our family slightly prefer to ski) but the village is easily reached by a short (8min) walk or by Fairmont bus into 3 drop off/ pick up points in village. We very much hope to return in 2026 Read less