Sunset At The Palms

Negril, Jamaica

Star rating

Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Palm Grove Restaurant
Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, as their aim is to help you fully enjoy your time in Negril. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Treetop Standard rooms are along the pathway and border the road separating the gardens from the beach property. Rooms feature dark-wood flooring, wooden-louvered windows and 1 king-sized platform bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Treetop Deluxe rooms are located further into the resorts gardens and have dark-wood floors and a private porch, with 1 king-size bed, sleeping maximum 2 adults.

One-Bedroom Treehouse Suites are two-level suites boasting an expansive veranda, with a daybed or hammock on the first floor and 2 day beds. The master bedroom is on the second level, with 1 king-size bed.

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 3 nights a week) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service* (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening). Bookings with 5 nights minimum will receive Club MoBay VIP Service, added automatically by the hotel if booked 60 days prior to arrival (subject to availability).

3 nights.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3015)
  • Very good (775)
  • Average (225)
  • Poor (90)
  • Terrible (55)
Image of the Tripadvisor rating Very Honest Review

Feb 28, 2025 BabsJana1212

We recently stayed at Sunset at The Palms and let me start by saying the resort is beautiful!!!!!! The staff were amazing and very helpful whenever we needed anything . The issue was with the food and drinks, they unfortunately were terrible. We read a lot of reviews about how great the food was but it unfortunately was not good at all. The other… Read more
We recently stayed at Sunset at The Palms and let me start by saying the resort is beautiful!!!!!! The staff were amazing and very helpful whenever we needed anything . The issue was with the food and drinks, they unfortunately were terrible. We read a lot of reviews about how great the food was but it unfortunately was not good at all. The other issue we had was the entertainment was minimal at best. We did not go there to “party” but something more than a piano bar for entertainment would have been nice to see. Also it seems that the resort was very popular for an older age bracket (like 70+) which is fine but just not our vibe. Again the resort is beautiful and the staff are great but this is not a resort we would recommend anyone to go to for the honest reasons I listed. Thanks to the staff for trying their best each day! Read less
Image of the Tripadvisor rating Amazing people

Feb 27, 2025 Milan J Prague, Czech Republic

This was our sixth stay at this hotel. We keep coming back not only because of the beautiful sea, the snow-white beach and the enchanting nature, the excellent food, but mainly because of the people who work here. Over the years we have already formed special relationships with many of them that could be called friendships. We can feel that they… Read more
This was our sixth stay at this hotel. We keep coming back not only because of the beautiful sea, the snow-white beach and the enchanting nature, the excellent food, but mainly because of the people who work here. Over the years we have already formed special relationships with many of them that could be called friendships. We can feel that they take care of their guests, for example, by remembering what coffee or wine we like, where we like to lie on the beach, and by preparing our favourite sandwich for our departure. Just to name a few, Trudy and Tavrik from reception, Clodete, Shanon from the bar and restaurant in the hotel as well as on the beach, Charles Chambers from the kitchen, Delsey from the beach and Gladstone Norman from engneering. I am already looking for a suitable date to stay next year. Read less
Image of the Tripadvisor rating Wonderful resort with fantastic staff!

Feb 25, 2025 Andy46 Banbury

We had a wonderful stay at Sunset at the Palms and would not hesitate in recommending it. Absolutely all of the staff were very friendly and helpful (sorry - too many names to mention!) Special mention for Donna the manageress who went great lengths to help out when I had to visit a local doctor to treat a minor sting infection. We look forward to… Read more
We had a wonderful stay at Sunset at the Palms and would not hesitate in recommending it. Absolutely all of the staff were very friendly and helpful (sorry - too many names to mention!) Special mention for Donna the manageress who went great lengths to help out when I had to visit a local doctor to treat a minor sting infection. We look forward to seeing you all again! Read less
Image of the Tripadvisor rating GREAT EXPERIENCE

Feb 23, 2025 Lungman2k Washington, Missouri

Check in was great. well organized and efficient. Staff during the whole stay was amazing. The food at the sit down dinners was amazing. Chef Mike was great and his students as well. The martini bar is very nice. Piano Paul is amazing as well. Definitely a relaxing place and will hopefully return soon. Very safe and friendly. The excursions are… Read more
Check in was great. well organized and efficient. Staff during the whole stay was amazing. The food at the sit down dinners was amazing. Chef Mike was great and his students as well. The martini bar is very nice. Piano Paul is amazing as well. Definitely a relaxing place and will hopefully return soon. Very safe and friendly. The excursions are extra but lots of fun. Our dinner alone was spectacular. Read less
Image of the Tripadvisor rating Spectacular Experience

Feb 22, 2025 Myrna H

We were so impressed with this resort and we have been to our fair share of all inclusive!! The staff were super friendly, accommodating, welcoming and I mean everyone from servers, landscaping, housekeeping, maintenance, everyone you pass greats you and asks “how are you doing today?” Everything was clean and well groomed. We stayed in a tree top… Read more
We were so impressed with this resort and we have been to our fair share of all inclusive!! The staff were super friendly, accommodating, welcoming and I mean everyone from servers, landscaping, housekeeping, maintenance, everyone you pass greats you and asks “how are you doing today?” Everything was clean and well groomed. We stayed in a tree top room or cabin as I called it. The bed was very comfortable, lots of pillows, the deck had a gorgeous lush tropical view. You could open the doors and enjoy it right from the bed. The food was outstanding!! Different every night at the buffet and extra theme night dishes. The Chef’s Showcase, one of the a’la carte restaurants, truly wonderful! I had a special dietary requirement, and the chef came over to my table that night and made sure that I was able to taste all of the flavours of his menu without compromising my restrictions. I’ve never encountered that at any other resort. Let’s talk about the beach..The private beach is a piece of heaven! It is not overcrowded like most large resorts. The water is calm, as it’s in a bay, a beautiful swimming area so bring a floaty, plenty of sun and shade spots for all. Of special note; the second last day we were there, I was in the shower when one of my diamond stud earrings fell out and went down the drain. The maintenance staff responded extremely quickly, they opened the trap under the cabin and found my earring! It’s that type of care & attention, along with the fact that we met a large number of return guests during our stay, which speaks volumes to the resort and its staff. You arrive as a new friend, and leave as part of the Sunset at the Palms family. Read less