The Fives Oceanfront

Cancun, Mexico

Star rating

The hotel

Claiming a beachfront spot in front of Puerto Morelos Reef National Park, The Fives Oceanfront sits proudly on Caribbean sands, just a few minutes from Playa del Carmen. And here it’s all about laid back sunshine. You can rest and recharge whilst soaking up the rays at the heavenly rooftop infinity pool. Or if you are looking for chilled beach vibes head to RoMarley, the private beach house for a Sunday brunch washed down with plenty of Mexican mixology. Downtown Playa del Carmen is only a 20-minute drive away, just in case you fancy stretching those legs and exploring the local buzz of Fifth Avenue – a popular hotspot for shoppers and those looking for vibrant night life.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the town of Puerto Morelos, just 20 minutes from downtown Playa del Carmen. Transfer time from airport: 15 minutes.

Hotel information

93 suites. All with furnished balcony or terrace, equipped kitchens, floor to ceiling windows, smart TV, WiFi, bathrobes, bathroom amenities and mini-bar (stocked with 4 soft drinks, 2 beers and 2 bottles of water). 

Junior Suites have a balcony, 1 king-size bed and a living area with sofa bed, sleeping maximum 2 adults.

All Inclusive option: includes onsite food and beverages (some restrictions may apply).

Modern 1 Bedroom Residences, with partial or full ocean views, enjoy a separate living room with sofa bed, and a full kitchen, as well as 1 king-size bed, sleeping maximum 2 adults.

2 Bedroom Resort Residences feature a master bedroom, living room with sofa bed and a second bedroom with 2 queen-size beds, and a full-size kitchen.

Al Mare (Italian dishes, dinner). RoMarley Beach House (exclusive beach club). K'iin (rooftop restaurant serving Omakase Mexican-style cuisine). RoMarley Pool Bar. Manlay Lobby bar. Marley Coffee Corner.

Rooftop infinity pool and a main pool by the beach. Spa*. 24-hour fitness centre. Yoga classes. Bicycle rental.

Complimentary WiFi access. 24-hour room service*. Concierge. 

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (484)
  • Very good (86)
  • Average (47)
  • Poor (31)
  • Terrible (52)
Image of the Tripadvisor rating Wow. What a rip off.

Mar 11, 2025 claudette501

My friend and I went to The Five's Beach Club on March 8, 2025. We were very clearly told that the minimum cost would be 500 pesos for the day. Whatever we had to eat or drink over that amount would be charged to our credit card. We were fine with that. In total, we spent $1,100 pesos, each. Unfortunately, both of our credit cards were charged… Read more
My friend and I went to The Five's Beach Club on March 8, 2025. We were very clearly told that the minimum cost would be 500 pesos for the day. Whatever we had to eat or drink over that amount would be charged to our credit card. We were fine with that. In total, we spent $1,100 pesos, each. Unfortunately, both of our credit cards were charged $1.811 pesos, each. If we had been told that this would have been the charge from the beginning, that would have been fine, but to tell us one thing and then over-charge us is a very shady business practice. Never again. FYI to those of you considering this Beach Club. Read less
Image of the Tripadvisor rating Great restaurant

Mar 9, 2025 cedricf85

The restaurants are excellent, the chef cuxim makes a wonderful omelet and servers Carlos Salazar and Jose Luis Castro are very attentive…………………………………………………………………………………………………………………………………………………………………………………………………………………………..
Image of the Tripadvisor rating Lovely beachside, modern, clean hotel on the beach

Mar 9, 2025 Go557144

First, huge shout out to Yoe, Kadejeh, Elvis and Eduardo- Yoe, you are amazing, your smile first thing in the morning was like a warm mug of hot chocolate, Kadejeh makes the BEST chai tea, Elvis and Eduardo were commonly our servers and were so wonderful. We stayed in room 301 2/9-2/16 and it was amazing. The junior suite was pleasant and well… Read more
First, huge shout out to Yoe, Kadejeh, Elvis and Eduardo- Yoe, you are amazing, your smile first thing in the morning was like a warm mug of hot chocolate, Kadejeh makes the BEST chai tea, Elvis and Eduardo were commonly our servers and were so wonderful. We stayed in room 301 2/9-2/16 and it was amazing. The junior suite was pleasant and well suited for a couple. We loved the balcony overlooking the back side of the hotel and would ask for that room again vs a beach view. It was just less windy. The location is lovely, such a cute town with anything you need. The staff were all so lovely. One issue is the cost of the food for the all inclusive. I'd say the $2600 we paid for 2 for a week, it really should have been about half that or 75% of that amount. Not many choices/options, time limitations, and one night we had a super grumpy server that basically spoiled the dinner (we were waiting for 20 minutes just for someone to take a drink order and when we asked for someone to take our order, the gentleman was just in a rotton mood and we never recovered). I'd say the wait staff were always running around but the efficiency with service was off but food isn't a huge priority but the cost was inappropriately highly for the quality and the options. Only other complaint was the availability of the lounge chairs on the beach. People go out and save lounge chairs at 5am and then don't spend a minute in them. Typically, they had a personal belonging that was left so it was not condusive to moving their belongings- so lounge chairs ran out early, like by 7am. Otherwise, the hotel is beautiful, the staff were mostly amazing, the beach is beautiful and swimable. I give it 4 strong stars and we would definately return or try the Fives at Playa del Carmen for the food. Thank you. Read less
Image of the Tripadvisor rating 2.5 star hotel in most ways

Mar 7, 2025 R2233FZandreat Kansas City, Missouri

This is touted as a luxury 5 star type place and it simply IS NOT. It’s a US 2.5 star hotel. Tons of maintenance issues, super loud through the walls, etc. good food (truly), nice staff. Beach is decent. But have to get up super early if busy to get a chair at the beach, and umbrellas are hard to come by if busy at all. Just feels like people on… Read more
This is touted as a luxury 5 star type place and it simply IS NOT. It’s a US 2.5 star hotel. Tons of maintenance issues, super loud through the walls, etc. good food (truly), nice staff. Beach is decent. But have to get up super early if busy to get a chair at the beach, and umbrellas are hard to come by if busy at all. Just feels like people on top of people in far too small of a space, and rooms are crazy loud. We had a good vacation regardless, but I wouldn’t visit them again. PS our view was amazing, but hearing housekeeping literally constantly moving furniture and smelly drains and weird bathroom noises and our sink literally falling out lol kinda distracts. Also room service is bad all the way around if it’s at all busy. Read less
Image of the Tripadvisor rating This is definitely a 5*+ boutique resort.

Mar 7, 2025 Bunkersgal Harriston, Canada

Where to begin. Unfortunately we arrived at 3 a.m. The front desk was amazing at check in. I hate it if I leave anyone out however these people that waited on us were exceptional. Abraham,Carlos,Christina,Cynthia,Daniel,Edwardo,Elvis, Fide,Gabriella,Jesus,Maria,Sergio,Ulises, Yeo & our Maid for Rm#506. The room,all the restaurants where they… Read more
Where to begin. Unfortunately we arrived at 3 a.m. The front desk was amazing at check in. I hate it if I leave anyone out however these people that waited on us were exceptional. Abraham,Carlos,Christina,Cynthia,Daniel,Edwardo,Elvis, Fide,Gabriella,Jesus,Maria,Sergio,Ulises, Yeo & our Maid for Rm#506. The room,all the restaurants where they asked at each meal if we had any food allergies. The chefs were amazing & how they presented our food. The hotel amenities are too many mention the decor was above average,relaxing & inviting. We highly recommend this resort & will be returning. Kuddos to the Management. The only improvement we could mention which unfortunately is at all resorts is not enough lounges on the beach for everyone. You have to get up around 6:30 a.m. to save your lounges. Read less