Secrets Maroma Beach Riviera Cancun

Playa del Carmen, Mexico

Star rating

Coco Café
Beach Club
Beach Club fire-pit
Lobby
Poolside Cabanas
Himitsu
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Partial Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out
Preferred Club Junior Suite Ocean Front
Preferred Club Honeymoon Suite
Preferred Club Honeymoon Suite
Oceana Restaurant
Bordeaux Restaurant
The Seaside Grill
El Patio Tequileria
World Café
Coco Café
Beach Club
Beach Club fire-pit
Lobby
Poolside Cabanas
Himitsu
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Partial Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out
Preferred Club Junior Suite Ocean Front
Preferred Club Honeymoon Suite
Preferred Club Honeymoon Suite
Oceana Restaurant
Bordeaux Restaurant
The Seaside Grill
El Patio Tequileria
World Café

The hotel

This very popular adults-only resort is on its own little stretch of paradise, with the pure white flat sands and crystal clear waters of Maroma Beach. This all-suite resort is nestled in carefully manicured gardens with a huge infinity swimming pool at it's heart, offering stunning views of the electric-blue waters of the Caribbean Sea stretching out in front of you. This hotel offers elegance and a wealth of activities that will keep you amused all day. Try a treatment at the spa, tee-off at the nearby golf course, or there are plenty of water sports on offer such as sailing and kayaking. For true night owls, there is Desires Music Lounge, with a resident DJ and a selection of tropical drinks to keep you going until the early hours.

Amenities

  • Kayaking
  • Sailing
  • Snorkelling
  • Tennis
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service

Where is it

Maroma Beach is situated on one of the most pristine and famous beaches in Mexico on the Yucatan Peninsula. Close proximity to Mayan archeological sites and eco-adventure parks. 15 minutes from Playa del Carmen. Transfer time from airport: 30 minutes.

Hotel information

412 rooms across 3 and 4 floors with 1 lift per building. All with air-conditioning, ceiling fan, private furnished terrace or balcony, whirlpool bath, 42” flat-screen satellite TV, in-room tablet, telephone, WiFi access, mini-bar (re-stocked daily), sofa, vanity mirror, concierge service, Nespresso™ coffee machine, 24-hour room service and Secrets box for private room service, safe, hairdryer and bathrobes. 

Junior Suite Tropical View Rooms are set back from the beach with garden views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and à la carte meals and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. All activities and entertainment above unless otherwise stated. 24-hour room service and reservation free à la carte dining. Complimentary WiFi. Pool and beach waiter service. No wristbands are required. 

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams and Sunscape (slightly further away). (Dinner only. Guests are responsible for the cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View Rooms offer views across the resort and limited sea views, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms offer stunning sea views, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Junior Suite Swim-Out Rooms with direct swim-out access to one of the pools from the patio, with 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms are as Junior Suite Ocean View Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out Rooms are as Junior Suite Swim-Out Rooms but with additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front Rooms with 1 king-size bed and additional Club Benefits, sleeping maximum 2 adults.

Preferred Club Honeymoon Suite is much larger than the other suites featured, with oceanfront views and 1 king-size bed, bathroom with Jacuzzi for two and balcony or terrace with exterior private Jacuzzi. This room type includes Club Benefits, sleeping maximum 2 adults.

Preferred Club Benefits include:

  • Private Preferred Club Lounge
  • Private Preferred Beach Club
  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Concierge services
  • Daily continental breakfast, afternoon hot and cold hors d’oeuvres, and exquisite desserts and fine liquors offered in the Preferred Lounge.
  • Daily a la carte breakfast at The Beach Club
  • Pillow menu
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Lounge
  • Complimentary 25 minutes relaxing massage, per person, per stay
  • Upgraded mini-bar service
  • Upgraded bath amenities

Please note: wheelchair-accessible rooms with a roll-in shower are on request.

8 reservation-free restaurants: World Café (International buffet, open for breakfast and lunch), Portofino (Italian à la carte, open for dinner), El Patio (Mexican à la carte, open for dinner), Oceana (seafood à la carte, open for dinner), Himitsu (pan-Asian à la carte offering show cooking and Teppanyaki tables, open for dinner), Bordeaux (French à la carte, open for dinner), Seaside Grill (poolside grill, open for lunch and dinner) and Barefoot Grill (light lunch specialties in a casual and relaxed outdoor setting). Coco Café coffee shop serving snacks and late night bites. Preferred Beach Club (open for breakfast and lunch, exclusively for Preferred Club guests). 8 bars: Rendezvous lobby bar, Showtime bar, Sugar Reef pool and beach bar, Manatees swim-up bar, Barracuda beach bar, Palapa beach bar, Desires music lounge, and Preferred Club Lounge. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring Secrets, Breathless, Dreams, and Sunscape (slightly further away) (terms and conditions apply).

Regular daytime activities programme and evening entertainment including music and live shows at the on-site theatre. Desires Music Lounge nightclub.

2 swimming pools and 2 outdoor whirlpools. Secrets Spa* with 17 treatment rooms, sauna, steam room, Jacuzzi and hydrotherapy pools. Beauty salon* with manicure, pedicure and hair salon. Fitness centre. Water sports: sailing, kayaks, catamaran and snorkelling*. Diving* and deep sea fishing*. Floodlit tennis court. Table tennis. Multi-purpose sports court. Water aerobics. Beach and pool volleyball. Archery. Yoga. 9-hole mini-golf. Cocktail classes and dance lessons.

Please note: Secrets Maroma beach offers Discounted Green Fees at El Tinto Golf Course, Gran Coyote Golf Riviera Maya, and El Camaleon Mayakoba Golf Course.

Shops*. Laundry service*. WiFi Internet access.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: applies in restaurants. Smart casual for dinner please, no shorts or t-shirts. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Please note: this property is for people aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (19565)
  • Very good (2569)
  • Average (761)
  • Poor (237)
  • Terrible (151)
Image of the Tripadvisor rating Best Anniversary Trip EVER!

Feb 11, 2025 PumpkinBrienne Dallas, Texas

My husband and I stayed at the resort for our 5th year anniversary. We have traveled to numerous Secrets and Sandals resorts and even with the lack of butler service, which is the main reason we enjoy Sandals, this is the 2nd best resort we have been to. The resort is laid out beautifully and each of the preferred buildings has a concierge to… Read more
My husband and I stayed at the resort for our 5th year anniversary. We have traveled to numerous Secrets and Sandals resorts and even with the lack of butler service, which is the main reason we enjoy Sandals, this is the 2nd best resort we have been to. The resort is laid out beautifully and each of the preferred buildings has a concierge to assist you throughout your stay. The restaurants are the best we've experienced BY FAR! We usually don't care to wake up for breakfast, but once we discovered the buffet at World's Cafe we set our alarm to make sure we were there by 10am and could enjoy an hour of service. Additions like the chilaquiles were amazing and something I hadn't experienced at other resorts. They are freshly made so do yourself a favor and try them out. The entertainment was especially good at the resort. Typically, we don't stop for the shows, but we were so immersed just passing by and hearing the music. There are so many romantic places such as hammocks and rockers where you can sit and enjoy the entertainment. They often provided snacks and drinks for you to grab and enjoy as well as you take it all in. There was not a restaurant that disappointed and the Barefoot Grill was always on point. They usually provided a special drink or additional food for you to try which really added to the variety. All the food was just amazing! The staff was wonderful whether you are a preferred guest or not. Every time we stepped into the lobby we were greeted by multiple people who asked if there was anything they could help us with. We enjoyed this resort thoroughly and will absolutely be back for another trip. Read less
Image of the Tripadvisor rating Our Paradise

Feb 11, 2025 Leslie S

This is our third visit to Secrets Maroma and it amazes us that we love it more and more with each visit. The staff cannot do enough, always smiling and happy to help and never disappoints. Even before you know you need something, they are there for you. They say we are family and we feel the same. We can’t wait to go back to our paradise.
Image of the Tripadvisor rating An excellent all-inclusive: you get what you pay for

Feb 10, 2025 plasma40 Boston

We’ve been to many all-inclusive between Cancun and Tulum. As the most expensive one so far, we hoped Secrets would blow our mind and for the most part it didn’t disappoint. Some highlights were big beautiful rooms, amazing service, a gorgeous beach, chairs at the beach comfy and spaced far apart with plenty of shade, very good food, lots of… Read more
We’ve been to many all-inclusive between Cancun and Tulum. As the most expensive one so far, we hoped Secrets would blow our mind and for the most part it didn’t disappoint. Some highlights were big beautiful rooms, amazing service, a gorgeous beach, chairs at the beach comfy and spaced far apart with plenty of shade, very good food, lots of activities, top booze at the many bars that stayed open most of the day, and decent entertainment. I wish there had been more buffets for dinner, as the breakfast and lunch buffets were fabulous. I especially enjoyed the fresh tortilla creations at breakfast. It was also nice not having to make reservations for dinner. My only quibble was that my second floor partial ocean view balcony at room 2420 picked up condenser noise from the seafood restaurant by the pool. I was hoping to hear the sound of swaying palms and birds. The resort did offer to move us, so this could have been fixed. There was also some noise from the rooms above us (concrete construction means all sounds are amplified). If you want a top floor room, you will have to buy into the preferred price level. Though I believe the jungle view rooms may have top floor non-preferred pricing. If we went back, I’d go that route. When reading these reviews I always want to know if I am going to have to get up at the crack of dawn to find a spot on the beach. I got up at 7:30 or so and there were always plenty of chairs available. If you are not particular about where you sit, I imagine you can find chairs at any time. The preferred section of the beach had their view of the ocean blocked by Bali beds. Luckily there were two non-proffered sections of the beach with better views. All in all it was a very relaxing week at a lovely beach, with good food and great service. We like to keep trying new places, this place has set the bar high. Read less
Image of the Tripadvisor rating One of the best all-inclusive resorts anywhere

Feb 10, 2025 thevagabond Colorado

I've stayed a lots of all-inclusive resorts and this continues to be one of the best anywhere. Beautiful stretch of white sandy beach. Excellent food and service at the specialty restaurant. Very pleasant spa experience. Overall I recommend it highly.
Image of the Tripadvisor rating Excellent service at a beautiful resort

Feb 10, 2025 Boyd H

We received excellent service from everyone at this property. Our Concierge, Emmanuel, provided top notch attention and continually asked how he could help us. He was very kind and polite every time we talked with him. My wife has a Gluten Allergy and we received special attention from many of the managers, especially Gabriella. She showed… Read more
We received excellent service from everyone at this property. Our Concierge, Emmanuel, provided top notch attention and continually asked how he could help us. He was very kind and polite every time we talked with him. My wife has a Gluten Allergy and we received special attention from many of the managers, especially Gabriella. She showed up at almost every meal we ate to check if my wife was finding enough Gluten free options. Her genuine concern for my wife's diet restrictions was impressive. One of our favorite restaurants was Bordeaux, and our favorite waiter was Domingo. He has been there for many years, and is very professional at his job. I have been to approximately 10 different Secrets properties and this is now my new favorite. Read less