Haven Riviera Cancun Resort and Spa

Riviera Cancun, Mexico

Star rating

Junior Suite Garden View
Junior Suite Garden View
Romance Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Spa
Junior Suite - Swim out example
Vora Mar Restaurant
Olio Restaurant
Moons
Mocaccino
Limes Bar
Gym
Flavours Restaurant
A video preview image
Junior Suite Garden View
Junior Suite Garden View
Romance Junior Suite Partial Ocean View
Romance Junior Suite Partial Ocean View
Spa
Junior Suite - Swim out example
Vora Mar Restaurant
Olio Restaurant
Moons
Mocaccino
Limes Bar
Gym
Flavours Restaurant

The hotel

Situated just a short drive away from Cancun international airport is the stunning Haven Riviera Cancun Resort and Spa. This adult's only resort comes with all the world class amenities you'd expect from a 5 star hotel and has more activities than you could shake a stick at. Spend your days working up a sweat on the beach volleyball court before spending your evenings learning how to make your favourite cocktails. Dine in one of the five exquisite a la carte restaurants, all of which included in your stay might we add, before ending your evening with a tipple in one of the six bars. Alternatively, dance the night away in Cabaret, Haven Riviera's very own nightclub. This resort is perfect for couples simply looking to getaway or those looking to celebrate those special moments in life.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Tennis
  • Yoga
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa

Where is it

Located on the beach between Cancun and Riviera Maya, just 20 minutes from the international airport.

Hotel information

435 suites across the resort, all have a contemporary design with modern furnishings. All suites include complimentary WiFi, daily stocked mini-bar and a Nespresso machine, in-room safe and a smart tv. Junior Suite Garden View rooms are spacious and feature a furnishes terraced or balcony for enjoying views of the gardens. Rooms have 1 king size bed and sleep a maximum of 2 adults. All Inclusive of: all meals and drinks in any of the; one market style restaurant, five a la carte restaurants, one coffee bar & pastry shop, three snack bars, six bars, three swim up bars and a daily stocked mini bar in your suite.

Junior Suite Garden View rooms are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Pure® Wellness* Junior Suite Partial Ocean View are spacious and feature a furnished balcony with private whirlpool for enjoying views of the ocean. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-out Garden View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Romance Junior Suite Partial Ocean View rooms feature a spacious balcony with your own private whirlpool. Perfect for enjoying romantic in room dining and celebrating special moments. Rooms have 1 king size bed and sleep a maximum of 2 adults.

Junior Suite Swim-Out Partial Ocean View rooms feature a fully furnished terrace for you to soak up the sun, as well as a semi private pool accessible from your terrace. Rooms have 1 king size bed and sleep a maximum of 2 adults.

*PURE ® Wellness suites undergo a thorough seven-step process with state-of-the-art technology intended to trap and eliminate viruses, bacteria, and airborne particles while minimising the presence of potential irritants.

Olios restaurant (Mediterranean). Agua Bendita restaurant (Mexican). Satsu restaurant (Asian fusion). Vora Mar restaurant (Trattoria). Tahania restaurant (International cuisine, exclusively for Serenity guests). Vistas restaurant (a la carte - breakfast/lunch, exclusively for Serenity guests). Flavours restaurant (variety of food stations, relaxed dining). Mistral snack bar. Moet Corner.* Limes bar. Mocaccino café. Haven Bar. Vistas Pool Bar. Docks Pool Bar.

Cocktail tastings*. Cocktail classes*. Live DJ twice a week. Moons nightclub.

5 swimming pools (2 are exclusively for Serenity guests). Spa*. Fitness centre/gym. Tennis court. Half basketball court. Beach volleyball. Table tennis. Yoga. Cooking class. Kayaking*. Hobie cats*. Complimentary green fees at the nearby Nick Price designed "El Tinto" Golf Club, a short 10-minute drive from the resort.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5369)
  • Very good (998)
  • Average (402)
  • Poor (172)
  • Terrible (165)
Image of the Tripadvisor rating 10/10 Experience. Coming back soon

Apr 1, 2025 Sandra B California

Wonderful! Second time in Cancun and was totally worth it Nice place, nice location, food is good, service, amazing. Definitely coming back soon. If you're looking a place to enjoy without children this is the place. Victoria the concierge was nice and very helpful.
Image of the Tripadvisor rating Everything was just ok….wont go back. Beach was disgusting because of seaweed. Food was hit or miss.

Mar 31, 2025 Victoria L

My husband and I went for 7 nights in March 2025. We stayed in a serenity level, beach front swim out suite, the room was perfect. We were in building 1, which was very private. The outside area had more than enough room for a table and 2 chairs plus 2 lounge chairs. The swim out got sun until 5pm. We had our butler setup coffee and champagne to… Read more
My husband and I went for 7 nights in March 2025. We stayed in a serenity level, beach front swim out suite, the room was perfect. We were in building 1, which was very private. The outside area had more than enough room for a table and 2 chairs plus 2 lounge chairs. The swim out got sun until 5pm. We had our butler setup coffee and champagne to be delivered to our room each morning which was nice. The cleaning staff was excellent, our room was always clean and had towels and toiletries each day. The shampoo, conditioner, body wash and lotion were better than expected. They even had toothbrushes and good toothpaste. Our butler, Paco, was amazing. He made our dinner reservations for the entire stay. Anything we needed he took care of…without being overbearing. He checked on us periodically but was never bothersome. There were 3 pools, all nice and each with a swim up bar. The large pool is saltwater, but we spent our time in the ‘party’ pool. It wasn’t crazy, but it is where the music was, water atomic and volleyball were. You do need to save chairs by 7am if you want a specific spot. The water was chilly, that may be normal for March though. The serenity club pool is heated but crowded so we didn’t go there. All of the bars were nice and served good drinks. Some stay open until early morning but we never heard a peep because our room was far enough away. The check in process was seamless. Luis in the serenity club was very welcoming and made everything easy. We each got a bottle of booze upon checking in, nice touch. Our favorite dinner was at the restaurant for serenity level only. It is a dinner show, with music and each course served throughout….worth it. We were not happy with the steakhouse at all. Bad service and meat was tough. Italian was ok, we liked that the salads and apps were buffet style. Coffee shop was good as most are. Olios was upscale with good food but very hard to get a reservation even with a butler helping. The buffet had. Very good breakfast and lunch. They had a grill set up by the pool each day at 1 that had good chicken tacos, hotdogs and hamburgers….we ate there each day. The beach was disgusting. There was so much seaweed that we couldn’t even get close to the water. They didn’t clean it as often as they should have and just couldn’t keep up with it. So, if you want to swim in the ocean, think twice about this resort. Spa….service was amazing at checking, very helpful. Massage was great. Hydrotherapy was not worth it. Very small locker rooms. Did not have enough lockers for women, had to give my stuff to my husband to put in his locker. Not impressed. Final thoughts…nice, compact resort. Clean and most service was good with exceptions of course. 0/10 for beach. 5/10 for food. Everything was just ok, we probably won’t go back. Read less
Image of the Tripadvisor rating Heaven at Haven

Mar 31, 2025 Deandra I

My partner and I had a magical time, all thanks to our wonderful butler Nacho! He arranged all of our dinners so that we were able to try all the delicious food (Satsu was our fave!), and he also made sure we had time to relax and enjoy the splendour that Haven had to offer. We miss it there already, and are already planning to come back again!… Read more
My partner and I had a magical time, all thanks to our wonderful butler Nacho! He arranged all of our dinners so that we were able to try all the delicious food (Satsu was our fave!), and he also made sure we had time to relax and enjoy the splendour that Haven had to offer. We miss it there already, and are already planning to come back again! Thank you so much Nacho and see you soon!! Read less
Image of the Tripadvisor rating Olios Restaurant

Mar 30, 2025 maria g

Rafael, Francisco, Rodolfo the manager and Alex in the kitchen, deserve a 10 points. The food, the service, the presentation, the flavors and our favorites, the solomillo and the picannha, to come back again and again. The sweet please do not forget them.
Image of the Tripadvisor rating Olio's restaurant

Mar 30, 2025 senar99 Fort Lauderdale, Florida

Speechless really goog food and customer service specially with Francisco,Rafael,Rodolfo y Alrxandra!!!The solomi)o, the red salad and the picanna, out of this world. YOU CAN COME time after time and you won't be dissapointed. DO NOT forget the sweets.