Situated on the banks of the historic Singapore River and within close proximity to Robertson Quay, this bright, modern hotel has real style and has recently unveiled a brand new lobby and restaurants boasting a buffet restaurant with interactive live stations, Italian grill restaurant, dynamic bar and a patisserie all under one roof. The hotel is WiFi equipped and offers health and leisure facilities and executive accommodation for ultimate comfort.
Amenities
Bar
Swimming Pool
Room Service
Safety Deposit Box
Evening Entertainment
Wheelchair access
Fitness Centre/Gym
Internet Access
Close to City Centre
Tennis
Restaurant
Where is it
Central riverside location. Approx 10-minute walk to Mohamed Sultan (a popular entertainment district) and river taxi to Boat Quay and Clarke Quay (shopping and entertainment). Transfer time from Singapore Airport: 25 minutes.
Hotel information
574 rooms on 30 floors in 1 building with 6 lifts. All with air-conditioning, WiFi access, TV with pay-per-view films*, IDD service, tea/coffee-making facilities, mini-bar*, safe and hairdryer. Superior Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 adults.
Half Board/Full Board options: available at a supplement.
Deluxe Rooms have a marble bathroom with separate bath and shower, 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.
Club Rooms include access to the panoramic Club Lounge, an exclusive place to meet and relax while you relish in daily complimentary breakfast, all-day refreshments and drinks with hors d'oeuvres and canapés in the evenings. Club Rooms sleep maximum 2 adults.
Grissini (Italian grill), Food Capital (cuisines from around the world and theatrical show kitchens), Grand Shanghai Restaurant (authentic Chinese cuisine, set in 1940s Shanghai with live musicians) and Tempo bar. Outdoor pool and Jacuzzi. Gym. 2 tennis courts. Complimentary WiFi in rooms and in public areas. 24-hour room service*. Complimentary shuttle bus to Chinatown and the Paragon Shopping Centre (Orchard Road).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.
Based on 6768 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4017)
Very good (1595)
Average (678)
Poor (246)
Terrible (236)
Professionally managed slick hotel with polite staff
Jan 6, 2025Shashank SPune, India
The hotel is located in Havelock, about 10 minutes walking distance from the Havelock MRT station. It is also located by the Singapore river and has a long stretch of boulevard, dotted with little eateries and other outlets. Bicycle rentals are available nearby. The bus stop is close to the MRT station as well.
The hotel is run by staff that have…
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The hotel is located in Havelock, about 10 minutes walking distance from the Havelock MRT station. It is also located by the Singapore river and has a long stretch of boulevard, dotted with little eateries and other outlets. Bicycle rentals are available nearby. The bus stop is close to the MRT station as well.
The hotel is run by staff that have taken ownership of their duties and that speaks volumes about the way things are run here. The staff is polite, well mannered, accomodating, well groomed, helpful and speak to the point.
The hotel has an air of sophistication going for it and is run like a well-oiled machine.
The main entrance is well paved and has tons of space for guests to lounge around for taxis and personal cars, and bellboys to unload luggage easily and comfortably.
The hotel lobby is wide, spacious and has plenty of space to move about before checking in. The hotel enthusiastically introduces themes and decorations in keeping with local seasons and festivities. Luckily for us, we got to see Christmas decorations as well as Chinese New Year decorations. They were done tastefully and right in the centre of the lobby accompanied by soothing music.
The breakfast buffet has a nice spread and includes options for pure vegetarians like idli sambar, fruits, poha, paratha, upma and a couple of Asian vegetarian preparations. It is housed behind the reception in an area which has a high ceiling and brightly lit by the natural morning light.
Our room was the Grand Deluxe Waterfront Twin. We could see part of the Marina Bay from here. The room was brightly lit each morning. It had all the essentials: Tea, coffee, creamer, sugar pouches, heating kettle, iron, safe, toiletries, etc along with a dedicated tap for drinking water which was very convenient for us to fill-on-the-go.
The room also had an AI-enabled bluetooth speaker. It could execute instructions such as turning the AC and lights on/off, calling the concierge, update on the latest attractions, sightseeing around the hotel, etc.
The swimming pool was small but neat and hardly crowded. The gymnasium seemed to be well equipped, having an outdoor calesthenics station as well.
Unfortunately we did not find enough time to explore the other restaurants connected to the property such as Sansara (Indian) and The Grand Shanghai Restaurant.
Overall, my family and I were very comfortable the the hotel and felt very relaxed at the end of a hectic day. After hopping around MRT stations and walking several kilometers a day, we would arrive at our hotel room, let open the curtains and relax with a cup of coffee looking at the Singapore skyline.
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Our stay was delightfully GRAND!
Jan 5, 2025Julius Morion M
I wish I was granted a waterfront view when I requested the front desk :)
I wish restaurant staff is a bit more polite when she told us to leave our luggage in the concierge area.
However, overall other services, staff and facilities are all very good.
Great location great place to stay
Jan 5, 2025shacambrayAdelaide, Australia
Nice hotel. Great location near the river and close to the MRT. Buffett breakfast was great. We never had to wait in line. We had dinner a couple of times and food was good. Rooms were great. The only issue was the lifts and during busy times sometimes waiting 20 minutes to get a lift. Rude guests just pushing people out of the way to get…
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Nice hotel. Great location near the river and close to the MRT. Buffett breakfast was great. We never had to wait in line. We had dinner a couple of times and food was good. Rooms were great. The only issue was the lifts and during busy times sometimes waiting 20 minutes to get a lift. Rude guests just pushing people out of the way to get in the lift. I would stay here again and recommend for others
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Good Service from Housekeeping & Room Service!
Jan 4, 2025travelbubbs
Room was clean & towels were replenished as requested by the room attendant Fang Xian Rong! During one of the days also ordered food from Room Service, thank you Izan and chef as the food was served warm and it was great.
Good city view from the room and although sound proofing was not that great, but all in all good service from Housekeeping to…
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Room was clean & towels were replenished as requested by the room attendant Fang Xian Rong! During one of the days also ordered food from Room Service, thank you Izan and chef as the food was served warm and it was great.
Good city view from the room and although sound proofing was not that great, but all in all good service from Housekeeping to Room Service.
Busy day especially during check in / out hours but almost everyone had smiles on their faces.
Thank you once again.
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Amazing service by Marie
Jan 3, 2025Venture15377301015
Good ambience good response from marie and Daniel the service is good and were waiting for our room we can't we to try our room and facilities over all checking in express is very good we will back here again and bring my family next time happy CNY everyone..