The Reach Key West, Curio Collection by Hilton

Key West, Florida Keys

Virgin rating

Ocean View Studio Suite
Pool
Exterior
Resort View King
Resort View Two Double
Resort View Two Double
Four Marlins Bar
Resort View King Studio Suite
Four Marlins
Resort View Suite
Ocean View Studio Suite
Pool
Exterior
Resort View King
Resort View Two Double
Resort View Two Double
Four Marlins Bar
Resort View King Studio Suite
Four Marlins
Resort View Suite

The hotel

A Curio Collection by Hilton resort, The Reach effortlessly combines the feel of a Mediterranean resort with a more romantic, intimate setting. Boasting its own natural beach — the only one on the island — it is chic in atmosphere and super relaxing. Get ready to don your snorkel and mask and explore a world beneath the waves. Duval Street is just 1 block away, with its cool bars, restaurants and shops, as well as lively nightlife which rocks into the early hours. Your room or suite is a home-from-home, but more than that, you’ve got your own balcony too. So you can put your feet up, and enjoy those balmy Floridian sunrises and sunsets.

Amenities

  • Yoga
  • Families
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking
  • Beachfront location

Where is it

On the only natural beach in Key West, in the heart of Old Town and close to Duval Street. Driving time from Miami International Airport: 3 hours 30 minutes.

Hotel information

Nautically inspired rooms and sweets in 1 building on 5 floors, with lifts. All with private balconies, air-conditioning, LCD flat screen TV, iPod docking station, telephone, mini-fridge, Keurig® coffee maker, safe, iron and ironing board, bathrobes, and hairdryer. 

Resort View Rooms are 275 sq ft with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Key West View Rooms are 275 sq ft and have views of the historic Old Town, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Ocean View Rooms are 275 sq ft and have views of the Atlantic, with 1 king-size bed, sleeping maximum 2 people.

Key West Studio Suites are 450 sq ft and have views of the Old Town, with a sitting area, dining table, 1 king-size bed and sofa bed, sleeping maximum 4 people.

Resort View Studio Suites are as above, but with views of the grounds. 

Ocean View Studio Suites are as above, but with views of the sea.

Resort View Suites are 575 sq ft and have a spacious balcony, a separate living room, views of the grounds, 1 king-size bed and sofa bed, sleeping maximum 4 people.

Ocean View Suites are as above, but with views of the sea.

Valet parking $45 plus tax, per day (payable locally, subject to change).

Four Marlins (oceanfront dining, open for breakfast, lunch, dinner, and weekend brunch with live music). Four Marlins Beach Patio Bar. Grab and go food available at the Sand & Sea Gift Shop. Room service*. Guests also have access to a range of restaurants and bars at sister property, Casa Marina.

Heated outdoor swimming pool. The only private, natural-sand beach in Key West. Pool cabanas*. Fitness centre. Bocce ball. Giant jenga and chess. Spa al Maré* (located at Casa Marina Resort & Beach Club). Bicycle rentals*. Water sports*. Catamaran cruises and jet-ski tours*. Access to facilities at Casa Marina Resort & Beach Club including two oceanfront pools and an 18-hole golf course*.

Concierge. Complimentary WiFi. Gift shop. 

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - WiFi access - Poolside concierge services - Activities including life-sized chess and bocce ball - Beach chairs, umbrellas and hammocks - Chilled fruit-infused spring water - Pool hydration stations - Access to both Casa Marina and the Reach Resort amenities and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (296)
  • Very good (88)
  • Average (91)
  • Poor (64)
  • Terrible (97)
Image of the Tripadvisor rating Poor reviews gave pause; not to worry, it was worth it!

Jan 1, 2025 chrissS2273KE

Not really sure how some of the reviews here are 1-star. I suppose it’s possible, but… I travel about 30% of the entire year for work. From California to New Jersey; from Seattle to Tampa. I’ve been to Key West over 2 dozen times in the past 25 years, and this was my first stay at The Reach. I had booked it prior to seeing these reviews and was… Read more
Not really sure how some of the reviews here are 1-star. I suppose it’s possible, but… I travel about 30% of the entire year for work. From California to New Jersey; from Seattle to Tampa. I’ve been to Key West over 2 dozen times in the past 25 years, and this was my first stay at The Reach. I had booked it prior to seeing these reviews and was worried… did I make a mistake? Short answer: nope! The room is clean and neat. Nice color palette is much more in line with Key West culture than the tans & beiges you’d encounter in some of the other Hilton properties on Key West. The staff I encountered (first day, I went out of my way to talk to at least four employees) and they were all polite and helpful. Not discounting the input from the 1-star posters, but it seems those potential concerns have been addressed with a certain member, and at least in my room and the first floor areas there were no apparent issues. If there are any changes to this story over the next few days of my stay I’ll update this, but as of now I’m quite happy with the decision to stay here vs other options. Read less
Image of the Tripadvisor rating Amazing amazing amazing!!!! Do not delay, book today!!!!

Dec 19, 2024 UkAnnie1 UK

What an amazing hotel! On arrival, we were informed that we had been upgraded, what a fantastic surprise after a very long journey! Dreamy views and very clean everywhere… All staff were extremely friendly and couldn’t do enough for us… Our bed was super comfortable and the bedding was incredibly soft, making for a perfect nights sleep… Our… Read more
What an amazing hotel! On arrival, we were informed that we had been upgraded, what a fantastic surprise after a very long journey! Dreamy views and very clean everywhere… All staff were extremely friendly and couldn’t do enough for us… Our bed was super comfortable and the bedding was incredibly soft, making for a perfect nights sleep… Our suite was cleaned every day and left smelling gorgeous! Shout out to 2 members of staff in particular - Tim, our waiter at breakfast, who was a lot of fun with a very infectious laugh and Bravan - a lovely guy who we enjoyed talking to about England and Kenya. Both a real asset to the hotel… We walked to the Sister Hotel Casa Marina, which was also beautiful with stunning views, but was very busy, so we were very glad we were staying at the Reach… We didn’t want to leave the Reach and will definitely be returning as it’s my new favourite place!!! Read less
Image of the Tripadvisor rating This is the view you get for your “upgrade”

Dec 3, 2024 Nathan_J_S_22 Pennsylvania

Definitely not what I think you would be looking for in a resort if that is even the proper word for it. For over $800 a night we were given an “upgraded” suite for an extra charge but when we got to the room what we really received was a view of a small parking area with old vehicles and a dirty tarp in the woods. There was also a small hole in… Read more
Definitely not what I think you would be looking for in a resort if that is even the proper word for it. For over $800 a night we were given an “upgraded” suite for an extra charge but when we got to the room what we really received was a view of a small parking area with old vehicles and a dirty tarp in the woods. There was also a small hole in the wall of the bathroom and the shower doors wouldn’t close. On top of all of that the TV in the room didn’t get any signal, definitely not the things I would expect for almost $900 a night. After all of these things, we decided to cancel our further reservation after 1 night which I have never done before and go to another resort where we actually got an oceanfront view for roughly 1/3 the price on top of the $150 fee which they charge you when they claim they or there sister property doesn’t have any available rooms but they were trying to move other people who also had complaints about the hotel which I’m not sure is possible since nothing was supposedly available. The only reason I gave it 2 stars instead of one is because the beach was very nice and the girl who helped us try to resolve the problem did a good job with the limited resources I believe she had available to her. Do yourself a favor and look for a different option when in key west. Read less
Image of the Tripadvisor rating Very poor customer service. Stay anywhere else & avoid this place

Nov 22, 2024 stevehZ3311YU Ilkley, United Kingdom

Very poor experience. 100% would not stay ever again. We checked in today. When we arrived in our room it was not as we’d booked I called reception & my wife was advised that the Hotel was full & there were no other rooms available. I visited reception & was offered a one time chance to change rooms to one that wasn’t as good but they refused to… Read more
Very poor experience. 100% would not stay ever again. We checked in today. When we arrived in our room it was not as we’d booked I called reception & my wife was advised that the Hotel was full & there were no other rooms available. I visited reception & was offered a one time chance to change rooms to one that wasn’t as good but they refused to allow me to see it !! I was advised that If I had a seat view I should consider myself lucky!! When I explained this eas totally unacceptable I was basically told it was tough If I could get my money back I’d leave There’s plenty of other options here. Don’t stay. I’ve never experienced such poor customer service. Do yourselves a favour & stay elsewhere Read less
Image of the Tripadvisor rating Our New Home Away From Home

Nov 20, 2024 markkuzmik Columbus, Ohio

The entire staff, from the front desk to the wait staff in the restaurant, the pool staff, the valets, the housekeepers, everyone, were professional, caring and efficient! They made our stay wonderful, we were treated like royalty! Management, in particular Sophia Dillon, has clearly selected and trained the best people for each position. The… Read more
The entire staff, from the front desk to the wait staff in the restaurant, the pool staff, the valets, the housekeepers, everyone, were professional, caring and efficient! They made our stay wonderful, we were treated like royalty! Management, in particular Sophia Dillon, has clearly selected and trained the best people for each position. The facility was clean, comfortable and cheerful. We will definitely make this our home every time we visit Key West! Read less