Restored to its 1888 glory, and registered in the National Trust Historic Hotels of America, this Moorish castle-like landmark is a very special place to stay. With authentic period features and decor, you really will feel like you have taken a step back into yesteryear. This hotel was the hang-out of aristocracy and royalty; inside, it's all tapestries, velvet and chandeliers, with top-class dining and discreet service. It's in the heart of the Historic District, where you'll find boutiques, antique shops, museums and more. The Poseidon Spa is a great addition to this luxurious hotel and provides the perfect place for some relaxation and pampering. If the hotel itself isn't already enough, you've got access to the private Serenata Beach Club on pristine Ponte Vedra Beach, which is just a 15 minute drive away. Enjoy a day on the beach with your toes in the St Augustine coquina sand, or splashing around in the family pool before an oceanfront dinner.
Amenities
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In the heart of the historic district, a few steps from Matanzas Bay and a block from the shopping of St George Street.
Hotel information
138 rooms and suites on 5 floors in a Historic Building of St. Augustine, decorated with a Spanish baroque style. All with air-conditioning, flat-screen HDTV, radio, complimentary WiFi access, work desk, tea/coffee-making facilities with In-Room Starbucks® Coffee, safe, iron and ironing board, Signature Bathrobe, and hairdryer.
Standard Rooms offer views overlooking the rooftop or the pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Premium Rooms are larger in size, featuring an additional seating area, mini fridge, and views of the Historic District or the pool, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Most of the town's attractions are within walking distance and the beaches are a 5-minute drive. Shuttle services to Serenata Beach Club. The hotel is a stop on the Old Town Trolley Tour® route. Valet parking*.
Cordova, Coastal Chophouse & Bar ( Chophouse classics, local seafood and fine wines all celebrating coastal cuisine with Moorish and Spanish influences). Offering breakfast, lunch and dinner. Starbucks®. Exclusive terrace dining experience (available to book on selected evenings, with set menu and wine pairing).
Outdoor swimming pool, Jacuzzi. 24-hour fitness centre. Grand Bohemian art gallery. Poseidon Spa*. Use of nearby Serenata Beach Club* at Ponte Vedra with adults-only pool, family pool, hot tub, complimentary parking, an options for oceanfront dining and drinks. Golf nearby at Palencia Golf Club*.
Complimentary WiFi access. Complimentary Champagne at Check-In. Laundry service*. Room service*. Valet parking $39 plus tax per day (payable locally, fee subject to change). Concierge.
This hotel has a resort fee of $25 plus tax per room, per night (payable locally, fee subject to change).
Resort fee includes:- Champagne arrival at check-in - All day shuttle service - High speed internet access. Resort fee inclusions are subject to availability and change.
*Denotes local charge
Based on 2612 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1360)
Very good (624)
Average (348)
Poor (160)
Terrible (120)
Maddy was AMAZING! HOTEL WAS great!
Jan 7, 2025tiffanyrI8643HVSt. Augustine, Florida
My stay at the Casa Monica was absolutely epic thanks to our front desk woman named Madeleine Stinger. Front desk lady’s name Maddie Stinger anyway she helped me with absolutely all of my needs. She was kind, helpful, patient and caring, even though the place was full of people, she paid close attention to our needs and listen very carefully. We…
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My stay at the Casa Monica was absolutely epic thanks to our front desk woman named Madeleine Stinger. Front desk lady’s name Maddie Stinger anyway she helped me with absolutely all of my needs. She was kind, helpful, patient and caring, even though the place was full of people, she paid close attention to our needs and listen very carefully. We called the front desk very many times and she sent up everything that we needed in a timely manner. I really want to say that the state of this hotel was a five-star stay thanks to our front desk, woman helping us feel just as comfortable as we could feel. Thank you so much for all you do.
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Too many animals!
Jan 3, 2025Rita G
Partially my fault for not seeing that this is a pet friendly hotel. I love dogs but this was just too many. It seemed everyone staying there had a dog or two! The small lobby and bar areas were difficult to maneuver and when you are paying $25 for a drink at the bar, I don’t want to have to interact with someone else’s pet. Our room smelled like…
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Partially my fault for not seeing that this is a pet friendly hotel. I love dogs but this was just too many. It seemed everyone staying there had a dog or two! The small lobby and bar areas were difficult to maneuver and when you are paying $25 for a drink at the bar, I don’t want to have to interact with someone else’s pet. Our room smelled like wet dog and they didn’t come to make up the room until I called at 4:00. They told me they had until 5:00 to do the rooms. Most of the staff was very helpful and friendly but I guess I expected more from an Autograph hotel.
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Disappointing
Jan 2, 2025ThroughPassengerLondon, United Kingdom
This beautiful, well located hotel should be 5 stars - it talks the talk, but just doesn’t walk the walk. In no universe should a hotel guest at 3 star or higher hotel have to wait 45 minutes to be seated for breakfast and another 30 minutes for their food (including the wrong food) to be delivered, asking repeatedly for coffee (cold, and only…
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This beautiful, well located hotel should be 5 stars - it talks the talk, but just doesn’t walk the walk. In no universe should a hotel guest at 3 star or higher hotel have to wait 45 minutes to be seated for breakfast and another 30 minutes for their food (including the wrong food) to be delivered, asking repeatedly for coffee (cold, and only filter available as the machine was broken), while non paying guests are prioritised. In no universe of 3 star or better hotels are paying guests asked to wait 45 minutes to enter the cocktail bar because the bar and every seat in the lobby areas are full, mainly of non hotel guests wanting to enjoy the ambiance of the hotel. There were plenty of empty restaurant tables but they weren’t using them. We could barely get into the elevator due to the overflowing Starbucks crowd that were there the whole 2 days that we were - apparently the only Starbucks in the historic area and it was just jammed with lines out the door and exhausted tourists (not hotel guests) filling up the hotel. There was no one really managing the public areas of the hotel. Staff were polite and very apologetic but ultimately inexperienced and lacking in direction and management to deal with the busy Christmas period. Yes the hotel discounted our restaurant bill to compensate but what we actually wanted, and thought we would get at a $500 plus a night hotel, was a basic level of service and the ability to enjoy the hotel’s facilities. When we checked out, there was insult added to injury by the $30 per day resort fee which when queried, I was told by the front desk was for the “complimentary” champagne / hot apple cider and small bottle of water per person upon arrival and the WiFi. They also explained no Marriott benefits (like, genuinely complimentary WiFi) are recognised here despite being listed in the Bonvoy portfolio. I would have appreciated the option to have declined the “compliment” which at $30 per day was very poor value, and frankly at a hotel in the price point and aesthetic of Casa Monica, that should be genuinely included in the price of the room as a nice touch. I’m sure many people have a wonderful time at Casa Monica and I was just there at the wrong time. Or maybe this hotel is really going downhill. For me, someone who spent a lot of time choosing this hotel for a family Christmas, it was an expensive mistake to make. I would caution others to manage their expectations.
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Not a five stars
Jan 1, 2025alexanderpB3455IM
Staff was friendly except for a front desk receptionist named Rain who got rather upset with me when I poured Champagne for my self and he gave me a harsh lecture; instead of being pleasant he was rude .
On January 1 around 10 pm my room had no running water because a water pipe burst and the hotel cut the water off .
Breakfast on January 1 had no…
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Staff was friendly except for a front desk receptionist named Rain who got rather upset with me when I poured Champagne for my self and he gave me a harsh lecture; instead of being pleasant he was rude .
On January 1 around 10 pm my room had no running water because a water pipe burst and the hotel cut the water off .
Breakfast on January 1 had no capuccinos because the machine broke . This is my second stay at this hotel and I can see the quality have dropped significantly.
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In the heart of the historic district.
Dec 30, 2024Eugenia V
Excellent location to walk and see the Fort, the renovated homes in the historic district, the novelty of Ripley's Believe it or Not and the Fountain of Youth. Many restaurants. Don't miss a college-led tour at Flagler College to see Frank Lloyd Wright designs. Very friendly staff.
Maddy was AMAZING! HOTEL WAS great!
