The Ritz-Carlton Naples, Tiburon

Naples, Naples and Marco Island

Virgin rating

Golf View King Room
Resort View Double Room
Ria Lounge
Limited View King Room
Golf View Suite
Golf View Suite
Tiburon Suite
Ria
Ria
Golf View King Room
Resort View Double Room
Ria Lounge
Limited View King Room
Golf View Suite
Golf View Suite
Tiburon Suite
Ria
Ria

The hotel

Nestled in North Naples, just 5 miles from the white-sand shores of Florida’s Gulf Coast, this exquisite hotel will have you feeling at home with its top class service, amenities and stylish rooms in no time. It's worth upgrading to the club rooms if you want some delicious food and drinks included throughout your stay (we know we would!). The hotel boasts a variety of other bars and eateries, including Ria where you can dine outside on fresh Latin-American dishes. Don’t fret though, you’ll be able to work off all those extra calories with a visit to the resorts fitness centre, which has all sorts of ways to get you fit. You may prefer to play a round on one of the Tiburon Championship golf courses, take a swim, or a game of tennis - the possibilities are endless. This place is perfect for families, with waterslides galore, a lazy river and pool. Fancy a trip to the beach? The hotel's complimentary shuttle will take you to the sister property right on Vanderbilt beach so you'll have your toes in the sand in no time. There's a full spa there too, so book yourself in for some pampering.

Amenities

  • Golf
  • Tennis
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa

Where is it

Situated in Naples, just 5 miles from Vanderbilt Beach and 6 miles from Naples Museum of Art. 

Hotel information

All rooms feature air conditioning, floor-to-ceiling windows, 55" flat-screen TV, coffee/tea making facilities, mini bar*, safe, iron and ironing board, hairdryer, and bathrobes. 

Standard Rooms have limited views, and 1 king-size bed, sleeping maximum 3 people.

Resort View rooms feature a balcony, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Golf View Rooms feature a balcony and either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Fireside Terrace Rooms are located on the garden level, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Resort View Suites feature a separate living room with sofa bed, private balcony, 2 TV's, and bedroom with 1 king-size bed, sleeping maximum 4 people. 

Golf View Suites are the same as above, but overlook the golf course.

Fireside Terrace Suites are located on the garden level, featuring a separate living room with sofa bed, 2 TV's, and bedroom with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Tiburon Suites are larger in size, offering direct views over the golf course from the balcony, and include complimentary WiFi access, separate living room with sofa bed, 2 TV's, and bedroom with 1 king-size bed, sleeping maximum 4 people. 

Club Rooms and Suites include complimentary WiFi access, as well as access to the club lounge, which offers five food presentations daily, selection of complimentary drinks throughout the day, business centre services, and dedicated concierge service to personalise your stay. 

Complimentary shuttle service to sister property The Ritz Carlton, Naples, located on Vanderbilt Beach. Self-parking $30 per night, Valet parking $40 per night (payable locally, fees subject to change). 

Lemonia (serving breakfast daily). Bella Vista Lounge (lounge bar serving drinks and light fare, overlooking the 18th hole). EXpress(o) (coffee house serving drinks and grab and go items). Ria (outdoor bar and restaurant, serving Latin American cuisine, open for lunch and dinner). 

Outdoor swimming pool complex with kids splash pool, family pool, water slides, lazy river, and poolside cabanas*. Fitness centre. Tiburon Golf Club* with putting green, 2 18-hole courses, and driving range. Massage and Facial Centre*. Full spa* located at sister property The Ritz-Carlton, Naples, accessible by complimentary shuttle service. Mouratoglou Tennis Center*. 

WiFi access*. Laundry service*. 24-hour room service*. Concierge. 

There is an amenitiy fee of $55 plus tax per room, per day (payable locally, fee subject to change).

Resort fee includes:- Resevoir water park access with two Drift lazy river pool floats included - Daily Access to the Audubon Corkscrew Swamp Sanctuary for 2 guests (please contact guest services for tickets) - Two resort bicycles for two hours daily or two E-Bikes for one hour daily - Enhanced guest room WiFi access - Driving range access at Tiburon Golf Club daily for 2 guests - Complimentary shuttle service to The Ritz Carlton, Naples - Beach chairs and towel service for 2 people at The Ritz Carlton, Naples. Resort fee and inclusions are subject to change and availability.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (949)
  • Very good (236)
  • Average (81)
  • Poor (39)
  • Terrible (38)
Image of the Tripadvisor rating unsanitized bathrooms with hair

Dec 4, 2024 Vonda L

The bathroom had long black hairs in the shower drain, black hairs in the toilet area , and on a bath mat. I asked to speak to the manager and they would not put me through. They said the housekeeping manager would come to the room, but only a supervisor showed. At check out no mention of the complaint was addressed so I brought it up. The… Read more
The bathroom had long black hairs in the shower drain, black hairs in the toilet area , and on a bath mat. I asked to speak to the manager and they would not put me through. They said the housekeeping manager would come to the room, but only a supervisor showed. At check out no mention of the complaint was addressed so I brought it up. The manager was behind us and offered a free nights stay, but we were leaving and do not intend to come again. It would be nice to know that bathrooms are sanitized between customers. That was said in the conversation with no reply from the manager as to the fact that they do or what products are used. Read less
Image of the Tripadvisor rating Disappointed

Nov 25, 2024 Jesus R Miami, Florida

I am writing to your team due to a situation that has come up and has honestly caught me by surprise. I made a reservation around October 21st to stay at the Ritz Carlton Tiburon for my wife's birthday. We had to unfortunately cancel on 10/22 due to some unforeseen death in the family. I was unaware of a seven day, no refund policy for this… Read more
I am writing to your team due to a situation that has come up and has honestly caught me by surprise. I made a reservation around October 21st to stay at the Ritz Carlton Tiburon for my wife's birthday. We had to unfortunately cancel on 10/22 due to some unforeseen death in the family. I was unaware of a seven day, no refund policy for this location at the time I made the reservation and came to notice when I was reconciling my credit card statement. Had I known or had been contacted, I could have gifted the stay to someone, rather than throw my money away.  I called the customer service team for a request to reconsider this occasion, hoping my loyalty to Marriott and Titanium Elite status would at least have some impact. I have now been told that my request has been denied and there will be no such refund.  To say that I am severely disappointed with Marriott is an understatement and it will affect my loyalty to a brand that is not loyal to its loyal customers! Read less
Image of the Tripadvisor rating Extra touches

Oct 28, 2024 C R

Had a delightful stay at the Ritz-Carlton Tiburon Naples last week. As an AMEX platinum card holder & Marriott Bonvoy Gold Elite member, I truly appreciated the extra special touches of room upgrade to an executive suite, early check-in (12 pm) and late checkout (4 pm). I was also touched by the thoughtful details of a welcome glass of champagne &… Read more
Had a delightful stay at the Ritz-Carlton Tiburon Naples last week. As an AMEX platinum card holder & Marriott Bonvoy Gold Elite member, I truly appreciated the extra special touches of room upgrade to an executive suite, early check-in (12 pm) and late checkout (4 pm). I was also touched by the thoughtful details of a welcome glass of champagne & bottles of water, birthday balloon, chocolate-covered strawberries and gifts for my daughter (we were there on an early birthday celebration trip). The food and service were great, the staff polite & helpful, and the room well-appointed. My daughter especially enjoyed the pool/waterpark area. Thank you! Read less
Image of the Tripadvisor rating Fantastic stay at a well run property

Aug 15, 2024 Wes G

My family recently stayed at the Ritz-Carlton Tiburon for a 3-day stay and had a fantastic time. We were celebrating my wife's birthday, and the staff (thank you Juan, Libby & co) did everything possible to make it special for her. We had 2 different rooms, and they suited our family of five perfectly. The view was of the golf course, and it was… Read more
My family recently stayed at the Ritz-Carlton Tiburon for a 3-day stay and had a fantastic time. We were celebrating my wife's birthday, and the staff (thank you Juan, Libby & co) did everything possible to make it special for her. We had 2 different rooms, and they suited our family of five perfectly. The view was of the golf course, and it was magnificent. Each day, we had at least 2 visits from housekeeping taking care of our room needs. While the pool at Tiburon is on the smaller end, they do offer a lazy river to make it fun for the family. And if you want bigger pools and beach access, they have a constant shuttle running to their sister property that provides these extra amenities. The workout facilities they offer are as good as you'll see at any hotel. We didn't use the spa facilities, but had a great chat with the gentleman there about their services. Ritz-Carlton Tiburon has pro-caliber golf tournaments played there, and we were fortunate to have a conversation with a historian of the property on our departure who informed us about all these great tournaments. The people that work at this hotel are proud of it, and it shows on their commitment to service. Lastly, don't ever worry about opening a door in lobby, as one of their staff will always assist you with that, your luggage, or valet services. As a Gold Elite Bonvoy member, I can tell you this property understands how to accommodate its members. We look forward to coming back again. Read less
Image of the Tripadvisor rating Great but could improve

Jul 22, 2024 Lalin P

Staff are extremely kind, welcoming and helpful. Valet is fantastic as well at the staff at check in and housekeeping as well. Unfortunately tennis program is non existent and there is not much info available. Also keep in mind they charge for umbrella usage at the beach location, which is off putting.