Courtyard Orlando Lake Buena Vista in the Marriott Village

Available offers

Waived Resort Fee: Resort fee waived for Virgin Atlantic Holidays customers staying 7 nights or more, saving $10 per day.

Getting Around

Complimentary self-parking for Virgin Atlantic Holidays customers when staying 7 nights or more (otherwise $19 plus tax per night, payable locally, fee subject to change). Free hotel shuttle to Walt Disney Resort®.

Dining

The Bistro (open for buffet breakfast, and American classics for lunch and dinner). Connections Food Hall (open for lunch and dinner, with indoor and poolside seating). Connect Café (on-the-go meal options, coffee and pastries).

Entertainment

Marriott Village Orlando Events and Activities calendar.

Fun and Games

Indoor and outdoor swimming pool. Whirlpool. 24-hour fitness centre. Chlidren's playground. Full use of additional swimming pools at neighbouring Marriott Village hotels.

Handy Stuff

Complimentary WiFi access. Laundry service*. Concierge. Convenience store/Gift shop.

Accessibility

Wheelchair-accessible rooms/suites at Courtyard by Marriott and SpringHill Suites with roll-in shower or bath tub.

Additional Information

*Denotes local charge.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (164)
Very good (132)
Average (69)
Poor (29)
Terrible (58)

WOULD NOT STAY HERE AGAIN

Nov 26, 2024 Rachael N

We arrived at the hotel early in the morning and I had paid for a pool view room, the room we got was a tiny balcony with a side roof view. Our room heater was not working and they said 4 times someone would come and fix it and no one ever showed up, we ended up getting extra blankets from housekeeping. I spoke to the front desk a couple days… Read more

We arrived at the hotel early in the morning and I had paid for a pool view room, the room we got was a tiny balcony with a side roof view. Our room heater was not working and they said 4 times someone would come and fix it and no one ever showed up, we ended up getting extra blankets from housekeeping. I spoke to the front desk a couple days later (the front desk is always busy and we had reservations at various places and couldn't wait) The receptionist was polite and offered a $60 credit for the week stay for the wrong room. The Front desk manager Simon came out and said we have pool rooms available now and if I didn't want to move he would just give me a $30 credit because I was selecting not to move for the remainder of my stay!! I told him it would be a hassle and he said that's your choice. He was incredibly rude and dismissive. I would not stay at this hotel again. Read less

Poor Service

Nov 23, 2024 melindak650 Minneapolis, Minnesota

Pool and restaurant closed for private event all afternoon an evening of our arrival. Unlike 99.9% of Courtyards by Marriott where breakfast is included, this one charges for the buffet. All empty tables were piled with dirty dishes. When after several minutes, we found someone to clean the table, she took the plates, made one swipe with her rag… Read more

Pool and restaurant closed for private event all afternoon an evening of our arrival. Unlike 99.9% of Courtyards by Marriott where breakfast is included, this one charges for the buffet. All empty tables were piled with dirty dishes. When after several minutes, we found someone to clean the table, she took the plates, made one swipe with her rag leaving all the grime and crumbs. We paid for cold eggs, warm fruit and NO COFFEE. Read less

The goods and not so good

Nov 14, 2024 Arlen M Orlando, Florida

Lifetime Titanium. Clean and nice looking facility. Bed kind of comfortable. Bathroom clean. Ample parking. Pool should be heated in the winter. Very cold. Hot tub was quite warm though. Breakfast in bistro was pretty terrible. Overcooked scramble, tasteless grits, watery on but fruit was good. No tea bags in room. Asked for… Read more

Lifetime Titanium. Clean and nice looking facility. Bed kind of comfortable. Bathroom clean. Ample parking. Pool should be heated in the winter. Very cold. Hot tub was quite warm though. Breakfast in bistro was pretty terrible. Overcooked scramble, tasteless grits, watery on but fruit was good. No tea bags in room. Asked for one and was told we would have to walk across the busy road to the 7-Eleven and buy teabags. Not everyone drinks coffee And I would think that grabbing a teabag from the back that cost all of $.10 wouldn’t have been a problem. So I give it a fair. Read less

Halloween doesn't end in Orlando with this hotel. Stay here for scares and frights and a low price!

Nov 11, 2024 Paul T New York City, New York

Please use this review as my submission for a new reality show where experts come in to fix some of the worst hotels in America. I needed a hotel for one night and out of over 400 hotels i could've chosen from in Orlando, this was the absolute worse one. The odds of choosing this are rare and for that I feel lucky. I'm not disgruntled over the… Read more

Please use this review as my submission for a new reality show where experts come in to fix some of the worst hotels in America. I needed a hotel for one night and out of over 400 hotels i could've chosen from in Orlando, this was the absolute worse one. The odds of choosing this are rare and for that I feel lucky. I'm not disgruntled over the $22 parking charge or the stupid destination that worked at all of the restaurants that were closed but for the fact that on top of having a 9-5 job, I got to double as a hotel housekeeper. If you have any interest in seeing if hotel housekeeping is the job for you, come to this hotel. You'll be cleaning toilet seats and the bathroom all night long. Have your pick of cleaning up short hairs off the toilet seat or just the state of the shower. After a long night's work of cleaning your room, you'll enjoy the stained bedding that at all the various levels of poor quality linens there are. And don't try to outsmart this hotel on dirty bedding by getting a room with two beds...they both will have stains. In the room are two over priced water bottles. I tell you this because you'll probably be charged for looking at them...we were! Didn't touch them, let alone drink them but got charged for them. But what about that destination fee I paid. did that cover the waters? No. And neither does having Marriott Bon Voy status. If you want to call anybody and share feedback, thoughts or even compliment them on extending the scares of Halloween into November, good luck. The number in the Marriott App is always busy, which I can only assume is due to the fact they're getting so many calls raving about the hotel. The number from Google rings, but that's it. If you do get lucky and have the opportunity to speak to someone (truly, consider yourself lucky and buy a scratch off ticket)...don't be shocked if they tell you there's nothing they can do about living in filth and providing free labor In the end, the moral of the story is if the price of a hotel seems too good to be true for a last minute deal, it is. And if you don't listen to that...just don't prepay. Because when things go wrong, you will get nothing back. (And that applies even if you still purchase through Marriott). The only good part of this stay was Connor at check in. I promised I'd write a review, and at that time I was planning on it being a good one...but here we are. If you see this, you were great and I hope you use this portion of the review as a reference so you can get a job at a better hotel that actually deserves your talent. Read less

My experience at the Courtyard

Nov 10, 2024 Wilda T Lakeland, Florida

I stay at this hotel for convenience, near a theme park. The check-in process, they need to work on that, 2 employees and we were waiting on one side, all of a sudden more people walked in and stand in the other area, the group that was previously waiting were not taking into consideration. Hotel lobby nice, the room was cozy, bathroom clean,… Read more

I stay at this hotel for convenience, near a theme park. The check-in process, they need to work on that, 2 employees and we were waiting on one side, all of a sudden more people walked in and stand in the other area, the group that was previously waiting were not taking into consideration. Hotel lobby nice, the room was cozy, bathroom clean, pillows might need a better firmer one at least, out the 3, too flat. Coffee option in the room, not so great, and they do not offer tea. The breakfast buffet, an ok selection, not the best, by the time you bring your plate to your table, that first bite is cold. Very greasy bacon. I didn't bother trying the coffee. The scrambled eggs too watery, is that a quality issue here? During check-in they give you a $5 voucher but you cannot use the day after for breakfast, only that night?? But location, comfy beds, A plus. Read less

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