Rixos Premium Saadiyat Island

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288 rooms, suites and villas. All with air-conditioning, balcony (subject to availability), flat-screen TV, WiFi access, marble floors, mini-bar (stocked with a selection of soft drinks and beer per day). Deluxe Rooms Garden View with oversized bay windows and 1 king-size bed, sleeping maximum 2 adults and 1 child.

Ultra All Inclusive: includes the below services.

- Turquoise restaurant (breakfast, lunch, dinner)

- Farasha Bar & Lounge

- People Restaurant

- L'Olivio (reservations required)

- Mermaid (reservations required)

- Orient (reservations required)

- Aja (additional charges apply to the teppanyaki show, reservations required)

- Highlights pool bar, Aqua Bar, Vitamin Bar, Ame Beach Bar, Savanna Sol, Arela Terrace & Bar (open seasonally)

- Shisha Lounge (cigars, shisha service and selected alcohol beverages are at an extra charge)

The above restaurants and bars serve a selection of alcoholic beverages (pouring brand of vodka, tequila, rum, whisky, gin, selection of beer and house wine) and non-alcoholic beverages (tea/coffee, juices, soda, diet soda, water).

Please note: à la carte restaurants operate on a rotation basis, not all outlets are available on the same day. Minimum length of stay of 3 nights is required for a la carte usage. Arrival date dining is at Turquoise restaurant. For stays of 4 nights and above, guests are eligible for a maximum of 3 à la carte dinners. All bookings of the a la carte restaurants are subject to availability and the use of a la carte during above mentioned stay periods is not guaranteed.

Deluxe Rooms Sea View with 1 king-size bed, sleeping maximum 2 adults, 1 child and 1 infant.

Premium Pool Access Rooms are located on the edge of the hotels pool, with 1 king-size bed, sleeping maximum 2 adults, 1 child and 1 infant.

One Bedroom Suites with either garden, or sea views, have 1 king-size bed in the bedroom and living room with 1 sofa bed (180cm X 150cm), sleeping maximum 3 adults, 1 child and 1 infant.

One Bedroom Suites Pool Access with 1 king-size bed in the bedroom, living room with 1 sofa bed (180cm X 150cm) and a balcony with direct access to the swimming pool, sleeping maximum 3 adults, 1 child and 1 infant. Two Bedroom Suite Pool Access are also available, maximum 5 adults, 1 child and 1 infant.

Two Bedroom Family Rooms with garden views, sea views or pool access, with 2 king-size beds or 1 king-size and 1 twin bed, sleeping maximum 4 adults, 1 child and 1 infant.

Two Bedroom Suites sleeping maximum 5 adults, 1 child and 1 infant.

Club Prive by Saadiyat Island (3 bedrooms, sleeping maximum 6 adults, 1 child and 1 infant), Villa Prive (4 bedrooms, sleeping maximum 8 adults, 1 child and 1 infant) and the Presidential Suite (2 bedrooms, sleeping maximum 4 adults, 1 child and 1 infant) are also available.

Extremely Disappointing Experience – Zero Customer Service and Absurd Policies

Dec 15, 2024 Nargiz G

We had friends visiting from London who were staying at the hotel, and I came with my two daughters to meet them for a couple of hours. Arriving at 2:30 PM, we simply wanted to have lunch together but were told the main restaurant by the pool wasn’t accessible to external guests. Instead, we were offered AED 1099 per person for a full-day pass, despite only planning to stay for two hours. Our requests for flexibility—given our friends had three rooms booked—and our willingness to pay for lunch and reduced fees for the children were dismissed. The staff were inflexible, dismissive, and borderline rude. Eventually, they came back with an absurd offer: AED 1500 for my daughters to use the pool for one hour. Having traveled two hours to see their friends, I had no choice but to accept. However, I was then charged AED 1640 because they claimed they couldn’t process the reduced payment. Adding to this, my husband and his 85yr grandma, who came to pick us up, were told they could only have tea in the lobby if they spent AED 500 per person! Frustrated, we left and went to the Park Hyatt next door, where we were warmly welcomed and enjoyed a lovely lunch and tea without unnecessary drama. As a long-time loyal Rixos customer, who stayed at Rixos in multiple locations for years, I was shocked by this experience. The lack of respect and basic hospitality was appalling. This has ensured I will never return to a Rixos property again. Rixos, it’s time to seriously review your policies. They are not only unfit for purpose but also alienating loyal customers. You’ve lost me as a client forever. Read less

Amazing

Dec 15, 2024 steve h Cannock, United Kingdom

Just returned from an 8 night stay at Rixos , had a amazing time, staff were all very friendly and a special mention to Dona who delt with our request professionally .The food in the a la cart restaurants was excellent, would highly recommend this hotel

Had a great time

Dec 13, 2024 vacationgirl001 Hertfordshire

We really did have a great time at the hotel. From check in to leaving. The reception staff were really very helpful and explained everything to us. We arrived early and our room was not ready but this was not a problem we just enjoyed our time until the room was available. We had booked 12 nights in a sea view room and it was great - we were on the 5th floor so had a fab view. The room was very well maintained and it was fun to get back each day to see my next towel animal. Our room attendant was amazing and the room was very well kept. As we were there for 12 nights we were allowed to use the a la carte restaurant 6 times and had no problem booking any of them - the booking staff were excellent. All the restaurants were so good and it was fun in the Greek restaurant when they did the plate smashing - all the children in the restaurant had a great time. The buffet was also good - there was always something good to eat. We also ate at the Peoples restaurant at lunchtime and that was really nice and a good choice. We really liked the idea of whatever restaurant you ate in there was some one singing - it was a nice touch. The bar outside in the evening where the main entertainment could get busy but you could usually get a seat. The only one thing I would say is the entertainment did not start until 2115 and it might have been nice to start a bit earlier so around 2030. There were a lot of children in the hotel when we were there but they were mostly well behaved and just enjoying themselves. The pool area was really good and they chap looking after the towels and beds could not have been more helpful as were the waiting staff who wizzed around on roller blades. The beach was equally well maintained and its great to get a drink so quickly from the staff as soon as you pressed the button there was someone there We had a fab relaxing 12 nights and would like to say a big thank you to all the staff for making our stay so enjoyable. Read less

Fabulous trip at a perfect hotel

Dec 13, 2024 mrsjsp

A mini break away from UK winter A fabulous hotel Excellent staff Rooms very comfortable Lovely pool Gym well equipped Restaurants offered a great selection of fresh food Evening entertainment was an added bonus Would thoroughly and wholeheartedly recommend to anyone taking a break in UAE

Great !!!

Dec 12, 2024 Fjolla H

Usually you need to reserve but even without reservation they were so kind to accept me tonight. Very delicious food and very friendly staff , highly recommended, thank you! Looking forward to seeing you soon again! Merry Xmas & happy new year!

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