Hilton Los Angeles Universal City

Hollywood, Los Angeles

Virgin rating

Corner King Room
Atrium Lounge
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
Atrium Lounge
Standard 2 Double Room
Standard King Room
Standard Bathroom
Cafe Sierra
Pool
Fitness Centre
Standard King Room
Reception
A video preview image
Corner King Room
Atrium Lounge
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
Atrium Lounge
Standard 2 Double Room
Standard King Room
Standard Bathroom
Cafe Sierra
Pool
Fitness Centre
Standard King Room
Reception

The hotel

A Hollywood hangout with noteworthy neighbours, this LA bolthole’s just a block from the theme park heaven of Universal Studios, and just a subway trip from the star-studded sidewalk of Hollywood Boulevard. That hasn’t stopped Hilton Los Angeles Universal City coming up with a few extra treats of its own though – our favourite being FIVE on the Hill, where you can enjoy signature dishes and freshly-curated cocktails with Hollywood Hills in the background. Most make a beeline straight for Universal Studios – and, despite it being just around the corner, there’s a complimentary shuttle to save you walking (great for hot days!). And, while you’re there, you can also take in a movie, grab cocktails or craft beers, hit big-name shops, and dine at celeb-chef eateries in the neon lustre of Universal CityWalk.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free transport to theme parks
  • Hot tub
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

In the entertainment district, one block from the entrance to Universal Studios Hollywood. Close to the red line Metro station. Transfer time from Los Angeles International: approx 30 minutes.

Hotel information

All rooms feature air-conditioning, 32-inch TV with premium cable channels, mini-fridge, coffee maker, safe, hairdryer, WiFi access*, iron and ironing board, bathroom amenities.

Standard Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Corner Rooms have 1 king-size bed and a sofa bed, sleeping maximum 4 people. 

Universal View Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 4 people. 

Universal View Corner Rooms have 1 king-size bed and a sofa bed, sleeping maximum 4 people.

One Bedroom Suites have a separate living room with sofa bedc, refreshment area with mini fridge and microwave, master bedroom with separate shower and soaking tub, and bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Universal View One Bedroom Suites are the save as above, with views of Universal Studios Hollywood.

Executive Rooms are located on a higher floor with premium amenities including bath robes and slippers, and also include complimentary continental breakfast.

Complimentary shuttle service to Universal Studios Hollywood. Self-parking $45 per night, Valet parking $55 per night (payable locally, fee subject to change). 

Coffee Corner (serving hot and cold drinks and grab and go snacks, open Mon - Fri mornings). Cafe Sierra (serving buffet breakfast daily, seafood and prime rib buffet on Saturday evenings, and champagne brunch on Sunday's). FIVE on the Hill (outdoor dining with views of Hollywood Hills, open for dinner and drinks Sun - Fri, and during the day in Saturday). Atrium Lounge (lobby lounge serving beverages and snacks, with live piano music in evening). Pool Bar & Grill (serving food and drinks during the day).

Outdoor swimming pool and whirlpool. Poolside cabanas*. Fitness centre. 

WiFi access*. Concierge. Room service*. 

This hotel has a resort fee of $19 plus tax, per room per night, payable locally. Subject to change.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3149)
  • Very good (1788)
  • Average (780)
  • Poor (292)
  • Terrible (245)
Image of the Tripadvisor rating BAD EXPERIENCE, BAD CUSTOMER SERVICE

Jan 18, 2025 Matan B

Overall really bad experience, when we checked in we wanted to know where we can get tickets to the universal studio, they were so hyped to send me to this guy Danny cause there is no sales tax at the hotel for the tickets but what they forgot to mention at the purchase is the tickets are non refundable with them and when we needed to cancel they… Read more
Overall really bad experience, when we checked in we wanted to know where we can get tickets to the universal studio, they were so hyped to send me to this guy Danny cause there is no sales tax at the hotel for the tickets but what they forgot to mention at the purchase is the tickets are non refundable with them and when we needed to cancel they can’t do anything for us. Just to be clear after we purchase the tickets, Danny told us that if we need to change or cancel just go the park it self and they will help us, which was a lie since we called them and they can’t do nothing cause the hotel is a third party for that. When I called to the hotel, as an Hilton honours member to sort it out, the operator telling me ok I will pass you to the manager but she lied again and passed me to this Danny that “helped” us with the tickets. Then Danny passed me to the manager on duty(hopefully) named Jerome, also didn’t bother to take any responsibility just mentioning they can’t refund the money and act like he don’t care about anything I have to say, it’s not the first time I stay in this hotel but now it will definitely be the last time after this behaviour. DON’T BUY TICKETS FROM THEM JUST GO TO THE WEBSITE WILL BE EASIER TO COMMUNICATE OR MAKE CHANGES Read less
Image of the Tripadvisor rating Family trip to the Universal Hilton

Jan 16, 2025 Explorer21607861675

Had a wonderful stay (as always) at the Universal Hilton! The customer service is outstanding and enjoyed the continental breakfast and Buffett. The view of Universal Studios is stunning and it’s walking distance to the park and the City Walk.
Image of the Tripadvisor rating Excellent as Always

Jan 16, 2025 Cheryl K

The front desk staff was extremely helpful when our room key wasn’t working. The housekeeping staff did an excellent job on a daily basis (we were there for 11 days), and when our daughter needed extra blankets, they didn’t hesitate to bring more to the room. Being able to request a microwave is a perk that most hotels don’t have anymore. The… Read more
The front desk staff was extremely helpful when our room key wasn’t working. The housekeeping staff did an excellent job on a daily basis (we were there for 11 days), and when our daughter needed extra blankets, they didn’t hesitate to bring more to the room. Being able to request a microwave is a perk that most hotels don’t have anymore. The views of Universal Studios and City Walk from our room was a bonus. Read less
Image of the Tripadvisor rating Our Experience With the Hilton

Jan 15, 2025 Sightseer53128200460

My wife and I live in Los Angeles in the Hollywood Hills across the 101 freeway from Universal Studios and the Hilton. Due to the fires in L. A. Specifically the “Sunset Fire” we received an order to evacuate. The Hilton was a lifesaver for us. We had lost power at our house at 4:00 a.m. that morning so we were unaware of the extent of the damage… Read more
My wife and I live in Los Angeles in the Hollywood Hills across the 101 freeway from Universal Studios and the Hilton. Due to the fires in L. A. Specifically the “Sunset Fire” we received an order to evacuate. The Hilton was a lifesaver for us. We had lost power at our house at 4:00 a.m. that morning so we were unaware of the extent of the damage until we turned on the TV news when we checked into the Hotel. Our home is fine and so are we. Thank you Hilton for your hospitality, our beautiful room and your excellent staff. Read less
Image of the Tripadvisor rating Perfect hotel! Family friendly!

Jan 14, 2025 N6227IQkimm

Great hotel! Steps from universal studios park! Great team! Bellman Art is top notch! We were here during the LA fires. Everyone was so nice. Room service was great as well. Front desk staff is also so friendly and courteous. They also have a laundry room which was so convenient.