Hotel Zephyr

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355 rooms. All with air-conditioning, 48" Samsung Smart TV, Multimedia streaming to TV, telephone, tea/coffee-making facilities, mini-fridge, safe, complimentary WiFi, hairdryer, iron and board. Standard Rooms offer 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

A hidden gem in San Francisco!

Jan 19, 2025 Guilhem D Basel, Switzerland

I was in SF on business and was recommended to book a hotel near Fishermen Wharf as hotels prices are more competitive in this area than in the city center, especially when there is a conference going on. Found Zephyr hotel by chance, and was happily surprised with the athmosphere, super nice staff, great patio, the mix of guests (families and business people). Things I absolutely liked: the decoration, unbeatable location, the patio with fire places going on in the evening, the games room(s), the set up of the bedroom, and of course the more than competitive prices. Things which could be improved: The bathroom (a little old), the lack of bar or coffee service (would make a huge difference to the hotel) and the gym which is rather under equipped. I was there for 5 nights and nearly felt on holidays, despite being on a business trip. Read less

Great stay in sf

Jan 18, 2025 Bryan M

Was a great stay. The room, lobby, and staff were all nice. Was able to work both in the lobby and in the room at the desk. Walkable to downtown, north beach, Russian hill, fisherman’s wharf, and to the marina. The walk along the water is beautiful. Easy mobile check and can even text the staff if you need anything

Bad customer service.

Jan 18, 2025 Not on your N

Non existent customer service. They charge a per night hold on your credit card of 75USD yet they have nothing in the hotel you could charge to your room (no room service, restaurant or anything like that you can tick up to your room). Paid in full for the room via booking.com yet the hotel charged our credit card for some apparent taxes that “booking.com mustn’t have calculated properly”. When bought this up that it was something they needed to take up with booking.com they weren’t interested and said that was for us to sort. They have security (at night two people) there every day yet every time we saw that security they were on their phones watching something on Netflix or whatever platform. Not once did the security raise their glance to check each time there was movement or noise or anything really. The hotel also charge a $30USD daily fee for ‘use of services’ like their courtyard, games room and wifi. Things that most hotels include as part of the facilities available. No mention of this on booking.com or when checked in. Discovered it when asked for print out of bill. Bill was littered with so many taxes that it was difficult to work out what booking.com had apparently undercharged for re tax. Before, during and after the stay constantly got emails asking to verify payment method ‘and click on this link to do so’… do not click on the link. No amount of emailing the hotel got a response about that. Whilst it’s a great location, would not recommend, based on the above. Read less

Great proximity to Fisherman's Wharf

Jan 12, 2025 Sharon D Cairns, Queensland, Australia

- A very modern hotel with games/fun galore - Based on a nautical theme - the rooms are very beachy - Rooms all have a dart board - the Common areas downstairs are fun "round chairs"; table tennis; Connect Four, Pool tables etc - Close proximity to Fisherman's Wharf and the Eye - convenience store just around the corner - They have laundry service - but is very expensive - use a laundromat - 3 blocks away - Valet is fantastic and will organise anything you need - Front desk staff are amazing - Free tea and coffee at front desk - Free water given on check in - Outside they have a food Caravan; and several fire pits with plenty of seating Read less

A good place to stay for vacation

Jan 4, 2025 878fenl Houston, Texas

We stayed there in a King Bedroom on the third floor, facing the Pacific Ocean for our recent vacation around Thanksgiving time. Through the floor-to-cieling windows, we had a good view of Golden Gate Bridge and the ferris wheel near Fisherman's wharf. The location was also excellent with proximity to the cable car station, was also not far from Chinatown. I felt that our room was actually bigger than the pictures on their website had made it seem. The room was clean with a comfortable bed, quality furniture, and various lighting options. The desk provided was roomy and serves as an adequate office space in a pinch. Our only complaint was that the location in the hotel was not accessible to the paid parking and was not easy to reach. This made loading and unloading baggage difficult. For the all of this, we were charged the $246.75 room fee listed on the website, plus $64 for parking, $30 for Amenities, and various taxes. In total, we paid 797.38 for two nights, which came up to around $400 per night, over 60% more than the nominally advertised price. Read less

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