Hotel Zetta

So Ma District, San Francisco

Virgin rating

The hotel

Although it’s ultra cool, the Hotel Zetta doesn’t take itself too seriously, giving it a very welcoming edge. What it does take seriously is your comfort. Rooms are modern — stretch out and enjoy the plush pillow top beds, plus amenities like Amazon Alexa and smart TVs. With technology a priority, this is one place you’ll stay connected. There's complimentary WiFi and a lobby with a game wall. Second-floor playroom with sofas, TVs, video games and a red phone booth. Alternatively, retire to the S&R Lounge (short for ‘Salvage & Rescue’). Decked out like a Manhattan lobby, downstairs are dozens of tables, Serving some of the finest cocktails in the city, opt for a hand-crafted drink, and soak up the vibe.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In San Francisco’s famously tech-savvy SoMa district and within walking distance of Union Square. The historic cable-car turnaround (for Fisherman’s Wharf) is 1 block away. Transfer time from San Francisco Airport: 20 minutes.

Hotel information

116 rooms and suites. All with air-conditioning, satellite TV, telephone, WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Superior Rooms with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Cavalier (British-inspired classics for breakfast, lunch, and dinner). The S&R Lounge (cocktails and light meals). 24-hour fitness centre. Interactive lobby and social hub. The Playroom with pool table, shuffleboard, Plinko game wall and games consoles. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $62 per night (payable locally, subject to change).

This hotel has a ​daily Resort Fee of $29 per room per night (subject to applicable taxes) will be payable at check out (payable locally, subject to change).

Resort fee includes: - In-room Illy coffee and tea (2 per day) – In-room bottled water (2 per day) – WiFi – In-room connectivity for unlimited number of devices – 24-hour fitness centre access – Electric Story Bikes (subject to availability) – $10 F&B Credit – Daily morning coffee and pastries – Picnic backpack (with biodegradable plates and utensils) –Sun tent – Oculus Go VR Headsets – Local phone calls (up to 60 minutes) – Welcome drink upon arrival. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Please note: this is a 100% non-smoking hotel.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (1114)
  • Very good (412)
  • Average (169)
  • Poor (69)
  • Terrible (67)
Image of the Tripadvisor rating Great boutique stay

Jan 18, 2025 Chris F

Highly recommend this property - I stayed for 4 nights with a small group from Australia here to watch NBA games. Clean, comfortable rooms, easy walk to Union Square shops and restaurants, games room was an added bonus for the kids and us big kids. Service was faultless - LA Lawrence at the main reception was an absolute pleasure to deal with,… Read more
Highly recommend this property - I stayed for 4 nights with a small group from Australia here to watch NBA games. Clean, comfortable rooms, easy walk to Union Square shops and restaurants, games room was an added bonus for the kids and us big kids. Service was faultless - LA Lawrence at the main reception was an absolute pleasure to deal with, so friendly and nothing was too much trouble at all - will definitely be back! Read less
Image of the Tripadvisor rating Perfect hotel to explore the city

Jan 18, 2025 Brett R

Clean, friendly, helpful..everything you need from a hotel. Games area a cool touch! Pool, shuffleboard and pinballs! Good central location with easy access for walking and public transport. Happy to recommend as a spot to stay when visiting San Fran
Image of the Tripadvisor rating A Budget Traveler's Dream

Jan 18, 2025 Rhea Mae I

I was pleasantly surprised by how clean and well-kept everything was, especially given how affordable it is. Common areas were pretty nice as well as the play room. The location of this hotel was convenient, making it easy to get around. The staff were incredibly friendly and made my stay comfortable, always greeting me with a smile and sharing… Read more
I was pleasantly surprised by how clean and well-kept everything was, especially given how affordable it is. Common areas were pretty nice as well as the play room. The location of this hotel was convenient, making it easy to get around. The staff were incredibly friendly and made my stay comfortable, always greeting me with a smile and sharing local tips. Thank you also to Lawrence for waiving several one time fees for courtesy, I really appreciate it! For budget travelers like me, this place is definitely worth checking out. Read less
Image of the Tripadvisor rating Good stay in SF

Jan 18, 2025 Genalyn E

Service was really great! Rates were affordable but the feel and ambiance was great for the price! Chic hotel with trendy design, rooms were spotless, common areas are also children friendly. Thank you also to Lalawrence for the friendly advice and tips for leisure and dining areas within the city on top of adjusting total fees as courtesy.… Read more
Service was really great! Rates were affordable but the feel and ambiance was great for the price! Chic hotel with trendy design, rooms were spotless, common areas are also children friendly. Thank you also to Lalawrence for the friendly advice and tips for leisure and dining areas within the city on top of adjusting total fees as courtesy. Definitely recommend and don't hesitate to rely on the team even for personal concerns. Read less
Image of the Tripadvisor rating Good choice for business trip

Jan 17, 2025 Yvaine P

I had a wonderful experience at Hotel Zetta in San Francisco! The front desk staff, especially La Lawrence, was incredibly helpful and friendly. She graciously waived the early check-in fee, allowing me to check in three hours earlier, which was a huge convenience. The room was cozy and comfortable, making it a perfect choice for my stay. Highly… Read more
I had a wonderful experience at Hotel Zetta in San Francisco! The front desk staff, especially La Lawrence, was incredibly helpful and friendly. She graciously waived the early check-in fee, allowing me to check in three hours earlier, which was a huge convenience. The room was cozy and comfortable, making it a perfect choice for my stay. Highly recommend! Read less