At one of the best addresses in San Francisco you’ll have Union Square’s boutiques, big-brand shops, and dining and nightlife almost on the doorstep. The Hilton is a big hotel with great service and a sociable buzz in the lobby bar and coffee shop. The views are pretty spectacular here too — head up to the 16th floor for some chill out time at the pool deck or go even higher up, all the way to the 46th floor Cityscape lounge.
Amenities
Bar
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Close to City Centre
Where is it
In San Francisco’s Theater District, this hotel is just 2 blocks from Union Square, Westfield San Francisco Centre and the famous cable cars. Transfer time from San Francisco International Airport: 30 minutes.
Hotel information
All rooms offer air-conditioning, 37” HDTV with cable channels and on-demand films, alarm radio, WiFi*, telephone, tea/coffee-making facilities, mini-fridge, safe, hairdryer, bathroom amenities, and iron and ironing board.
Standard Rooms have either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults.
Deluxe Rooms are larger and have either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults.
Pool View Terrace Rooms feature a walk-out terrace overlooking the pool, with 1 king-size bed, sleeping maximum 2 people.
Skyline View Rooms are located on floors 20-44, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Balcony Skyline View rooms are located on higher floors with a private balcony facing downtown San Francisco, and 1 king-size bed, sleeping maximum 2 people.
Junior Suites feature an additional seating area with a sleeper sofa, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 5 people.
Skyline View Junior Suites are located on higher floors offering unobstructed city views, featuring a seating area with sleeper sofa, and 1 king-size bed, sleeping maximum 3 people.
One Bedroom Suites feature a separate living room, and bedroom with king-size bed, sleeping maximum 3 people.
Poached (breakfast buffet). Cityscape Sky Bar (located on 46th floor with 360 degree views, serving drinks and small plates). The Poppy Lobby Bar. Herb N' Kitchen (on-the-go market, open 24-hours).
16th floor outdoor pool and whirlpool. Fitness centre.
WiFi access (included in resort fee). Concierge. Self-parking $74.10 plus tax per night (payable locally, fee subject to change).
This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: - Premium guest internet access - daily $35 food and beverage credit for use in all hotel outlets - 2-hour e-bike rental for up to 2 guests. Resort fee inclusions are subject to change and availability. Please see hotel check-in for current inclusions available to you upon arrival.
*Denotes local charge.
Based on 4870 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1392)
Very good (1651)
Average (1086)
Poor (460)
Terrible (282)
Little value for money - stricker are not guilty :)
Dec 12, 2024Giovanni GTurin, Italy
I have visited this hotel regularly for more than 30 years and prices have increased, the quality has not. My room had a small window facing a corner wall 3 feet away, one of the lamps was out of order and in general I did not feel this was worth 350$ per night. On the sunny side the shower was ok and the personnel helpful. Noise from the…
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I have visited this hotel regularly for more than 30 years and prices have increased, the quality has not. My room had a small window facing a corner wall 3 feet away, one of the lamps was out of order and in general I did not feel this was worth 350$ per night. On the sunny side the shower was ok and the personnel helpful. Noise from the strickers.... well I had been prevented, little harm to me and good luck to them. Unreasonably priced breakfast but happily I got it for free thanks to a voucher I was given when arriving, it was a cheap and good buffet breackfast after all..
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Enjoyed downtown San Francisco at the Hilton Union Square...
Dec 3, 2024FAST_CommandLimerick Junction, Ireland
Great property in great location. Checked in there after a disaster at another property across the road. Central location to explore the heart of San Francisco. Staff very helpful, special mention to Javier from Barcelona on the Concierge Desk whose knowledge of the area and best places to eat was spot on !!
Disappointing.
Dec 2, 2024grloustalotSanta Barbara, California
We have stayed at the Hilton Union Square numerous times but this was probably our last. There is an extended labor strike with union members picketing at the entrance. They are making a loud and uncomfortable scene as is their right to do.
Our disappointment is that no notice was given at the time of our booking that the entrance was a…
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We have stayed at the Hilton Union Square numerous times but this was probably our last. There is an extended labor strike with union members picketing at the entrance. They are making a loud and uncomfortable scene as is their right to do.
Our disappointment is that no notice was given at the time of our booking that the entrance was a gauntlet to get through to enter the hotel. Very uncomfortable.
. No room service available during our three day stay. Again , this should have been divulged ahead of time.
Shame on Hilton management for treating return customers this way.
We will be looking for a new place to stay next time.
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Lovely stay
Nov 25, 2024Elizabeth FEdinburgh, United Kingdom
I love this hotel ! I visit my aunt every year from Scotland and like to stay at the Hilton Union Square as it has everything I need as a solo lady travelling. The staff are all very friendly especially Lepe on the front desk. I always ate breakfast (take away) from Herb Kitchen, freshly made latte and a croissant. You can buy anything in there,…
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I love this hotel ! I visit my aunt every year from Scotland and like to stay at the Hilton Union Square as it has everything I need as a solo lady travelling. The staff are all very friendly especially Lepe on the front desk. I always ate breakfast (take away) from Herb Kitchen, freshly made latte and a croissant. You can buy anything in there, so handy. My room had a balcony which overlooked the city, nice to wake up in the morning to that view. Because of the strike I never had housekeeping but that was fine with me as I was just there for 4 nights. When you are inside the hotel or room you don’t hear anything from the strikers so there was no impact on me, I love shopping and this hotel is 5 minutes walk from Union Square and Macy’s so returning from my aunts I shopped in Macy’s, I never felt unsafe walking back to the hotel. Thanks to everyone for a lovely stay, see you next year.
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Spoilt our stay
Nov 23, 2024shehnazpLeicester, United Kingdom
We were disappointed!!
Our immediate upon arrival, we were met with the workers on strike!
The loud banging noise outside from early hours till late night.
After reading a-lot of the reviews, i emailed the hotel, to be told it wouldn’t affect our stay. As customers we should have been informed and prepared.
Hilton management should be giving…
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We were disappointed!!
Our immediate upon arrival, we were met with the workers on strike!
The loud banging noise outside from early hours till late night.
After reading a-lot of the reviews, i emailed the hotel, to be told it wouldn’t affect our stay. As customers we should have been informed and prepared.
Hilton management should be giving the customers the courtesy of staying at another Hilton site in the Bay Area.
Overall not the best! Rooms were small and average. Bathroom was dated and TINY.
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Little value for money - stricker are not guilty :)
