Riu Plaza Chicago

Chicago, USA

Virgin rating

The hotel

Newly opened in 2024, the Riu Plaza Chicago is in the perfect location to explore the Windy City. Start your day with an American buffet breakfast in the hotel - it's included in your stay afterall! Then stroll to the corner of the street and you're already on Magnificent Mile so you can shop to your hearts content, and just a little further on is 360 Chicago for some unreal views of the city and Lake Michigan. Speaking of good views, the hotel has a rooftop bar on the 26th floor, so you can enjoy a cocktail with a glorious backdrop in the summer. And if it's a little chilly, you can cosy up in the lobby bar instead - so you're sorted all year round.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Close to City Centre

Where is it

Located in the heart of the financial district, just around the corner from the Magnificent Mile. Distance from Chicago International Airport: 17 miles.

Hotel information

390 rooms across 28 floors, all with air-conditioning, complimentary WiFi access, satellite TV, bathroom amenities, hairdryer, iron, mini fridge, safe and coffee maker.

Deluxe Rooms have either 1 king-size bed, 2 queen-size beds, or twin beds, sleeping maximum 4 people.

Deluxe Family Rooms have either 1 king-size bed or twin beds, plus a sofa bed, sleeping maximum 4 adults and 1 child.

Restaurant (offering American-style buffet breakfast). Rooftop Bar (located on the 26th floor, serving drinks and snacks - open seasonally). Grab & Go (offeting snacks, sandwiches and hot and gold drinks to take away or enjoy in the lobby bar). Lobby bar. 24-hour fitness centre. Complimentary WiFi access. 

There is a resort fee of $24 plus tax per room, per night (payable locally, fee subject to change). 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (206)
  • Very good (32)
  • Average (6)
  • Poor (3)
  • Terrible (7)
Image of the Tripadvisor rating Excellent location

Jan 19, 2025 Manchao2025 New York City, New York

I had an exceptional experience at the hotel. From the moment we arrived, the staff was incredibly friendly and attentive, making us feel welcome right away. The front desk greeted us warmly with genuine smiles. Our room was immaculate, showcasing their high standards of cleanliness. The buffet breakfast was a highlight, offering a wide variety… Read more
I had an exceptional experience at the hotel. From the moment we arrived, the staff was incredibly friendly and attentive, making us feel welcome right away. The front desk greeted us warmly with genuine smiles. Our room was immaculate, showcasing their high standards of cleanliness. The buffet breakfast was a highlight, offering a wide variety of delicious options to suit every taste. Additionally, the hotel’s location was ideal, conveniently close to numerous restaurants and shops. I would absolutely choose to stay here again. It was truly an unforgettable experience! Read less
Image of the Tripadvisor rating More than expected

Jan 13, 2025 johnmH7156RC Indianapolis, Indiana

Loved this hotel from the moment we entered the lobby! Bright, uncluttered, everything seemed to have a purpose. Easy check in process with a smile, lovely room and modern bathroom. Really enjoyed the better-than expected breakfast with many choices! Loved the location right off Michigan Avenue and so close to many restaurants and sights to see.… Read more
Loved this hotel from the moment we entered the lobby! Bright, uncluttered, everything seemed to have a purpose. Easy check in process with a smile, lovely room and modern bathroom. Really enjoyed the better-than expected breakfast with many choices! Loved the location right off Michigan Avenue and so close to many restaurants and sights to see. We shall return!! Read less
Image of the Tripadvisor rating Great downtown hotel!

Jan 12, 2025 Culture23503231319

This was our first stay at this hotel and we loved it. The room was spacious, clean and had a nice view. The rooftop bar was closed during our stay. The lobby bar is expensive but we enjoyed stopping for a quick drink and snack. The breakfast buffet is amazing! We would definitely stay here again. The only thing that wasn't great was that… Read more
This was our first stay at this hotel and we loved it. The room was spacious, clean and had a nice view. The rooftop bar was closed during our stay. The lobby bar is expensive but we enjoyed stopping for a quick drink and snack. The breakfast buffet is amazing! We would definitely stay here again. The only thing that wasn't great was that there is no on-site parking. I did search the website beforehand and saw no mention. We used the valet across the street that is not affiliated with the hotel. Everything turned out fine, but I did note through my app that my car was parked overnight over a mile away. We'd stay here again and find a close garage but it would've been nice to have that info on the website when booking. Read less
Image of the Tripadvisor rating The RIU stateside

Jan 9, 2025 Megan L Atlanta, Georgia

Room service refused to clean my room, they would only clean one side of the room. They never took out the trash and the Wi-Fi does not work. Beautiful property however .
Image of the Tripadvisor rating December Stay

Jan 7, 2025 Storyteller681969

Hotel was great value for money, especially with the wonderful buffet breakfast included that had something for everyone. Wonderful location as well, right in the middle of Michigan Ave. My only downside was we booked two 2 queen bed rooms and the beds were stuck together, would’ve preferred them to be separated but other than that minor issue it… Read more
Hotel was great value for money, especially with the wonderful buffet breakfast included that had something for everyone. Wonderful location as well, right in the middle of Michigan Ave. My only downside was we booked two 2 queen bed rooms and the beds were stuck together, would’ve preferred them to be separated but other than that minor issue it was a brilliant stay and I’d highly recommend it to anyone. Read less