Rooms at the Sheraton are nestled amid 20 acres of lush gardens, and you can upgrade for stunning views of Poipu Beach on Kauai's sunny South Shore. Take in stunning natural views all over the resort, from the fitness centre overlooking the ocean to the garden terrace and the restaurants offering panoramic views of the beach. RumFire Poipu Beach allows you to enjoy amazing sunset views over dinner, whilst Lava’s on Poipu Beach is the place for early risers to experience beautiful sunrises. The ambience of the restaurants is as important as the food itself, which includes Pacific Rim and regional American — and incorporates the freshest island ingredients with global influences.
Amenities
Tennis
Kids Club
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Beachfront location
Where is it
Overlooking the ocean on the famous white sands of Poipu Beach.
Hotel information
378 rooms on 4 floors in 11 buildings with 8 lifts. All with balcony, air-conditioning, 32" flat-screen TV, WiFi*, tea/coffee-making facilities, mini-fridge, hairdryer, safe, iron and board, and bathrobes. Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Deluxe Garden View Rooms are located in the Ocean Wing with views of landscaped gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.
Deluxe Oceanfront Rooms are steps away from Poipu Beach with 2 double beds, sleeping maximum 3 adults.
Luxury Oceanfront Rooms are newly renovated, with 1 king-size bed and a queen-size sofa bed or 2 double beds, sleeping maximum 3 adults.
Deluxe Ocean Front Suites offer a bedroom, spacious living room with a sofa and armchair, a dining table and a wet bar. There's 1 king-size be, sleeping maximum 2 adults.
RumFire Poipu Beach (Hawaiian cuisine with global influences, open for dinner), Lava's on Poipu Beach (casual bar and grill, open for breakfast, lunch and dinner), Halelani Dinner (private dining under the stars), Auli'i Lu'au (beachfront show with traditional food and drink, twice weekly), and Link@Sheraton Café (coffee and pastries). Ocean courtyard with fire pits. Garden terrace. 2 swimming pools. 24-hour fitness centre. Whirlpool. Spa Bungalow (massage and skincare)*. Tennis*. Championship golf course nearby*. Children's centre (5-12 years)*. Room service*. Laundry service*. Shops. Porter service. Concierge service*. WiFi*. Complimentary self-parking. Valet parking $10 plus tax per night (payable locally, subject to change).
Resort fee $40 plus tax, per room per night, payable locally (subject to change)
Resort fee includes: daily self parking, enhanced wireless internet service in guest room, welcome gift - chocolate macadamia nut (one time only), cultural and fitness activities, weekly live entertainment, arts and crafts (see activities calendar in guest room for details), daily half hour yoga for 2 guests, sun care package: bag with sunscreen, aloe, and lip balm (one time only), daily bamboo pole fishing for two guests, daily water sports classes: beginning scuba in the pool, intro snorkeling, water aerobics for 2 guests, daily hula lesson for two guests. Resort charge inclusions are subject to change.
4 nights at all times.
*Denotes local charge.
Please note: this hotel is for adults aged 16 and over.
Based on 3000 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1095)
Very good (998)
Average (459)
Poor (258)
Terrible (190)
Beautiful grounds with a great pool and beach
Dec 11, 2024GoCanes87South Florida
The Sheraton Kauai is located in the perfect location on an amazing beach. We were lucky and saw two Hawaiian Monk Seals, sunning themselves on the beach, during our stay. The grounds are lush and beautiful and the resort is especially great at night for walking. There are multiple fire pits and a large and very clean pool, steps from the ocean.…
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The Sheraton Kauai is located in the perfect location on an amazing beach. We were lucky and saw two Hawaiian Monk Seals, sunning themselves on the beach, during our stay. The grounds are lush and beautiful and the resort is especially great at night for walking. There are multiple fire pits and a large and very clean pool, steps from the ocean. There is a second pool on the property, but we didn't visit it. Our room was large and very clean, with a nice balcony. We had a very nice dinner at Rum Fire and enjoyed the live music. Thank you to Shari for helping us with a small matter during our stay.
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Nice grounds
Dec 4, 2024Jill B
The Good - The resort amenities and grounds are lovely and well maintained. The Rum Fire restaurant is fabulous! The check in staff were friendly and efficient, though the room was not ready until exactly 4 pm; I checked at 3:52pm (different staff member, and first time I checked since we did our initial check in at 1 pm), who said "well we still…
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The Good - The resort amenities and grounds are lovely and well maintained. The Rum Fire restaurant is fabulous! The check in staff were friendly and efficient, though the room was not ready until exactly 4 pm; I checked at 3:52pm (different staff member, and first time I checked since we did our initial check in at 1 pm), who said "well we still have a few minutes!". Our studio room is across the street from the ocean (timeshare units, worse location than the hotel), but still a nice view. Lavas is just okay for breakfast, but the sunrise views from there are stunning. The gym is clean, well equipped, and well maintained. Location is close to Merrimens and The Table restaurants, and some good shops - all within a mile, and an easy walk. I love that there is a great yoga class included everyday at 9am, and the teachers are wonderful with the great location on the lawn right in front of the ocean. The concierge, Bart, was very knowledgable and helpful.
The not as good: our room had old food in the microwave. The toilet had used tissue in it. The partition in the room is dusty. The microwave gives a "service may be needed, steam sensor" continual beep warning until it's reset when the beverage heat setting is used, and the stove top takes about 1/2 hour to heat water; all were reported on our first day...and still no response upon check out at day four.
All in all, a nice stay, and we like this resort, but very disappointed in the room cleanliness and room appliances maintenance (and other than a sincere sounding apology upon reporting, nothing was offered or done about it).
Moved onto the Grand Hyatt, and what a difference!
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25th anniversary getaway
Nov 27, 2024946grego
We went for our 25th anniversary - left the kids at home. We were a bit concerned over prior reviews around strikes, service, etc. We had an excellent experience. Our room was a deluxe ocean front room and the view was spectacular. We ate at the Lava restaurant regularly for breakfast and one dinner. Service can be on 'island time' at times,…
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We went for our 25th anniversary - left the kids at home. We were a bit concerned over prior reviews around strikes, service, etc. We had an excellent experience. Our room was a deluxe ocean front room and the view was spectacular. We ate at the Lava restaurant regularly for breakfast and one dinner. Service can be on 'island time' at times, but the staff are great. The location couldn't be better and we would definitely stay again. There are a lot of families with kids at this resort, but this wasn't a concern for us.
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AWFUL!
Nov 12, 2024Doogiesmom2016New Orleans, Louisiana
Visit Hawaii yearly past 20. Longtime Marriott owners, so thought we would do 4 days here since the merge. BAD IDEA! NOT on par w/our ownership level in any way, shape or form w/Marriott quality! "Villa" was a tiny tiny "living room" w/old, uncomfortable, outdated sofabed & equally uncomfortable chair. NO table anywhere to eat! No place to…
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Visit Hawaii yearly past 20. Longtime Marriott owners, so thought we would do 4 days here since the merge. BAD IDEA! NOT on par w/our ownership level in any way, shape or form w/Marriott quality! "Villa" was a tiny tiny "living room" w/old, uncomfortable, outdated sofabed & equally uncomfortable chair. NO table anywhere to eat! No place to put groceries, either. BTW, coffee maker but NO coffee filters, necessitating a trip to market! Toaster & dishwasher didn't work. "Bathroom" was a closet-sized shower to the left of the entry door - vanity was adjacent to the kitchen, separated by a decorative wall. Positively NO PLACE to put luggage! In fact, my husband had to hang his clothes in the broom closet by the entry door. Carpet outdated & worn. Spent our 4 nights stumbling over open suitcases in the "living room." Bedroom was quiet, cool & comfy bed BUT NO PLACE to put suitcases & only tiny wardrobe - not lighted - for a few hanging things. Lanai was spacious but horribly uncomfortable chairs. View was garden & rooms other side. The pretty side of this place was across the street on the hotel side. The positives: beautiful sunsets on hotel side. Spacious parking. Working AC that keeps master BR cool & comfy, quiet. Warm & inviting staff. That's it! Have NEVER posted a review this negative, but given the experience, it's more than appropriate. $ for $, this Sheraton "timeshare villa" is severely substandard to Marriott quality. Comparatively, we spent the remaining 4 nights in Princeville at The Westin and it was superb in every way! IMO, this resort may be perfect for those wanting only beachtime across the street and eating out. Other than that, that's it! Waste of 4 nights!
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Horrible experience
Oct 28, 2024Asmithh341
Stayed here after an amazing experience at Sheraton Maui. Safe to say they are NOT consistent. Started with being told our room was reserved for someone else and forced to get another room. And only a $50 dinner comp for this? Find out that was just a lie and our room wasn’t ready… the entire stay was unpleasant. The restaurant by the pool was…
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Stayed here after an amazing experience at Sheraton Maui. Safe to say they are NOT consistent. Started with being told our room was reserved for someone else and forced to get another room. And only a $50 dinner comp for this? Find out that was just a lie and our room wasn’t ready… the entire stay was unpleasant. The restaurant by the pool was horrible service every single day with subpar overpriced food. The restaurant for dinner is only open Thursday - Sunday maybe? would never stay here again, the management offered zero help with just a “sorry” and nothing more.
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Beautiful grounds with a great pool and beach
