New York Hilton Midtown

Midtown, New York

Virgin rating

Urban Room
Urban Room Two Doubles
Urban Room 1 King
Herb N' Kitchen
Standard Bathroom
City Room Two Double
City View
City Room One King
Skyline Room Two Double
Skyline Room One King
Premier Corner Two Double
Lobby Lounge
Bridges
Fitness Centre
Corner Suite Bathroom
Fitness Centre
Family Connecting City View Room
Urban Room
Urban Room Two Doubles
Urban Room 1 King
Herb N' Kitchen
Standard Bathroom
City Room Two Double
City View
City Room One King
Skyline Room Two Double
Skyline Room One King
Premier Corner Two Double
Lobby Lounge
Bridges
Fitness Centre
Corner Suite Bathroom
Fitness Centre
Family Connecting City View Room

The hotel

When it comes to location, you can’t get more central than the New York Hilton Midtown! Comfortable, convenient, and surrounded by over a dozen subway and bus lines, guests are perfectly positioned to walk or ride to the city’s most iconic spots, and you’re bound to have a full itinerary, with sights like Times Square, Central Park, and the Rockefeller Centre just a short walk away. The hotel provides extensive 'Grab & Go' options to fuel your city days, as well as a full coffee and tea bar, lobby lounge, and seasonally-inspired American restaurant. You’ll even find a sundries store and upscale men’s salon on-site, and the Museum of Modern Art is situated just across the street. Retreat from the hustle and bustle of Midtown in a comfortable, classically designed room, or treat yourself to an upgrade for enhanced space and gorgeous city views.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant

Where is it

Midtown Manhattan, with destinations such as Central Park and Rockefeller Center just a 5-minute walk away, and Times Square and Grand Central Station a 10-minute walk away. The nearest subway station (7th Avenue) is a 4-minute walk, and the hotel is surrounded by public transport options. Transfer time from John F Kennedy International Airport: 40 minutes.

Hotel information

1,907 rooms over 47 floors. All rooms feature HDTV, hairdryer, iron and ironing board, WiFi, work desk, blackout curtains and armchair, as well as Hilton Serenity beds. Queen Bed Urban Rooms feature modern design, with 37" HDTV and 1 queen-size bed, sleeping maximum 2 adults.

Two Doubles / 1 King Urban Rooms feature modern design, with 37" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Two Doubles / 1 King City Rooms feature NYC views from large windows, additional space, in-room refrigerator and 55-inch HDTV. 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Two Doubles / 1 King Skyline Rooms feature iconic cityscape views from a higher floor, 55" HDTV and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Premier Corner Rooms feature additional space, two large windows with corner views, 55" HDTV and a large desk, sleeping maximum 4 adults.

Executive Suites are spacious and stylish, located on high floors with 50-inch HDTV, bathrobe, and access to the Executive Lounge (with complimentary continental breakfast, all-day coffee/tea service and hors d'oeuvres) with a living area, 1 sofa bed and 2 double beds, sleeping maximum 6 adults.

Presidential Corner Suites have sweeping corner views from the 40th floor, overlooking 6th avenue. There is a large dining area, small guest kitchen, and bar with ample space for entertaining, as well as a separate sitting room. This room also provides access to the Executive Lounge. The bedroom contains 1 king-size bed, sleeping maximum 4 adults.

Herb N' Kitchen (concept restaurant featuring seasonal salads, sandwiches, pizzas. Barista zone for specialty coffees to enjoy in the restaurant or on the go. Breakfast buffet daily, takeaway coffee/light fare, lunch). Lobby Lounge (offers wines, cocktails, light fare. Overlooks the lobby, perfect for people watching). Bridges Bar (sophisticated and spacious bar, offering cocktails, wines, etc).

Pet friendly (up to 75lbs)*. Fitness centre.

Free WiFi. Concierge service. Electric vehicle charging*. Business centre.

Fee of $35 (USD) per room per night, with a $50 deposit payable at check-in. 

Resort fee includes 

Premium guest internet access  

Daily $35 food and beverage credit for use in the hotel restaurant, bar and lounge  

Local, toll-free and domestic long-distance phone calls.

*Denotes local charge

Please note: one person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4868)
  • Very good (4966)
  • Average (2838)
  • Poor (1396)
  • Terrible (965)
Image of the Tripadvisor rating Location is not enough to make me want to stay here again!

Dec 11, 2024 478JoM London, United Kingdom

Although the beds are comfortable and the location is good, I would advise anybody reading this review to book elsewhere. 1) Elevators do not work… we were on the 32nd floor and had to wait 20/30 minutes or just give up and find alternative ways to get up/down… including the service lift!! 2) I have NEVER been charged for luggage store and I… Read more
Although the beds are comfortable and the location is good, I would advise anybody reading this review to book elsewhere. 1) Elevators do not work… we were on the 32nd floor and had to wait 20/30 minutes or just give up and find alternative ways to get up/down… including the service lift!! 2) I have NEVER been charged for luggage store and I have travelled alot, I complained and got a voucher, but when the voucher did not cover small rucksacks on top of our case, the luggage store guy (after telling him that I was given a voucher for free storage due to the elevators not working) asked me if I was expecting him to pay the additional $15 ?! I was shocked to say the least and went back to reception to get the number changed so all my bags were free… he then checked our bags and stormed off (shocking) 3) Staff rude! On asking concierge if I needed to book a taxi back to JFK she told me I needed to go outside, I then asked how I could tell if a taxi was free (we had not used taxis as we walked or got the subway) her response was “I don’t know, I don’t go out there??!! “ I have seen responses to other negative reviews reading “thanks for your reviews we will look into it and hope to see you again” but that is no good if you have paid a fortune to stay in a well known brand and expect a level of quality and service. Something needs to change or compensation should be offered. Read less
Image of the Tripadvisor rating Good location, elevator issues

Dec 11, 2024 SeeTheW0rld62 Sunnyvale, California

The location in Midtown is very good. I had a king room which was spacious by Midtown standards. The elevators were an issue. 1 of the 3 elevators that went to my floor wasn't in service for 4 days. Another worked 50% of the time. The wait for an elevator could take 30 minutes or more. I had to get creative to get up and down.
Image of the Tripadvisor rating Disgusting room

Dec 9, 2024 Kristeno0024 World

Very disappointed in the cleanliness of the room I received. Disgusting stains all over the chair & the headboards are peeling & getting flakes if fake leather all over the sheets. Some of the elevators to the 16th floor have not been running resulting in long waits but the cleanliness is unacceptable at best.
Image of the Tripadvisor rating terrible experience this weekend! waiting for elevators for over 25 min because others were broken! what a pain!

Dec 8, 2024 Jean T

it was horrible! elevators broken all weekend. ended up waiting minutes before getting smart and using the service elevators! employees did try to be helpful. nyfd there but nothing seemed to get fixed. long lines for everything! holes in sheets! not like it use to be. i’d find another hotel next time
Image of the Tripadvisor rating Read for an honest review

Dec 7, 2024 JosieBB Glasgow

Stayed here in Oct 2024 for 4 days. 31st floor. Room lovely, cleaned and bed made up every day, tv worked, Great views. Had breakfast 3 days, was included in room so can’t comment on prices but was good though busy, queued every day to get in. There was a series of dirty marks on the bathroom floor when we checked in. Looked like spilled black… Read more
Stayed here in Oct 2024 for 4 days. 31st floor. Room lovely, cleaned and bed made up every day, tv worked, Great views. Had breakfast 3 days, was included in room so can’t comment on prices but was good though busy, queued every day to get in. There was a series of dirty marks on the bathroom floor when we checked in. Looked like spilled black nail polish so I did assume bathroom was clean and it was a stain. However, the next day it was gone, so why wasn’t it gone before I checked in? We were charged an additional $35 a day/night but we got this back in room credits to spend in hotel. We spent it daily in the takeaway coffee/food shop which is crazily overpriced. Still don’t understand the point of it. If it was a tourist tax then why don’t all hotels charge it in the area? Just strange. Even if it is a tourist tax, it’s expensive. I’ve paid €2 in Italy for this. It’s being talked about in my hometown for £2.50 per night so $35 is excessive. We were also charged on the last day to leave our luggage, $5 per bag. You wouldn’t get that in my country, the UK, and it really does just stink of greed on the last day of your trip when you are probably only wanting to leave bags for 2-3 hours while you spend the last few hours spending/sightseeing. So yes, nice hotel, just tarnished with this greed and the $35 fee so I’d stay somewhere else next time out of principle. Read less