Sanctuary Hotel

Midtown, New York

Virgin rating

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.

Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults. 

Please note: some rooms may have restricted views of the courtyard or city. 

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.

Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars. 

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.

Complimentary WiFi access. S.T.A.R concierge service. Room service*. 

For bookings made from 10 Dec '24 onwards: There is a resort fee of $34.42 per room, per night (payable locally, fee subject to change).

Resort fee includes:- Daily American continental breakfast - All day La-Colombe Coffee & Tea Station - Upgraded complimentary Wi-Fi in rooms & common areas - Unlimited local, long distance + 1800-Calls (Excludes International Calls) - S.T.A.R Concierge Service (Service Tailored to Any Request™) -  State of the Art Fitness Centre - Haven Rooftop priority access (excluding buy-out events) - Guest Services: complimentary printout, scans, copies & package storage. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up to date information.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: Minimum check-in age is 21. 

*Denotes local charge.

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3199)
  • Very good (1345)
  • Average (362)
  • Poor (116)
  • Terrible (68)
Image of the Tripadvisor rating 10/10 perfect hotel

Dec 11, 2024 Guide20309565831 Exmouth, United Kingdom

Where do I start , absolutely stunning hotel , amazing and super friendly staff they cannot do enough for you ! Right in Times Square perfect location , silent at night , room was perfect (807) can’t Thank you enough for everything you have done for us 10/10 will be returning !
Image of the Tripadvisor rating What a gem!

Dec 10, 2024 Mary Carol T Clinton, North Carolina

This was a super quick one night stay in the city just to see the Christmas decorations. The Sanctuary was spectacular - the location, service, cleanliness - everything was wonderful. The rooms are small, but well done. The beds are amazing. If I had been able, I would have brought the mattress home in my carry on. Each and every employee we… Read more
This was a super quick one night stay in the city just to see the Christmas decorations. The Sanctuary was spectacular - the location, service, cleanliness - everything was wonderful. The rooms are small, but well done. The beds are amazing. If I had been able, I would have brought the mattress home in my carry on. Each and every employee we encountered were incredible. They went out of their way to help out in any way possible and acted like they really enjoyed doing so. Definitely one of the best staffs I have encountered in New York after 20+ trips. I would definitely recommend this hotel and location. Read less
Image of the Tripadvisor rating Great place!

Dec 9, 2024 Lee Ann C Millen, Georgia

Very clean, excellent location, very friendly staff who went the extra mile to make sure everything was perfect. They brought my husband a piece of birthday cake, to celebrate his birthday, after I mentioned that this was his birthday trip.
Image of the Tripadvisor rating Sanctuary Hotel New York

Dec 8, 2024 abbeysalmond Arbroath, United Kingdom

The Hotel was lovely ,so cosy,beds and pillows so comfy,Reception had amazing real like log fires built into the wall,Staff were so friendly ,Reception,Dining room staff ,House maids,Door staff,Porters each member of Staff couldnt do enough for us,cant remember all names,but extra shout for Jonathan,we had 2 children with us,he was so helpful… Read more
The Hotel was lovely ,so cosy,beds and pillows so comfy,Reception had amazing real like log fires built into the wall,Staff were so friendly ,Reception,Dining room staff ,House maids,Door staff,Porters each member of Staff couldnt do enough for us,cant remember all names,but extra shout for Jonathan,we had 2 children with us,he was so helpful friendly ,would def use this Hotel again,Breakfast was a plus also ,every where was spotless x Read less
Image of the Tripadvisor rating An amazing experience very family friendly

Dec 8, 2024 Ricardo B

I recently enjoyed a stay here for my birthday last month and I was genuinely taken a back by it only the wonderful accommodations I was given , a view over the city , easy access to major shopping and entertainment. The service was exceptional from the moment I walked in . The employees are very kind and very diligent when it comes to satisfying… Read more
I recently enjoyed a stay here for my birthday last month and I was genuinely taken a back by it only the wonderful accommodations I was given , a view over the city , easy access to major shopping and entertainment. The service was exceptional from the moment I walked in . The employees are very kind and very diligent when it comes to satisfying customer wants and needs . However I would like to give a commendation to Jay who was by far the kindest and most helpful to me and my family which I found to be a very good help he showed us around , and told us where the best places to shop and eat where and I couldn’t be more grateful considering I have a picky eater in my group he was beyond helpful during my stay. Read less