JW Marriott San Antonio Hill Country resort & Spa

San Antonio, Texas

Star rating

Lantana Spa pool
Double Double Room
King Room
Crooked Branch
Pool View
Crooked Branch
Cibola Moon
High Velocity
18 Oaks
Rivertop
Games room
Lantana Spa pool
Double Double Room
King Room
Crooked Branch
Pool View
Crooked Branch
Cibola Moon
High Velocity
18 Oaks
Rivertop
Games room

The hotel

Discover the perfect getaway at the JW Marriott San Antonio Hill Country Resort & Spa, nestled amidst 600 acres of oak-covered hills in the breathtaking Texas Hill Country. The resort offers a convenient location with easy access to San Antonio's top attractions, ensuring you can explore and enjoy the best of the area. Immerse yourself in fun and relaxation at the River Bluff Water Experience, a fantastic nine-acre water park that features a 1,100-foot lazy river. Whether you're looking for a tranquil float or thrilling water slides, the water park offers something for everyone to unwind and have a blast. If you're really up for exploring the area, the resort offers easy access to a host of destinations including local vineyards and the nearby Shops at La Cantera.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Games Room
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

The hotel is situated in the scenic Hill Country region of Texas, offering a tranquil and picturesque setting for you to enjoy. The resort is approximately 20 miles north of downtown San Antonio. Driving time from Austin-Bergstrom International Airport: 1 hour 15 minutes depending on traffic conditions.

Hotel information

All rooms are very spacious (449sq ft) and come with air-conditioning, 65in/165cm LCD TV,  Safe, Desk, Coffee/tea maker, Iron and ironing board, Separate bathtub and shower, Bathroom amenities, Hair dryer. 


Standard Rooms with Juliet Balcony have either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.

Signature View rooms have either a walk-out patio or a full balcony. With either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.


Poolside rooms have a walkout Lania patio. With either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.

Self-parking $29 plus tax per night, Valet parking $42 plus tax per night (payable locally, subject to change).

18 Oaks (Steakhouse, open for lunch and dinner). Cibolo Moon (casual Tex-Mex restaurant, open for all-day dining, with tequila bar). Fiamme Pizzeria (serving pizzas wth appetizers, cocktails and beers, with alfresco dining). High Velocity (sports bar and restaurant). Crooked Branch (bar serving tapas-style Asian inspired dishes alongisde drinks). Rivertop Grill (located near the resort's water park, serving range of snacks). Replenish Spa Bistro (offers healthy and nourishing options such as salads, smoothies, and light bites). Starbucks®.

River Bluff Water includes a lazy river, water slides, a whirlpool, and a children's pool. Golf*. Sports Courts*. Games Room. Fitness Centre. Spa and Wellness*.

Wi-Fi included as part of resort fee. Gift shop. Daily housekeeping. Self-service laundry*. Spa*.

Resort fee is included

* Denotes local charge

Please note: minimum check-in age is 18

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1981)
  • Very good (773)
  • Average (311)
  • Poor (177)
  • Terrible (138)
Image of the Tripadvisor rating A great place for a conference in San Antonio

Feb 28, 2025 I5566YJbrianv

The JW Marriott San Antonio is a very large and very nice place for a conference. I attended a rural healthcare leadership conference with a group of people and enjoyed the stay. The check-in process was very smooth. You can check-in on the Marriott Bonvoy app and get a key or mobile key when arriving. The staff was very pleasant at check-in and… Read more
The JW Marriott San Antonio is a very large and very nice place for a conference. I attended a rural healthcare leadership conference with a group of people and enjoyed the stay. The check-in process was very smooth. You can check-in on the Marriott Bonvoy app and get a key or mobile key when arriving. The staff was very pleasant at check-in and throughout the stay. The rooms are very nice. I have a king room with a very small balcony (Room 3133). The room looked out over a courtyard by the conference center. The bed was very comfortable. There was a small couch that had high armrests, making it a little uncomfortable for sitting. But that was minor. Housekeeping was there daily, unless I said I didn't need anything. For a hearty meal, I recommend High Velocity, which is the sports bar. We ate there two times and the food was great. The popcorn shrimp was delicious. I had the grilled chicken sandwich one night and the macaroni and cheese with brisket the second. Both times it was more than I could eat, meaning big portions of good food. We had breakfast one day at Cibolo Moon. The servers were very friendly. The food was very good. I had an omelet with brisket and the works, along with toast and potatoes. Once again the portion was big, but it was very good. All of the workers I had contact with were very friendly. Whether it was the waiting staff, people at the front desk, housekeeping, or those working in the conference center, they were all friendly and made you feel welcome. I can't comment on the pool area as I didn't get to utilized it. I walked around it and it looks like it would be a fun place to relax. In a nutshell, I give this one a thumbs up. Read less
Image of the Tripadvisor rating The best

Jan 30, 2025 RL-TX Washington DC, District of Columbia

I've been reluctant to review this hotel because it's the best, but it really is too good not to give them the credit they deserve. From the room to the pools to the delicious brunch in the restaurant, it's just perfect. Whether you're staying as a couple or a family or even on business, there's something for everyone. We LOVE going during the… Read more
I've been reluctant to review this hotel because it's the best, but it really is too good not to give them the credit they deserve. From the room to the pools to the delicious brunch in the restaurant, it's just perfect. Whether you're staying as a couple or a family or even on business, there's something for everyone. We LOVE going during the holidays. All of the fun decor and scheduled events are perfect to involve the kids - from the big slides and heated pools to roasting marshmallows around fire pits outside on the grounds. There's also an arcade room, games in the lobby, and cozy fireplaces. Of note, my sister's family had a separate reservation and the staff went above and beyond to ensure we had a room that connected. Efforts like that mean a lot. Staying here was a highlight to our stay in San Antonio and we can't wait to visit again. Read less
Image of the Tripadvisor rating Isolated sprawling resort

Jan 10, 2025 bluetigers Montreal, Canada

Isolated spacious resort with good restaurants and spacious rooms Very staffed hotel with large grounds, shops and Starbucks. Attached conference center provides ample space and very nice catering. Be aware of resort fees on top of regular room prices
Image of the Tripadvisor rating Amenities not as advertised, but beautiful grounds and excellent treatment of rewards guests

Jan 1, 2025 IndianaDrew42141 Granger, Indiana

I haven't written a review for a while, but I wish someone else had written a recent review about this property so I wanted to fill in the information gap. First the positives however, because the property does have a lot. First, as Titanium Elite members, we were treated very well. Carter worked with me to find a workable upgrade for my… Read more
I haven't written a review for a while, but I wish someone else had written a recent review about this property so I wanted to fill in the information gap. First the positives however, because the property does have a lot. First, as Titanium Elite members, we were treated very well. Carter worked with me to find a workable upgrade for my family to have a bit more space. Additionally, the free continental breakfast at Cibolo Moon for two of us was VERY good. Second, the property is very peaceful. Even though occupancy was very high, it never really seemed that busy (except for breakfast and the pool which I'll comment on later). Finally, the room and grounds were very nice and well maintained. Now to the reason I needed to make this post. The main message is that the resort is not currently as advertised. We booked this property because of the pictures and reviews of the grounds which includes the pools, waterslides and lazy river. Imagine getting all the way there and finding out that the lazy river is under construction until March and that on the hottest day we were there, only one of the four slides would be open part of the day. While I understand that renovations occur to keep the property up to date, other properties are typically very clear in advertising upon booking that construction is in progress, but not this place. Upon asking whether some of the resort fee could be waived because the amenities were not as advertised, of course the answer was no. The other problem this creates is that when occupancy is high and both the lazy river and waterslides are closed down, it brings everyone into the pool and hot tubs. Thus the pool and hot tubs were very crowded on the days we were there which was took away from the relaxation component. The other issue is what I believe to be one of staffing constraints which I know is affecting many businesses currently. The first day at the pool, there was one waitress who only focused on the rented Cabana. Everyone else had to go to the Rivertop Bar where there was only one bartender who was working SO hard, but just couldn't keep up. I ordered the 6 piece chicken tenders and a drink after waiting about 20 minutes in line to place my order. The food came out quickly but upon getting back to my family with it, found out that I only had the 4 piece kids chicken tenders, so back in the line I went for another 20 minutes to ask for an additional 2 chicken tenders. By this time, finally another person came to help at the bar, but the wait was still a good 10 minutes anytime you wanted to place an order. Relatedly, while the buffet breakfast in Cibolo Moon was incredibly good, the wait time was not. Most mornings we had to wait 10 minutes just to put our name in and then another 30-45 minutes to get seated. Finally by the end of the stay I learned to put my name in much earlier than when we planned to eat. Finally, again while the staff were working incredibly hard, some detailed were missed. Two of the four days, when we got to our table, though the table was clean, the seats were filthy and my son even sat in maple syrup that was left on the chairs. Overall, we had a beautiful spacious room and the grounds were impeccable. The staff works incredibly hard, but I just don't think they have enough people. Thus, I'd at least wait until the Lazy River is complete to stay here and plan accordingly for daytime food by maybe bringing in your own drinks so you don't spend your entire vacation in line. Read less
Image of the Tripadvisor rating Great place -- But Changes Have Made Me Sad

Dec 31, 2024 Doni C San Antonio, Texas

For the past 7 years, Cibolo Moon at JW Marriott was one of our favorite spots to dine. We would go there or go to High Velocity, or just sit outside and have a drink. But alas, everything changes I guess. This year for our annual Christmas dinner with friends and family, we had to add either $38 or $48 (depending on whether you valet) for… Read more
For the past 7 years, Cibolo Moon at JW Marriott was one of our favorite spots to dine. We would go there or go to High Velocity, or just sit outside and have a drink. But alas, everything changes I guess. This year for our annual Christmas dinner with friends and family, we had to add either $38 or $48 (depending on whether you valet) for parking. We had to have a strategy for how cars to take. Oh -- I do think they have a 20 dollar lot somewhere and you can shuttle over. Not sure about that though. Having said all that -- dinner was great as always. Service was excellent as always. The trees outside were lit up, but they didn't have the Christmas music in sync to the lights, there were no singing reindeer, no singing penguins, no smores -- all the things that just made our Christmas dinner special. All those things were gone. We went back a couple weeks later to see Ice with some family members. This time, we got pizza from the pizza place next to Cibolo Moon, and sat outside by the fireplace. The pizza was very good and once again, service was excellent. So, if you don't mind the parking fees, its a great place for dinner and drinks. I would highly recommend. I don't know now many times I'll be going back now, with the parking fees, but we'll see. Also -- my card was charged three times when I exited that night that we went to see Ice. I'll have to work on getting that corrected. One thing I find about their website, there's no easy way to contact them other than a phone call and usually I can never get through. But again -- I really don't want to be too negative. I love the place -- just wish things had stayed the way they were. Read less