Centara Grand Beach Resort & Villas Krabi

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192 rooms and villas. All with large balcony/terrace with sun lounger, air-conditioning and flatscreen TV with International satellite channels, mini-bar*, tea/coffee-making facilities, WiFi Internet access*, safe and hairdryer. Deluxe Garden View Rooms have balcony overlooking the resort’s gardens, with either 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 2 adults and 1 child.

Deluxe Ocean Facing Rooms have partial ocean views, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children.

Premium Deluxe Ocean Facing Rooms are slightly larger with a fully furnished living/dining balcony with spectacular views, and either 1 king-size bed or 2 double beds, sleeping maximum 3 adults, or 2 adults and 2 children.

Spa Deluxe Garden View Rooms have a private Jacuzzi on their balconies, with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Spa Deluxe Ocean Facing Rooms have a private Jacuzzi on their balconies and a signature king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Beachfront Villa, set right on the beach with ocean views, separate bedroom and oversized signature king-size bed, personal CD/DVD player and in-house films, sleeping maximum 3 adults or 2 adults and 1 child, (rollaway bed for third person).

1-Bed Ocean Facing Villa with pool, is slightly larger than the Beachfront Villa, and has uninterrupted views of the ocean, with a 15 sq m pool, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed for third person).

2-Bedroom Villas are set right on the beach ideal for sunset views, have a separate bedroom, living and dining room, 2 TVs, CD/DVD Player and furnished sun terrace, with an oversized king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (rollaway bed for 7th person).

Royal Villa which is very large and luxurious with a private entrance and lobby, 2 bathrooms, outdoor dining and lounging salas and direct access to a private pool, with an oversized king-size bed and 2 double beds, sleeping maximum 5 adults or 4 adults and 3 children (rollaway bed for 7th person).

All Villas include Club Room Benefits (guests in other room types may add this for a supplement):

Private check in
Access to the lounge with all-day tea/coffee service, Continental breakfast buffet, lunchtime snacks, afternoon tea, evening cocktails and canapés
Upgraded in-room amenities
Concierge service
Complimentary Internet access throughout the resort
Two pieces of laundry per room per day
Complimentary daily newspaper
10% discount at Spa Cenvaree
Preferred reservation services at restaurants and other hotel outlets/facilities

Steer clear of this hotel

Dec 15, 2024 vjames3 London, United Kingdom

We had booked to stay 4 nights but after only being at this hotel for 6 hours we had decided to look for another hotel. We had booked a deluxe premium room and on arrival was told we had a free upgrade, only to find ourselves in a room overlooking a children's pool with water slides. The main issue on this hotel is the water sewage stream that runs directly through the hotel the smell is disgusting. The noise of the water taxis on the beach is so loud you cannot relax. On checking out we were then given the choice to move rooms but when had previously asked then claimed there were none available. The room was clean but this hotel is definitely not a 5 star I would put it as a 3 and that's being generous. Read less

Really bad service…poor choice of hotel

Dec 14, 2024 507praveenn

Apart from the breath taking rooms everything is a let down. No means it is five star resort by service quality..front office responds very late or does not respond to their preferred mode of communication (centara’s own app)…they would charge you for things like calling in empty plates to room (yes they do it)..so getting charged for a cup milk for baby seems very normal now :D.. Restaurant staff is very mixed, some do offer great service and are welcoming but then there are people like Deb who seem to have no interest and are borderline rude.. Overall it is a very average experience for the amount of money you are shelling out.. Read less

Another Great Stay at the Centara Grand

Dec 14, 2024 340harishl Preston, United Kingdom

Our second stay was just as nice as the first. We love the resort and the feel of staying in a villa in the middle of a tropical paradise

Excellent Location but HORRIBLE HOTEL AND SERVICE - AVOID IF YOU CAN

Dec 13, 2024 GauravS1133

Horrible service and very dated property, they are closing the hotel for a year to upgrade but you can see that the hotel just doesn't need a facelift, it also needs a massive change in how the place is run. The staff are very unfriendly, most of them are trainees (as i was told by many of the staff themselves) who have no experience or formal training in hospitality, they have been sourced locally and are serving 6 month trainings. The breakfast is horrible and the entire breakfast service is so understaffed. None of the staff want to interact with the guest, they try to deflect any question or request you have. The only thing good about the hotel is the location, which is absolutely fabulous. I would strongly recommend people to avoid the hotel for the next 2 years till the time the renovation has completed. However even after the rennovation if the staff is not trained they will carry on runining people's holidays. Read less

Theft and lies

Dec 12, 2024 matthewdX6414XM

This is a scam hotel… My family was coming to visit and I had booked them this hotel. After having issues at the border they were not able to enter the country, and had to reschedule for later in the month. I went in that day and asked to change the date, I was advised they would email me later that day…. They did not… I went back again the next day and was advised I would had to contact my booking website… I did… the site then said they would take care of it. A week later after the booking has now been completed (which I could have used being there already instead) they told me they couldn’t contact anyone in the hotel and I was out of over 3000 dollars! Now nobody will answer any emails and they have simply pushed me out of their minds and stole my money, ruined my family reunion and has destroyed my trust in krabi hotels… Read less

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