Dreams Aventuras Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A fantastic fun-filled resort for both families and couples, Dreams Aventuras Riviera Maya provides everything you need for a memorable Mexican holiday, and then some! As well as a great location, overlooking a beautiful stretch of private beach, the resort boasts multiple speciality themed restaurants and bars, and an endless range of day and evening activities. There's also a great kids' club to keep younger guests entertained with weekly camp-out adventures!

Amenities

  • Kayaking
  • Snorkelling
  • Babysitting service
  • Kids Club
  • Families
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Night Club

Where is it

Overlooking a private beach in the resort community of Puerto Aventuras with its 9-hole golf course and eclectic collection of shops, restaurants and clubs. 15 minutes south of Playa del Carmen and 20 minutes from Tulum's Mayan ruins. Transfer time from Cancun Airport: 1 hour.

Hotel information

305 rooms and suites in 1 building of 7 floors with lifts. All rooms have air conditioning, private balcony or terrace, TV, concierge service, telephone, mini-bar refreshed daily, coffee maker, 24-hour room service*, safe, cloth steamer, shower, bathrobes and slippers and hairdryer. Deluxe Rooms with garden, pool or marina views from a private furnished terrace or balcony, have 1 king-size bed or 2 double beds.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. No restaurant reservations are required. Concierge service and pool and beach waiter service. No wristbands required.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Deluxe Ocean View Rooms are located on the 3rd-6th floors, with a private furnished balcony from which to admire the views across the stunning ocean, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Ocean Front Rooms with private, furnished balcony or terrace and 1 king-size bed or two-double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Preferred Club Premium Suite Marina View King with Hot Tub with private terrace and 1 king-size bed, sleeping maximum 2 adults and 2 children.

Preferred Club Swim Out rooms have a private furnished terrace with direct pool access. These rooms have 1 king-size bed or two-double beds with the option of a rollaway bed on request, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

Preferred Club Family Room Marina Views feature a private terrace or balcony. These rooms are larger and sleep maximum 5 adults and 1 child or 4 adults and 2 children.

Preferred Club Family Pool View Rooms are located on the 2nd-3rd floors with a private furnished balcony and 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Ocean View Rooms are located on the 3rd through 6th floors with ocean views, with 2 double beds, sleeping maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Pool View have a private furnished terrace. These rooms are larger with two double beds, and sleep maximum 3 adults and 2 children or 2 adults and 3 children.

Preferred Club Honeymoon Hot Tub Ocean View Rooms have a furnished terrace with a hot tub. Each room features 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Marina View Rooms are located on the penthouse floor (7th floor) facing the Marina, with private balcony, the rooms have 1 canopy king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. These rooms offer superior amenities including 32” cable TV, pillow menu, superior room service menu, upgraded mini-bar and access to Preferred Club Lounge.

Preferred Club Ocean View Rooms have either 1 king-size bed or 2 double beds, sleeping maximum 3 adults and 1 child or 2 adults and 2 children. This room type includes Preferred Club benefits.

Preferred Club Family Room Ocean Views have 2 double beds and sleep maximum 3 adults and 3 children or 2 adults and 4 children.

Preferred Club Family Room Ocean Front sleeping maximum 5 adults and and 3 children.

Preferred Club Master Suite Ocean View Rooms are located on the penthouse floor with spectacular views of the ocean and a private furnished terrace. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Suite Ocean View with Hot Tub Rooms are located on the penthouse floor with spectacular views of the ocean and a hot tub. There is 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child. A rollaway bed is available upon request.

Preferred Club Master Two Bedroom Suite Ocean Front is also available, sleeping maximum 6 adults.

Preferred Club benefits include:

- Personalised check-in and check-out with concierge service

- Access to private lounge

- Complimentary access to wet areas of the spa from 1-2pm every day

- Upgraded mini-bar service

- Pillow menu

- Upgraded luxury bath amenities

- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres and exquisite desserts and fine liquors served in the lounge

- Complimentary newspaper in suite daily (English and Spanish)

- Complimentary computer access in private lounge and complimentary internet access in suite

- Exclusive access to lunch and dinner at Oceana Restaurant

- Exclusive access to Preferred Club pool area.

8 dining options: World Café (International buffet; open for breakfast, and lunch), Portofino (Italian à la carte; open for dinner), El Patio (Mexican à la carte; open for dinner), Oceana (seafood à la carte, open for breakfast and lunch for Preferred Club guests only; open for dinner for everyone), Gohan (sushi à la carte; open for dinner). Coco Cafe/Gelato Factor (open 24-hours). Seaside Grill (steak dinner, à la carte) and Barefoot Grill (beachside brick oven pizza and Italian "trattoria" menu; open for lunch and dinner twice per week). 4 bars: Manatees (swim-up bar for Preferred Club guests only), Sugar Reef (poolside swim-up bar), Barracuda (beachside), Desires (Music Lounge/Sports Bar). Please note: all restaurants may not be open every night due to occupancy levels. No reservations required at à la carte restaurants.

Enjoy the 'Sip, Savour and See' dining experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Regular daily and evening entertainment. Themed nights and events. Big-screen family films on the beach. Spectacular live performances, theme nights and festive outdoor events.

2 swimming pools (the Main Pool has a designated area for young kids). 2 hot tubs. Water park annex featuring two water slides, natural saltwater pools, kids' spray park, 30-person beachside heated Jacuzzi. Dreams Spa* with beauty salon*, Jacuzzis*, steam bath*, sauna*, massages*, kids and teens special treatments (all treatments require advance reservations). Billiards. Fitness centre with fitness classes. Multi-purpose sports court. Aerobics and yoga. Volleyball, ping-pong. Water sports include: sailboats, snorkelling, kayaks, catamarans*. Bicycle centre and Exploration of Puerto Aventuras*. Dance, cooking and Spanish lessons. Board games. Explorer's Club for kids, (supervised activities for 3-12 years). Outdoor lounge area and Core Zone teens' club (age 13-17 years). Pool and beach waiter service.

Babysitting service*. Convenience shop*. Dry-cleaning/laundry service*. Medical facility*. Business services*. Computers are available for guest use*. Complimentary WiFi access throughout.

* Denotes local charge.

Please note: child ages at this property are up to and including 12 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2269)
  • Very good (360)
  • Average (170)
  • Poor (88)
  • Terrible (119)
Image of the Tripadvisor rating Not a Preferred Club Experience, worst Dreams property I’ve been to

Dec 17, 2024 Stephanie R

Kids club - not like the photos or how the itinerary would make it seem. Small, dark, cold, damp room at back corner of resort. “Water park” was freezing dirty, tiny and in the shade all day. All they ever did was watch movies or play video games. Booked it because it did dinner time care but they closed early every day. Not open until 9:30 like… Read more
Kids club - not like the photos or how the itinerary would make it seem. Small, dark, cold, damp room at back corner of resort. “Water park” was freezing dirty, tiny and in the shade all day. All they ever did was watch movies or play video games. Booked it because it did dinner time care but they closed early every day. Not open until 9:30 like it says. Preferred Club Experience - didn’t get a double club room assuming due to all the weddings. Gave me a normal room on a “club floor” argued when I told them why it wasn’t club. On second last day at 6pm finally got a club double and the “premium” amenities were slightly different such as nespresso vs instant coffee but pods weren’t even there only got them on last morning, pillows were still one tiny pillow per person felt like little balls finally got down and still only one tiny pillow each and cases were stained. All other “club amenities” were hardly different and for example the lounge was having construction and has 4 tables in the back corner of 7th floor. Dining - food was meh, breakfast buffet was best meal of the day. No ambiance and Asian was closed and held in buffet where food make many groups sick. Italian patio was closed because the overhang was crumbling. “Club” restaurant lunch was good but dinner was meh and no views. Worst Dreams I’ve ever been to. Elevators didn’t work everyone complained and so hot, gym had no ac or cold water. Overall not worth money especially not club I paid for. Still waiting on manager to figure something out for club room I got on last 1.5 days. Tried to trick me but I’m in the industry and have done site inspections of many Dreams and usually it is clear what the upgrades are. Read less
Image of the Tripadvisor rating A Great Place to go with or without your children

Dec 17, 2024 YankeeJef

My wife and I took a last minute vacation and we chose this lovely hotel. The greeting from the staff made me feel that everyone was there to see that my wife and I had a fabulous stay. The restaurants were all excellent in every way, service, food quality and ambience. The hotel caters to children with special areas and all day activities for… Read more
My wife and I took a last minute vacation and we chose this lovely hotel. The greeting from the staff made me feel that everyone was there to see that my wife and I had a fabulous stay. The restaurants were all excellent in every way, service, food quality and ambience. The hotel caters to children with special areas and all day activities for them. I look forward to bringing my family with us next time. Read less
Image of the Tripadvisor rating Stay December 2024

Dec 17, 2024 N Y

The hotel is very nice and clean, the service is amazing. The staff was extremely helpful, friendly and respectful. Big thanks to Armando and Antonio at check in desk. The food and service at restaurants were amazing big thanks to staff at seaside grill the capital was extremely nice and helpful as well as Antonio, and oceana Leonel and Yuri the… Read more
The hotel is very nice and clean, the service is amazing. The staff was extremely helpful, friendly and respectful. Big thanks to Armando and Antonio at check in desk. The food and service at restaurants were amazing big thanks to staff at seaside grill the capital was extremely nice and helpful as well as Antonio, and oceana Leonel and Yuri the chef. All were amazing apologies for not remembering all their names. Read less
Image of the Tripadvisor rating Best family trip

Dec 16, 2024 336_milief Plessisville, Canada

Had some of the best sleep, such a comfortable bed. The staff is very attentive to our needs, even the ones we didn’t know we had. Premium was worth it for the à la carte breakfast and lunch. The premium pool was also much quieter. Can’t say that I actually saw a difference between the drinks with premium liquor. As a family with young children it… Read more
Had some of the best sleep, such a comfortable bed. The staff is very attentive to our needs, even the ones we didn’t know we had. Premium was worth it for the à la carte breakfast and lunch. The premium pool was also much quieter. Can’t say that I actually saw a difference between the drinks with premium liquor. As a family with young children it was nice to have poolside service of both food and drinks. We also very much enjoyed our swim-out during our kids’ naps. 100% recommend. Read less
Image of the Tripadvisor rating Dreams Adventures Spa

Dec 16, 2024 lesliebP9474ZH

Guadalupe was amazing for my deep tissue massage and facial. The whole experience was seamless from beginning to end. Everyone was so polite and helpful. The facilities were magnificent. I plan on making another appointment for more services before I leave. Please go visit Guadalupe for your service!