Looking to create your own memorable moments in Mexico... well we're sure the Essence at The Fives Beach deserves a spot in your Wishlist! Sitting on a picture-perfect beach in Playa del Carmen the stunning Essence at The Fives Beach delivers all your holiday desires. Starting with their generous all-inclusive plan that offers global cuisine and impressive cocktail lists in 10 trendy restaurants and bars, that's enough to keep any foodie happy! Plus, you have a choice of inviting pools, beach club, dreamy spa and a kid's club playhouse, where little ones will be entertained for hours thanks to the energetic activity programme. Phew! There's a great selection of rooms to choose from too, including an Epic Collection Residence range with added extras and benefits to take advantage of. How does all that sound? It's clear to see a holiday here combines a blissful beach break with something a bit more 'extra'... it's no wonder it’s proving popular with fun-loving couples and families.
Amenities
Tennis
Babysitting service
Kids Club
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Perfectly sat on the white sand coast of the Caribbean Sea in Playa Del Carmen. Transfer time from airport: 35 minutes.
Hotel information
663 air-conditioned rooms. All with a balcony or terrace with pool or garden views, air-conditioning, LCD flat-screen television or smart TV, WiFi, coffee maker and daily stocked mini-bar.
With features of contemporary coastal style, Deluxe Rooms have a large balcony or terrace with garden views, and either 2 double beds or 1 king- size bed, sleeping maximum 4 adults or 2 adults and 2 children.
All Inclusive includes: a welcome drink upon arrival. Meals and drinks at 10 bars and restaurants, plus casual dining options in the open-air eateries. Domestic and international premium liqueurs. Personal concierge in pool and beach areas. 24-hour room service.
Modern 1 Bedroom Resort Residences enjoy a separate living room with double sofa bed, and a full kitchen, as well as 1 king-size bed, sleeping 2 adults. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.
2 Bedroom Resort Residences feature a master bedroom, living room with double sofa bed and a second bedroom with 2 double beds (or 1 king-size bed), and a full-size kitchen. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.
1 Bedroom Penthouse Resort Residences have their own rooftop lounge area complete with a pergola, barbeque grill and a whirlpool tub.
The Epic Collection
Fancy upgrading? Epic rooms offer added extras and exclusive benefits to make your stay more enjoyable. Rooms are in better locations of the resort and include the following:
Choice of restaurants: Flavours (International buffet). Mestizo (authentic Mexican gastronomy). La Brasserie (Bistro restaurant serving the best of International cuisine). Oka (sushi bar). Koh Thai (Thai cuisine). Sea Olive (Mediterranean and Mexican fusion menu). Arezzo (Italian delicacies). Natura (grilled flavours). Lizzards (healthy delights). Oriola (beach club grill). 5 pop up food corners including pizza slices, Mexican bites, burgers and sandwiches and other pop up delights. 4 pool bars and 4 signature bars. Coffee shop*.
Daily and nightly entertainment.
Seven outdoor pools. Spa*. Gym. Outdoor tennis courts. Basketball court. Running and jogging circuit. The Beach Club with loungers and sun beds. Aluxitos Play House (4-12 years) offering fun supervised activities for kids, ranging from fitness classes, arts and crafts and tennis lessons.
Butlers in the pool and beach areas. 24-hour room service. Dry-cleaning/laundry services*. Babysitting service available*.
Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).
* Denotes local charge.
Based on 17887 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (12924)
Very good (2670)
Average (1117)
Poor (542)
Terrible (634)
The Fives Beach Resort offers a full 5 Senses Experience! A beautiful experience!!!❤️👏
Dec 17, 2024Judy LGuelph, Canada
Hola! We are back at The Fives Beach Hotel & Residences in Playa Del Carmen, Mexico this year and what an elevated experience!!!! ⭐️⭐️⭐️⭐️⭐️👏😁
The Fives has introduced a new Health & Wellness Team led by Sandra and the offerings are interactive, cool and memorable. Muchas Gracias to Sandra, Alan, Valente and team! 😁
We signed up for many…
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Hola! We are back at The Fives Beach Hotel & Residences in Playa Del Carmen, Mexico this year and what an elevated experience!!!! ⭐️⭐️⭐️⭐️⭐️👏😁
The Fives has introduced a new Health & Wellness Team led by Sandra and the offerings are interactive, cool and memorable. Muchas Gracias to Sandra, Alan, Valente and team! 😁
We signed up for many activities from the sound bowls, Pilates, yoga, tennis clinic with Pedro, Spa workshops: body scrubs and facials with Ingrid & Aida and onsite partnerships with Luz Vergana from Savitri Alquimi Aromantica for Natural Perfumerie Workshop and Max & Mariel from Manvana Macrame Design for the fun Macrame workshop.
I highly recommend these activities for a full “Five Senses” experience! 👁️👂👅👏
We leave The Fives Beach Hotel & Residences well fed in diverse cuisine, Mexican language & culture, spiritually grounded and unique wellness experiences!
Muchas Gracias! 🥰
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Not so Epic Penthouse Suite
Dec 16, 2024ChrisBenham23
There a lot to like about this resort but the some huge flaws. The food, activities, and property were all great. However we rented an epic rooftop penthouse and that was pretty shabby. While the room was fine, but the actual rooftop with Hot tub was bad. The door leading to patio stuck and the handle came off. The hot tub was a jet bath…
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There a lot to like about this resort but the some huge flaws. The food, activities, and property were all great. However we rented an epic rooftop penthouse and that was pretty shabby. While the room was fine, but the actual rooftop with Hot tub was bad. The door leading to patio stuck and the handle came off. The hot tub was a jet bath tub that didn’t heat. There was kitchen faucet to fill it and it took more than two hours to fill. So weird. The deck was pretty beat up and we had a great view of the employee security entrance. So while I actually loved many things about this place - the main thing - the room - not worth it.
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Not the best hotel.
Dec 12, 2024MrsC2013Watford, United Kingdom
We stayed in November, 2 couples, booked together, paid together and arrived together. On arrival, we were told we were in different blocks, whilst at reception, a family were complaining they had no hot water in one block, and another couple were complaining, as vegetarians, they were given Pork, Alarm bells started ringing.
After a lengthy…
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We stayed in November, 2 couples, booked together, paid together and arrived together. On arrival, we were told we were in different blocks, whilst at reception, a family were complaining they had no hot water in one block, and another couple were complaining, as vegetarians, they were given Pork, Alarm bells started ringing.
After a lengthy discussion it was agreed that we would go back to reception the following morning and be allocated rooms in the same block. On entering our room, it smelt damp and mouldy, there was a puddle of water on the floor from the air con, with long dark hair in it, defiantly not me, I'm blonde! The shower was also dirty. Our friends room, was a narrow shoe box. We continued the night and slept well, Beds and pillows are lovely. In the morning we went back to reception to be told the hotel was full, and no other rooms were available for us, so after another very lengthy conversation, 2 rooms magically appeared in the same block, next door but 1 to each other. Finally we could relax in block 15, ground floor, with the swim up pool, which is freezing, by the way. The beach is an 8- 10 minute walk from this block, through the rain forest, which is beautiful, or the Taxi buggy, was always around to hop on. The drivers were lovely. For the first few days the we had to chase for the maid to come in, as we were getting missed.
The main pool at the beach is lovely, although cold, we struggled to find sun loungers and on the Beach too, so resorted to early beach runs to save sun loungers. The Beach is also lovely, sea is a bit rocky. The staff round the pool are fabulous, and will supply you with drinks all day, and work extremely hard. There are several different choices for lunch and normally a themed lunch going on, the beach BBQ was my favourite, but be quick. Had an issue at the beach, which Andres sorted out and resolved promptly, he was great, brightly dress and always happy. The restaurants are ok, you have to be prepared to wait for a table, maybe an hour, but we went earlier and factored the wait in, and had a drink 1st. We we're extremely disappointed with the Mexican restaurant, in Mexico, it was bland and boring. The Thai was lovely. the French and Italian restaurants were ok. The buffet was about the best of all, lots of choice and no waiting, just had to ask for Salt & Pepper every time. The Gin bar was also great, made my way through the great selection. There is not enough outside seating for the evening entertainment, so you end up standing up watching shows, or walking round looking for a seat for ages. The entertainment was ok, nothing special. My husband had a problem with the beer, he said the pipes were not clean, so asked for cans, which eventually he got. Most of the staff are friendly, reception need a little lesson on smiling. I am disappointed with the hotel as i was very excited to go, but i think it is just too big for us. Especially with the Residences side to it. There is also nothing outside the gate to walk to, just a 7 Eleven a 15 minute walk away. Would i go back. NO.
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Wonderful experience
Dec 9, 2024Élisabeth GMontreal, Canada
My partner and I stayed at the Fives from December 1st to 7th 2024 and had a wonderful time.
Pros :
- Very clean and chic resort
- Modern room (we were in the most recently constructed villa)
- Nice and welcoming staff (shout out to Angel-Gabriel and Andrea)
- Entertainment every night (we loved karaoke night!)
- Fun activies like aqua-zumba and…
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My partner and I stayed at the Fives from December 1st to 7th 2024 and had a wonderful time.
Pros :
- Very clean and chic resort
- Modern room (we were in the most recently constructed villa)
- Nice and welcoming staff (shout out to Angel-Gabriel and Andrea)
- Entertainment every night (we loved karaoke night!)
- Fun activies like aqua-zumba and spirit tasting
- Excellent choices of food in buffet as well as à la carte restaurants (our favorites were Koh Thai and Arezzo)
- Lots of trees and flowers
- Restaurants and bars everywhere
- Specialty cocktails
- Beautiful beach and lots of pools
- The gym was well equipped for cardio and powerlifting
- LGBTQ+ friendly
Cons :
- Lots of children
- Few options in à la carte restaurants for vegetarians, pretty much none for vegans
- Some bad odors on the resort because of the jungle/stagnant water of the cenotes
- We had to move from the beach on our last day because they were setting up tables for a wedding (there were weddings everyday during our stay)
- Ice cream and coffee bars not included in the all-inclusive package
- Not a nightlife/club resort
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Relaxing vacation with beautiful views
Dec 9, 2024S2274MNjoyces
This resort thought of everything, providing wonderful little touches throughout our stay! The evening entertainment at The Plaza area was enjoyable, with a wonderful variety during our stay. All of the staff is friendly and attentive!
The Fives Beach Resort offers a full 5 Senses Experience! A beautiful experience!!!❤️👏
