Sandals Montego Bay

Montego Bay, Jamaica

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

 

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These suites include Sandals Butler Service.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These suites include Sandals Butler Service.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These suites include Sandals Butler Service.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These suites include Sandals Butler Service.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival,
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.

Sandals Butler Elite Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with luxury private airport transfers, lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 9 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddleboards, snorkelling and kayaking.

Complimentary airport transfers, both on arrival and departure. Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 9 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful wedding chapel on the property. Complimentary WiFi access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5947)
  • Very good (1622)
  • Average (703)
  • Poor (354)
  • Terrible (280)
Image of the Tripadvisor rating Sandals, Montego Bay 2022 + 2024

Dec 17, 2024 Patrick S

This was our second trip to Sandals, Montego Bay. We also stayed at this resort in Oct. 2022 for our honeymoon! We absolutely loved the food, service, cleanliness, and the ocean views are spectacular. Kemar with entertainment was absolutely amazing and went above and beyond to make our stay incredible! We played games and he always had a smile… Read more
This was our second trip to Sandals, Montego Bay. We also stayed at this resort in Oct. 2022 for our honeymoon! We absolutely loved the food, service, cleanliness, and the ocean views are spectacular. Kemar with entertainment was absolutely amazing and went above and beyond to make our stay incredible! We played games and he always had a smile on his face and a big wave when we saw him around the resort. We remembered him from our first trip because of how much fun he was! He was definitely oneof the reasons we did a repeat trip to Montego Bay! If I had to complain about something, it would be that some of the servers seemed to be annoyed with our presence and made it seem like a chore to serve us. (There were 4 of us) A few of the bartenders also seemed to get upset when we would order a round of drinks, especially at the pool. While some were absolutely incredible and very outgoing and attentive! You will find the good ones very quickly. We also noticed that this year when we went, they did not have all the shows at night with the dancers! We loved the shows they performed every night. They were upbeat and had incredible dance routines, music, and costumes. The steal drum band they brought in this year and the acrobatic show on the beach was amazing! Overall the resort is beautiful, the drinks are delicious, and the food is phenomenal. You get what you pay for. We booked another trip on the way out. :) Read less
Image of the Tripadvisor rating Montego Bay - Sandals Resort - December 2024

Dec 16, 2024 Tim B Miamisburg, Ohio

We stayed from December 2 to December 9, 2024. Our room was a beach front walk out - Gorgeous ocean view ! - steps away from the beach side bar and three of the restaurants - The weather was 85% perfect , but for December it was perfect. - The staff was great, friendly as always. - We had a terrific time - I don't like to say this but the only… Read more
We stayed from December 2 to December 9, 2024. Our room was a beach front walk out - Gorgeous ocean view ! - steps away from the beach side bar and three of the restaurants - The weather was 85% perfect , but for December it was perfect. - The staff was great, friendly as always. - We had a terrific time - I don't like to say this but the only let down was dinner on Sunday, December 8 at Butch's Steak house . . . the server was more like a school lunchroom lady (lacked a friendly attitude) - my steak was no where near up to standards of a quality steak house - we just didn't feel welcome that evening at dinner. Read less
Image of the Tripadvisor rating Best. Trip. EVER

Dec 16, 2024 Go13324669872

Best vacation EVER! My husband and I stayed for a week in one of the millionaire beachfront butler suites 12/7-12/14. The service provided by our Butlers, Dane and Oshane, was absolutely unparalleled! They thought of things we would want before we even knew we wanted them! The food was amazing! Our favorites were Butch’s steakhouse and the… Read more
Best vacation EVER! My husband and I stayed for a week in one of the millionaire beachfront butler suites 12/7-12/14. The service provided by our Butlers, Dane and Oshane, was absolutely unparalleled! They thought of things we would want before we even knew we wanted them! The food was amazing! Our favorites were Butch’s steakhouse and the Oleander Room. The drinks were awesome and definitely not watered down (shout out to Adair’s rum runners)! The beach and pools were so beautiful and clean! The location is awesome but you will hear planes go overhead. My husband and I didn’t mind though since it takes no time to get to the airport and it’s not super often. We went on one of the sunset Reggae Catamaran cruises on our last night and it was so much fun! The room was so pretty, comfortable and quiet too! The double rain shower and outdoor tranquility tub were awesome! Also there were cats on the resort which made it feel even more like home for us! Can’t wait to go back for another anniversary!! Read less
Image of the Tripadvisor rating Not the best

Dec 15, 2024 claire55 Bolton, United Kingdom

Thought long and hard about the scoring of this review as we chose the wrong resort so that isn’t their fault However when looking at scores for other places that we loved I feel I have scored correctly We chose wrong. We’ve been to 2 other sandals resorts and loved them . See previous reviews but this one was wrong for us on many levels and… Read more
Thought long and hard about the scoring of this review as we chose the wrong resort so that isn’t their fault However when looking at scores for other places that we loved I feel I have scored correctly We chose wrong. We’ve been to 2 other sandals resorts and loved them . See previous reviews but this one was wrong for us on many levels and was a poorer resort in its offerings It’s too busy and brash for us with many groups here. The sandals brand is sold on being for couples but not really here! Yes lots of couples but lots in big groups. And a great sense of entitlement from many guests showing a lack of consideration for others. The overall look of the resort on a beautiful beach is superb and the grounds are beautiful and so well kept. The staff are very friendly too and all smile and say hello ( with the odd exception) Location 10 minutes drive from the airport and from the backs of the rooms ( Almond) you can see the airport runway! From late morning to early evening you can hear and see planes taking off! It’s not too disturbing. It’s not like being on the flight path for Heathrow but for 10 seconds or so you do hear the aircraft each time one takes off. Welcome Compared with other sandals check ins it wasnt very friendly. There was just us and one other person ( where was his partner?) and we were the only ones staying club. Concierge brought us a cold towel then someone else took us through to the club lounge to check in! I think we were then passed through a couple of others before one of them took us to our room. Brief tour and that was it . No details given on resort/ restaurant opening and closing/ use of app/ Gina etc . At other sandals we have found this a bit drawn out but this was completely the other way and we would have liked a bit more info on the place really particularly as work is being done on the main restaurant building and this has impacted When and where places are open. Accommodation/ room In Almond building on 3rd floor. Great view. Quiet. Comfortable all we needed. Club room so have their facilities too which include full mini bar with spirits stocked up daily . Also room service if required - we didn’t use this but could see a lot did by number of plates outside rooms. Club lounge available with sofas, drinks and tvs Food/ dining Overall poor. Best meals were Butches, Soy and Cucina Romana for breakfast and dinner - Italian The rest quite poor to average. Cold food at Bayside dinner ( French) and uncooked vegetables Very poor at Stewfish, again cold and waitress just didn’t seem interested Tokyo Jos! Great concept but poor delivery. Waitress rushed through her script, didn’t ask us if we wanted drinks so we had to get own from bar which she then told us off for doing ( Racquel) and just mediocre tasting food with too much oil. Not keen on standing by a flaming wok watching food being cooked. No offer of dessert. Cafe de Paris where you can pick up coffees and sweet desserts. The staff were very surly here ( particularly Renae who didn’t seem at all happy) and it all seemed a bit of a chore for them! Coffee machine didn’t work also for many days. The chiller cabinet was also always steamed up so you couldn’t see what was available very easily Hotel shared privileges with Royal Caribbean 10 minutes away by shuttle. These are regular and easy to pick up. We had booked Bombay and Royal Thai here and both meals were excellent ! The maitre de at Royal whose name we didn’t get sadly was particularly excellent. We liked RC and on reflection maybe we should have stayed here instead as it felt more chilled and laid back - more our thing! But we were only there a couple of evenings so difficult to say. Lunches - buffets at Bayside were the best we felt! Both Mariners Grill and Jerk Shack were just average. Staff at Bayside buffets don’t give off the lovely interaction when you arrive like you get at other places Dining a big disappointment to us as this is a big part of our holiday. Staff A few great ones to call out - Joel, Stacey and Britney at Soy! Lovely people and Joel is so personable and has it all under control peta- Gay and Ceressa on the beach keeping us replenished with drinks. Rohan at Butches. Great server - the best of the holiday Facilities Sunbeds on beach! There seems to be rituals for reserving these as early as possible! And then not coming to them until about 11! It’s so annoying . If you are butler then you get them reserved for you by a butler some with 4 beds for 2 people ( 2 in shade, 2 in sun) and many towels! Even wrapping the tables in a towel! Then many times no towels available for the rest of us. We don’t like the butler concept at all but many obviously do. There is a sign saying items will be removed but this never happens. Also folk playing their own music is annoying especially when they leave it playing when they are not at their beds! So inconsiderate. Also found the constant ask for photos by the photographers every evening quite annoying! Overall Wouldn’t return. The resort is brash and noisy by day! Quieter by night but still busy. Too groupy. Sell as a couples holiday but this resort is more geared up for groups. Not the right feel or fit for us. Food poorer than other sandals and nothing really stood out . We will return to a different sandals at some point, we generally like the overall concept if not the butlers but not this one sorry. Read less
Image of the Tripadvisor rating Montego Bay

Dec 15, 2024 Bob P

Great holiday mostly great staff . Nasha and Cameal are amazing butlers . Water sports team very good;mention to Stewy, Owen ,Mikey, Kevin ,Patrick , Hutch, Rodlin and the girls; all were really great as is England who runs the team . Both Christ GM and Chris Grant and AnaKay go above and beyond to be helpful . The resort is lovely and the… Read more
Great holiday mostly great staff . Nasha and Cameal are amazing butlers . Water sports team very good;mention to Stewy, Owen ,Mikey, Kevin ,Patrick , Hutch, Rodlin and the girls; all were really great as is England who runs the team . Both Christ GM and Chris Grant and AnaKay go above and beyond to be helpful . The resort is lovely and the food is mostly very good. Entertainment was low key which I prefer to overdone shows . Fire dancers are really good. Josh is excellent! I really like the no tipping policy- far better to pay staff properly then make them dependant on tips and much better for guests who don’t have to worry about giving the correct amount and having to carry cash about. Wish other companies would do the same. Demar, Albertina, Romaro, Garfield and Dalton were their usual friendly and helpful selves. So my one complaint would be the quality of the steaks. Apart from the Jardiniere at RC and the fillet at Butches, the steaks are always tough as old shoe leather. Seeing the average price per guest is well over £500 per night, Sandals could spend a little more on the meat they get. Apart from that, would definitely go back - in fact we have already booked. Read less