Secrets Playa Mujeres Golf & Spa Resort

Playa Mujeres, Mexico

Virgin rating

Preferred Club Junior Suite Ocean Front
Hydrotheraphy circuit
Junior Suite
Rendezvous Restaurant
Sugar Reef Restaurant
Preferred Club Lobby
Junior Suite Tropical View
Bordeaux Restaurant
Secrets Spa
Desires
Junior Suite bathroom
In-Room Nespresso Machine
Preferred Club Junior Suite Ocean Front
Hydrotheraphy circuit
Junior Suite
Rendezvous Restaurant
Sugar Reef Restaurant
Preferred Club Lobby
Junior Suite Tropical View
Bordeaux Restaurant
Secrets Spa
Desires
Junior Suite bathroom
In-Room Nespresso Machine

The hotel

Secrets Playa Mujeres Golf & Spa Resort is an adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With six gourmet à la carte restaurants on-site, as well as a buffet, grill and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets and Dreams resorts within the region, so venturing out isn't a problem either! The resort also has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.

Hotel information

424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.

If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams and Sunscape (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults. 

Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges include:

  • Preferred status and amenities 
  • Preferred Club suites in premium locations
  • Private Preferred Club beach area
  • Exclusive access to the Hideaway bar at Dreams Playa Mujeres
  • Access to Lazy River at Dreams Playa Mujeres
  • Access to Preferred Club Lounge at Dreams Playa Mujeres
  • Personalised check-in and check-out with concierge service
  • À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
  • Afternoon hot and cold hors d’oeuvres 
  • Desserts and fine liquors 
  • Private Preferred Club Lounge with daily continental breakfast
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Club Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu 
  • One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay) 
  • 20% off spa treatments (not combinable with any other offer or promotion)

9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams and Sunscape (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.

Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.

Live nightly entertainment and theme parties. Tequila tastings. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).

2 swimming pools and 4 outdoor whirlpools. Secrets Spa*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Bocce ball. Non-motorised water sports: kayaks, catamaran, snorkelling, paddle boarding, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis and multi-purpose court. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Discounted greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.

Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Beauty salon*. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6993)
  • Very good (2185)
  • Average (906)
  • Poor (423)
  • Terrible (304)
Image of the Tripadvisor rating Awesome Honeymoon trip! Top notch service

Dec 17, 2024 Noah D

We absolutely loved our stay at Secrets. The food, and more importantly, the service were top notch. We felt so welcomed and treated by everyone there. The views of the pool and ocean were awesome too. This was our honeymoon and we love every minute of it! The waitstaff was incredible, including Luis at Bordeux, as well as Cristina at the Market… Read more
We absolutely loved our stay at Secrets. The food, and more importantly, the service were top notch. We felt so welcomed and treated by everyone there. The views of the pool and ocean were awesome too. This was our honeymoon and we love every minute of it! The waitstaff was incredible, including Luis at Bordeux, as well as Cristina at the Market Cafe, Ivan at Seaside Grill, Eduardo at the buffet, and Jaime Laguas, Martha Barrientos, Alejandro Witzil, and Frankcelly at the pool. Armando helped us at the front desk and was great. The food was very good - I specifically loved the variety of the buffet, while my wife enjoyed more of the fine-dining experiences at the restaurants, specifically the Mediterranean meal at Dreams. We had a great experience at the Spa with hydrotherapy and massages - Mine and Betsy were both great. This was our first time in Mexico and at an all-inclusive resort and could not recommend this place enough. We have a wonderful travel agent who found us this place (Thank you Lorie!). Read less
Image of the Tripadvisor rating Time to close

Dec 16, 2024 Melissa H

They need to go ahead and close now. Service is lacking with a large portion of the staff while others go above and beyond. Very different from other Secret resorts. The resort is in need of a deep clean and maintenance. The water in the pools is cool but the hot tubs are comfortable.
Image of the Tripadvisor rating Nice long weekend

Dec 11, 2024 jsb1234 Georgia

We enjoyed our stay. As a Globalist, I felt we were treated special. Our King 1 bedroom ocean view suite was excellent. The hydro therapy session is a must. I wish we had done sooner and more often. Highly recommend Oceana for breakfast and lunch. We did not care for dinner at Seaside. We did not care for the wine selection, but realize… Read more
We enjoyed our stay. As a Globalist, I felt we were treated special. Our King 1 bedroom ocean view suite was excellent. The hydro therapy session is a must. I wish we had done sooner and more often. Highly recommend Oceana for breakfast and lunch. We did not care for dinner at Seaside. We did not care for the wine selection, but realize this is subjective. The staff is a great asset to this resort. I am told that the resort is going to be refurbished and we will return once it is complete. Read less
Image of the Tripadvisor rating Best ever service!

Dec 11, 2024 Patti1411 Peachland, Canada

The best service we have ever experienced in any resort, ever! We have been to many resorts in Mexico, including several other Secrets and this is the best we have ever been to. On top of the service, the food was phenomenal and we enjoyed every single restaurant, the buffet, and pool asado. Kudos to Marcela, our favourite poolside server,… Read more
The best service we have ever experienced in any resort, ever! We have been to many resorts in Mexico, including several other Secrets and this is the best we have ever been to. On top of the service, the food was phenomenal and we enjoyed every single restaurant, the buffet, and pool asado. Kudos to Marcela, our favourite poolside server, Daniel at Seaside, and Raul at Bordeaux. You made our stay that much more enjoyable. Our group of seven was accommodated everywhere we went. Also, the guacamole class was great and so tasty. The resort is closing for renovations in April, but I’d suggest going before to experience the best ever! Read less
Image of the Tripadvisor rating Amazing Resort, gorgeous beach and beautiful pools!

Dec 10, 2024 P8983FTdavidf

We loved our stay at this resort! Our room was fantastic and the housekeeping staff were meticulous with their daily cleaning and turndown service. All the pool and bar staff were great! A special thank-you to Jaime, Alejandro, Juan & Martha! We will definitely stay at this resort again!