Sheraton Waikiki Beach Resort

Honolulu, Oahu

Virgin rating

The hotel

Set against the majestic Ko’olau Mountains and overlooking Waikiki Beach, this Sheraton hotel is a real slice of heaven. With sun, sea and sand on your doorstep, indulge in water sports, land sports, wining and dining or simply stake your place in the shade and relax. There are two incredible oceanfront pools: an infinity pool for the adults, a very serene place, or family-friendly Helumoa Pool where the kids can splash to their hearts content. If a spot of pampering appeals, head to Spa Khakara for a couples massage or an individual beauty treatment. Hungry? Kai Market serves farm-to-table fare that showcases the flavours of Hawaii perfectly. It also enjoys amazing views of Diamond Head and the Pacific – a treat for the eyes as well as the taste buds! Alternatively, Rum Fire is the sensuous new spot for tapas and cocktails – boasting the country’s largest selection of vintage rum and playing live island melodies each evening. The Edge of Waikiki lives up to its name – set on the beach, it’s the perfect spot to admire the sunset over a tropical thirst quencher.

Amenities

  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Oceanfront location in the heart of Waikiki.

Hotel information

1,636 rooms and suites on 31 floors. All of which are air-conditioned with balcony, satellite TV, telephone, WiFi*, mini-fridge, tea/coffee maker, safe, hairdryer, iron and board. City View Room with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Mountain View Rooms offer a beautiful view of the Koolau Mountains and Waikiki with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Partial Ocean View Rooms offer a premier view of the Pacific Ocean with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean Front Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Large Luxury Ocean Rooms are more spacious with 3 double beds, sleeping maximum 5 adults.

Malia Ocean Front Suite offers 2 lanais, a living room and separate bedroom with a beautiful view of Diamond Head. These suites offer access to the Club Lounge and have 1 king-size bed or 2 double beds sleeping maximum 3 adults.

Ohana Ocean Front Suite is larger with access to the Club Lounge and 1 king-size bed, sleeping maximum 2 adults.

Kai Ocean Front Suite is similar with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Mountain View Club rooms offer views of the majestic Ko'olau Mountains and access to the Club Lounge, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Ocean Front Club offer access to the Club Lounge, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Club guests will receive exclusive daily access to the Leahi Club Lounge open from 6:00am–10:00am and 4:00pm–8:00pm. Lounge services include:

- Daily deluxe continental breakfast with fresh fruits, bagels, yogurt, juice, coffee and espresso
- Cheese and breads, assorted appetizers, selected beer, wine and vegetable crudites in the afternoon
- Snacks and beverages throughout the day
- Comfortable lounge seating
- Flat screen televisions, music sound system, two flat screen computers with high speed internet access
- Complimentary newspaper and magazines

Leahi Club Lounge offers comfort and convenience accompanied by sweeping views of Waikiki Beach and Diamond Head.

Kai Market, Rum Fire Hawaiian restaurant (lunch and dinner), Edge of Waikiki pool bar and grill. Snack bar.

Regular evening entertainment. Nightly 3D Light Show.

Adults-only infinity pool. Helumoa Playground featuring 2 oceanfront swimming pools, 2 Jacuzzis, 70 ft waterslide, interactive fountain and poolside cabanas. Spa*. Hula lessons. Lei making. Ukulele lessons. Children’s programme (starting at age 3 months). Fitness centre. Fitness classes.

WiFi*. Gift shop. Laundry/dry-cleaning service*. Room service*. Self-parking $45 valet parking $55, plus tax per night (payable locally, subject to change).

​Resort Fee $42.00​ plus applicable taxes, per room, per day (payable locally, fee subject to change).

Resort fee includes: - High speed Internet access in guest room and public areas - Daily Yoga (one hour for two guests) - Daily cultural activities - Introduction to StandUp Paddleboarding (15 minutes for two guests) - Complimentary rental of a MiFi (portable high-speed Wi-Fi device) for use around the island (one per room, per stay) - Sea Life Park, buy one, get one free entrance - Unlimited long distance and international telephone calls - Complimentary one day rental of GoPro Camera (one per room, per stay) - Two 500ml bottled waters replenished daily - Adult pool floats (on a first come first served basis) - Complimentary access to RumFire Club - Press Reader Access - access to 5000 newspapers and magazines in multi-language. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3629)
  • Very good (2707)
  • Average (1077)
  • Poor (447)
  • Terrible (418)
Image of the Tripadvisor rating Nice hotel with shockingly poor WiFi

Dec 15, 2024 Urcky San Jose, California

We had a 20th floor ocean view, 2 queen beds. Room was fine. Pretty small for a family of 4 (kids aged 5 and 3), but no big deal. The view was awesome. The pool setup was really good. Nice pools for the kids, and a slide, which my 5 year old thoroughly enjoyed. I think it’s likely amongst the best family pools in the Waikīkī strip. Restaurants… Read more
We had a 20th floor ocean view, 2 queen beds. Room was fine. Pretty small for a family of 4 (kids aged 5 and 3), but no big deal. The view was awesome. The pool setup was really good. Nice pools for the kids, and a slide, which my 5 year old thoroughly enjoyed. I think it’s likely amongst the best family pools in the Waikīkī strip. Restaurants were fine. Breakfast was nicely situated. Didn’t love that they changed the rules on young kids eating free. It used to be that 5 and under had free breakfast, but now they pay and it’s not particularly cheap. For example, one pancake (about 6 inch diameter) from the kids menu was $20. Location was fantastic with perfect beach access. Service generally good. Everyone seems happy to be there, which made for pleasant interactions. One big annoyance: Phone signal isn’t very good at the hotel, and the WiFi has to be the worst WiFi I have ever experienced at any hotel. I don’t need to be “on my phone” as such, but it’s very irritating when trying to organize family outings, make reservations, etc. The WiFi is so, so bad. Overall, this is a nice hotel on the Waikīkī strip, and we’d be happy to stay again. Read less
Image of the Tripadvisor rating A disappointing start to our honeymoon

Dec 15, 2024 Tingting H

We booked this hotel for our honeymoon, hoping for a special and memorable stay. Unfortunately our experience got off to a bad start. Upon checking in, I noticed a dried pee stain on the toilet seat, which was incredibly off-putting. To make matters worse, when I checked the bed, most of the pillows were dirty. I immediately called the front desk,… Read more
We booked this hotel for our honeymoon, hoping for a special and memorable stay. Unfortunately our experience got off to a bad start. Upon checking in, I noticed a dried pee stain on the toilet seat, which was incredibly off-putting. To make matters worse, when I checked the bed, most of the pillows were dirty. I immediately called the front desk, and while they promptly sent housekeepers to clean up the mess, it doesn't change the fact that this kind of situation should never happen - especially at a hotel where guests expect cleanliness and comfort... Read less
Image of the Tripadvisor rating Back Once Again to this Great Resort!!!

Dec 15, 2024 Dewey G Eden Prairie

We are back once again to this Great Resort!!! We love staying here and it always feels like coming back home when we pull up to the bell station out front. Cathy Troy, Executive Assistant, is wonderful to work with and we love staying in the Malia Suites, as the views on Waikiki Beach and Diamond Head are incredible. It is always a pleasure to… Read more
We are back once again to this Great Resort!!! We love staying here and it always feels like coming back home when we pull up to the bell station out front. Cathy Troy, Executive Assistant, is wonderful to work with and we love staying in the Malia Suites, as the views on Waikiki Beach and Diamond Head are incredible. It is always a pleasure to see Bev, the Hostess at the Kai Market, as we love to have breakfast there. You need to experience this resort, if you have not already done so! Read less
Image of the Tripadvisor rating 4 amazing stars because of superb staff but horrifying maintenance issues

Dec 15, 2024 Keoni P

I loved this place but it was horrifying to see a cockroach crawl out of the drain when my wife was bathing! It somehow crawled out of the drain even though it was closed. So try not to use the tub as much as possible, especially if you are in Suite 465. But other than that at the “Haleumoa Playground”, on the waterslide there was this amazing… Read more
I loved this place but it was horrifying to see a cockroach crawl out of the drain when my wife was bathing! It somehow crawled out of the drain even though it was closed. So try not to use the tub as much as possible, especially if you are in Suite 465. But other than that at the “Haleumoa Playground”, on the waterslide there was this amazing lifeguard named “AC” and he was so kind he was saying stuff like “ oh congratulations on your wife’s baby” and “wow your kids are really smart that’s a very hard school to get into.” And so I completely forgot he was a lifeguard at the slide and it was like 15 minutes and we’re just talking about our enjoyment of American football. Maybe he treated us that way because we were one of the first to ride the slide and we rode it like 27 times, but who cares I love this place! So definitely come to Sheraton if you’re visiting Waikīkī or just O’ahu in general, it’s definitely the place to go. (obviously if you can afford it, of course because it is very expensive) Read less
Image of the Tripadvisor rating SheratonWaikiki Aloha Spirit!

Dec 13, 2024 Robert P

The Ocean View Rooms were spectacular. Miss Arlend attended to our room service and was so lovely. We give her the highest rating and we’re very impressed by her, if only all Sheraton Staff followed her example and Aloha Spirit! The Sheraton Waikiki is perfectly located on the shore line and has the Best view overall in my opinion.🏝