Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, as their aim is to help you fully enjoy your time in Negril. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.
Amenities
Kayaking
Snorkelling
Windsurfing
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Where is it
On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.
Hotel information
85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Tree Top Deluxe Rooms have 1 king-size bed, sleeping maximum 2 adults.
All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated.
Tree Top Suites are split-level, have a sunken living area with a sofa bed, 2 full bathrooms, 2 private verandahs and sleep maximum 3 adults.
Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week, reservations required), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 3 nights a week, by reservation only) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).
Live music nightly. Weekly Manager's cocktail party.
Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.
Gift shop. Room service (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening).
3 nights between 1 Nov -21 Dec.
5 nights between 22 Dec-24 Apr.
3 nights between 25 Apr-31 Oct.
7 night minimum stay applies at all times to Tree Top Suites.
* Denotes local charge.
Please note: this hotel accepts guests over 18 years only.
Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).
Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.
Based on 4123 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2985)
Very good (772)
Average (223)
Poor (90)
Terrible (54)
True 4-star Experience, warm & welcoming
Dec 17, 2024Go56085086655
A true 4-star experience:
-service was warm, professional, welcoming - lots of repeat travellers
-size of resort was not too big, not too small so you could meet others easily or avoid them if you choose
-small beach so not overcrowded or too busy or loud
-loved the day bed on balcony
-nice variety of eating areas (under roof, patio, near…
Read more
A true 4-star experience:
-service was warm, professional, welcoming - lots of repeat travellers
-size of resort was not too big, not too small so you could meet others easily or avoid them if you choose
-small beach so not overcrowded or too busy or loud
-loved the day bed on balcony
-nice variety of eating areas (under roof, patio, near bar)
-great popcorn at pool bar available all day/night
-good soundproofing and you don't hear your neighbour
-clean and simple bungalow, comfortable mattresses
-not too far from ATM, other shops (20min walk or they call you a taxi for $10)
-food was very mediocre but the 2 special restaurants were a bit better
-arriving at the beach after 11am meant you had to wait for clean towels as they run out by then
-arrive early to the beach to get a shaded spot under an umbrella
-the TV's speaker in our room was blown out so the sound was bad but lots of channels to choose from (and Canadian content)
-restaurants, washrooms, shop, currency exchange, spa, gym are all close since it's a smaller resort; no feeling like you have to walk too far
-no kids screaming or crying!
Read less
A Warm Hug!
Dec 15, 2024MS OEatontown, New Jersey
I’ve visited for several years and always come back for more! It’s unique and more boutique than large and lush- exactly what I want. If you’re looking for a most relaxing, low key vacation, you’ll find it here- even spotty WiFi will help you unplug! A very diverse clientele, mostly good food, “comfortable”rooms, beautiful beach and outstanding…
Read more
I’ve visited for several years and always come back for more! It’s unique and more boutique than large and lush- exactly what I want. If you’re looking for a most relaxing, low key vacation, you’ll find it here- even spotty WiFi will help you unplug! A very diverse clientele, mostly good food, “comfortable”rooms, beautiful beach and outstanding staff all make me a returnee.
Read less
Beautiful sunset at the palms
Dec 10, 2024HeiniMarisaKouvola, Finland
The rooms are very beautiful,beds are huge and comfy.Plenty of choises for food and drinks,the beach bar was great!I was suprised how good the breakfest was. Great staff,friendly people,good atmosphere and awesome experience overall!
Beautiful place and staff but could improve gir the money spent
Dec 6, 2024Cruiser65243623675
Definitely a beautiful place with beautiful staff Taneka, Jerome, Bianca, Lynette, and a special man who took care of us and gave exceptional service Lynford. This man went out of his way yo help us and was very knowledgeable (we will miss you Lynford).
This place is private, beautiful, great food, and very relaxing and fun.
The bartenders were…
Read more
Definitely a beautiful place with beautiful staff Taneka, Jerome, Bianca, Lynette, and a special man who took care of us and gave exceptional service Lynford. This man went out of his way yo help us and was very knowledgeable (we will miss you Lynford).
This place is private, beautiful, great food, and very relaxing and fun.
The bartenders were a lot of fun also Britney was great and always gave great service.
If I was to add anything to make this place more acceptional I would say light up all the pathways for us older people, and definitely the resort needs to be maintained a little more you can tell it's starting to fall apart. My suggestion would be adding flowers baskets around with beautiful arrangements here and there not grass, also use some tropical air diffusers in the lobby to add a nice ambiance. Things need to be painted and more comfortable areas to sit on there were not many places that had nice chairs or sitting areas but instead had old stained flat cushions. Also our air conditioner was dripping the whole trip and trying to get shampoo out of the dispensers was difficult, give out easier conditioner shampoo and bodywash containers that pump nice. Having said that the stuff we did have was very nice and great smelling product. Housekeeping did a great job as well but they definitely were not as nice and smiley as the rest of the staff. Just a few touches to make this resort more beautiful and maybe some unique entertainment instead of movie night. Also the bracelets need to be changed out as they tighten up and found them to be annoying.
Overall beautiful place but could be better with some maintenence upgrades, entertainment, and some botanical touches with flowers.😊
Read less
Back Home
Dec 4, 2024Brian D
Having just returned home in England! I have just left my Jamaican HOME!! The Wonderful Sunset at the Palms!! Omg it just keeps getting better! The Concierge staff Jamie Aldain Bianka Tarine Sadesa Amanda all so good to me! The great Cornelius , Brittany and Kadine Kirk Jason all so good to me. The rustic side of the resort is truly home from home…
Read more
Having just returned home in England! I have just left my Jamaican HOME!! The Wonderful Sunset at the Palms!! Omg it just keeps getting better! The Concierge staff Jamie Aldain Bianka Tarine Sadesa Amanda all so good to me! The great Cornelius , Brittany and Kadine Kirk Jason all so good to me. The rustic side of the resort is truly home from home for me, as I live in a small village myself. The food is so Variable and must suit every palate! The bars are always stocked up and drinks are top brands. The lovely plants and trees are always well kept by a team of dedicated people.All in all a truly great Resort. And last but not least!! The wonderful Kadian McPherson! This lady is so dedicated to her position as Administration Manager it goes beyond to make sure New and Returning guests like myself so relaxed to enjoy our vacations , Thanks to all of you. Grandpa Brian Darnell Respect Mon !!!!!
Read less
True 4-star Experience, warm & welcoming
