UNICO 20 87

Riviera Maya, Cancun

Virgin rating

Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room
Alcoba Room
Alcoba Room Balcony
Alcoba Room
Spa
Spa
Palmera Lounge
Palmera Lounge
20.87 Restaurant
20.87 Restaurant
Alcoba Swim-Up Room
Alcoba Swim-Up Room
Mura House
Mura House Bar
Mi Carisa
2-Bedroom Villa
Mi Carisa
Lobby
Estancia Suite
Estancia Suite
Cueva Siete
Estancia Suite
Estancia Suite
Estancia Suite Bathroom
Cafe Inez
Alcoba Ocean View Room

The hotel

Redefining the meaning of All Inclusive, UNICO 20°N 87°W offers the unexpected. An extensive choice of handpicked local adventures and excursions offer an up-close and personal experience of the local landscape. Relax by one of the 3 pools, take a stroll and a swing at one of the local Golf Clubs, or begin a journey of wellbeing with one of the signature spa treatments.

Amenities

  • Yoga
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the stunning white beaches of Riviera Maya. Transfer time from airport: 1 hour 15 minutes.

Hotel information

448 rooms, suites and villas. All with curated custom designed furniture and local art pieces, terrace with lounging area, 55" TV, complimentary WiFi access, Bluetooth sound system, conveniently located USB charging stations, free calls to the continental U.S. and Canada, in-room mini-bar stocked for your preference per inventory, Nespresso™ coffee machine, bathroom with sliding door and sliding window, single rain showers with hand shower, separate shower and WC, double sinks, flat iron, hairdryer, custom bathrobes and slippers, aromatherapy and pillow menu, custom scent amenities, locally sourced soaps, complimentary artisanal gift, and 24-hour room service. You also benefit from a local host to assist with everyday needs. 

Alcoba Rooms offer tropical or pool views, with an outdoor hydro spa tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

All Inclusive of: all meals, snacks and beverages, as well as access to the fitness centre with visiting instructor programme, daily and nightly events, and all sports and activities unless otherwise stated. 

PURE® Alcoba Rooms are accommodations specifically designed to promote a better night's sleep, especially for allergy sufferers. PURE rooms undergo an additional seven-step cleaning process on-top of the usual cleaning protocol to include an air-purification system and hypoallergenic encasements for the mattresses and pillows, with an outdoor hydro tub and 1 king-size bed, sleeping maximum 2 adults. 

Alcoba Ocean View Rooms offer views of the ocean from the private terrace, an outdoor hydro tub, and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Alcoba Swim-Up Pool Rooms feature direct pool access from the balcony and elevated lounge chairs, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Alcoba Ocean Front Rooms feature panoramic views of the ocean from the outdoor hydro spa tub and lounging area, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Estancia Suites offer tropical views with a hydro spa tub on the terrace as well as the bathroom, separate living area, and bedroom with 1 king-size bed, sleeping maximum 2 adults. 

Estancia 1-Bedroom Suites feature a large living room, ocean views from the terrace, outdoor hydro tub, and 1 king-size bed, sleeping maximum 2 adults. 

Estancia 2-Bedroom Suites are as above, with the addition of a second bedroom with 2 queen-size beds and a second outdoor hydro tub, sleeping maximum 6 adults. 

Mi Carisa (coastal Italian à la carte, open for breakfast and dinner). Cueva Siete (Mexican à la carte, open for dinner). Mura House (Japanese cuisine-teppanyaki and yakitori, open for dinner). 20.87 Restaurant (casual beachside restaurant open for breakfast, lunch, and dinner). Cafe Inez (Fresh juices, coffee, tea and baked goods for breakfast and sandwiches, paninis and meal-sized salads for lunch and dinner). Palmera Lounge (including cigar lounge, with live shows on Thursday and Saturday). Bar Balam (cocktail bar). La Botella* (wine store). Poolside and beachside service including snacks and beverages.

Live entertainment at the Palmera Lounge. Daily and nightly activities and events.

3 swimming pools. Poolside cabanas*. Fitness centre. Fitness classes, personal training sessions, meditation, and beachfront yoga classes. Holistic spa* with a range of luxury treatments and a fully-equipped hydrotherapy facility. Golf*. Range of experiences* including wine-tasting, mixology classes, and tequila tasting.

Complimentary WiFi access. 24-hour room service. Beauty salon* and barbers*.  Shops. Tours and adventures desk*. Laundry service*. 

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5715)
  • Very good (770)
  • Average (246)
  • Poor (104)
  • Terrible (128)
Image of the Tripadvisor rating Awesome experience at Uniqo Riviera Maya

Dec 17, 2024 Moez K

Outstanding resort with the most friendly staff Special thanks to Eduardo who was a most attentive and efficient personal host . Overall 5 stars .The food was exceptional at all the a la carte restaurants. Choice of activities was also very good.
Image of the Tripadvisor rating Great Experience.

Dec 17, 2024 Evencio O Mexico City, Mexico

We had an awesome time at the hotel! The staff was super friendly, the food at all the restaurants was delicious, and they nailed every little detail. We're definitely planning to return soon. Big shoutout to our host, Aguirre, for taking such good care of us.
Image of the Tripadvisor rating A Relaxing and Wonderful Stay at Unico Resort in Cancun

Dec 17, 2024 Harmon E

A Relaxing and Wonderful Stay at Unico Resort in Cancun We want to start by expressing our gratitude to the incredible staff at Unico Resort for their warm, friendly hospitality. From the moment we arrived, everyone went above and beyond to ensure we had a great experience. We especially enjoyed our dinners at The Grill and the Italian… Read more
A Relaxing and Wonderful Stay at Unico Resort in Cancun We want to start by expressing our gratitude to the incredible staff at Unico Resort for their warm, friendly hospitality. From the moment we arrived, everyone went above and beyond to ensure we had a great experience. We especially enjoyed our dinners at The Grill and the Italian restaurant—both provided excellent food and service. A special mention goes to Rolando at The Grill, who took care of us with exceptional attention and friendliness. The filet at the Italian restaurant was absolutely the best we’ve had—highly recommended! While most of the food was fantastic, we did have a couple of minor issues. The fish tacos on the beach tasted like they were made with frozen fish, and when we had steak at the Mexican restaurant, both my wife’s and my steak were served cold. We did mention that we were celebrating our anniversary, but unfortunately, nothing special was done to acknowledge it, which was a little disappointing considering how thoughtful the staff otherwise were. Additionally, we had an issue with housekeeping. On two separate occasions, a maid entered our room despite the “Do Not Disturb” sign being on the door. It was a bit unsettling and something that should be addressed to ensure guest privacy is respected. One other thing we noticed was the excessive number of caution signs placed throughout the resort. While safety is important, it felt a bit overdone and detracted from the beautiful and relaxing atmosphere. The resort itself has such a relaxing, laid-back vibe with a “zen” feeling that makes it easy to unwind. The beach has been absolutely wonderful, and we spent a lot of time enjoying the beautiful scenery. If I could suggest one improvement, it would be to heat the pools—it would have made it easier to spend more time in the water. Other than that, we had a lovely experience and will definitely be back! Thank you again to the amazing staff for making our stay so memorable. Let me Read less
Image of the Tripadvisor rating Exceptional experience!

Dec 17, 2024 csavu Jonesboro, Arkansas

It was an exceptional experience, made possible by the fantastic location, exquisite accommodation, divine food, and, most of all, the human touch. Paradise comes early, when all you dream at night come true in the morning, the instant you spell your wishes to your butlers (thank you, Alexander and Alejandro), your waiters and bartenders (thank… Read more
It was an exceptional experience, made possible by the fantastic location, exquisite accommodation, divine food, and, most of all, the human touch. Paradise comes early, when all you dream at night come true in the morning, the instant you spell your wishes to your butlers (thank you, Alexander and Alejandro), your waiters and bartenders (thank you all, too many to mention, without exception) to the vacation planners (thank you for your thoughtful advice). With good reason, you are greeted upon arrival like this: Welcome home! Read less
Image of the Tripadvisor rating Loved Unico

Dec 16, 2024 146gaylej

We just stayed at Unico for the first time. We loved the resort, food was good, and we can’t say enough good things about our butlers Isreal and Roger…they were the best! Always willing to help, easy to reach them and they were there when we needed something! They both were so friendly and accommodating making our stay even better! They are a… Read more
We just stayed at Unico for the first time. We loved the resort, food was good, and we can’t say enough good things about our butlers Isreal and Roger…they were the best! Always willing to help, easy to reach them and they were there when we needed something! They both were so friendly and accommodating making our stay even better! They are a definite asset to the Unico staff. I would also like to mention Sileous our representative, she was vso nice and Pedro at the Grill…he was great! I have to say the entire staff at the resort were awesome! Everyone was so friendly and met you with a smile. Our favorite restaurant was the Grill even though we liked all them. We enjoyed the buffet at the Grill for breakfast…always a good selection especially the fresh fruit! My only suggestion would be to improve the pastries as most have chocolate (not a chocolate for breakfast person) and would love to see some fruit pastries for breakfast as it’s our favorite meal of the day! Looking forward to the French restaurant being open the next time we visit. We can’t wait to return. 😊 Read less