Jade Mountain

St Lucia, Caribbean

Virgin rating

The hotel

Jade Mountain is a resort that exudes luxury in all aspects. Every room is a sanctuary with a unique twist, there are only three walls. The absence of an external wall makes this resort special as it allows you to feel immersed in the magnificent panoramic view of the Pitons and Caribbean Sea. The sanctuary’s design blurs the line between indoor and outdoor, even your own private infinity pool will make you feel like you can reach out touch the scene before you, all while guaranteeing privacy. You will also have access to a personal butler, known as a Major Domo, who will be at your beck and call providing a personalised service. Jade Mountain promises perfection and an exclusive experience by bringing together nature and luxury without impacting the environment.

Amenities

  • Scuba Diving
  • Snorkelling
  • Tennis
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Spa
  • Swimming Pool
  • Close to Beach

Where is it

The resort is based upon a hillside, in direct line of sight of the Pitons. A little way from the town of Soufriere in the south west of the island, it sits above Anse Chastanet, its sister resort. Transfer time from airport: 1 hour. The resort has its own private helipad for guests who wish to transfer by helicopter. Transfer time from airport by helicopter: 6 minutes.

Hotel information

29 open-walled sanctuary suites, 24 of which have a private infinity pool. All with open-plan design with fourth wall missing to allow the flow of the cooling Caribbean breeze and stunning views, private terrace or balcony, mini fridge, tea/coffee maker, safe, rain shower, bathtub, hairdryer, Molton Brown amenities, Frette bathrobes, slippers and Frette towels and iron and board. There are no radios, televisions or telephone in the sanctuary suites in keeping with the overall resort experience. Sky Whirpool Suite with floor-to-ceiling windows, private Jacuzzi and 1 king-size bed, sleeping maximum 3 adults. Please note: 5 of the Sky Whirlpool Suites are open-walled, but 1 Sky Whirlpool Suite is air-conditioned and enclosed. 

All Inclusive option: includes all meals, snacks, alcoholic and non-alcoholic beverages. All activities and entertainment unless otherwise stated. 

Half Board/Full Board options: available at a supplement.

Star Sanctuaries with 1 king-size bed and infinity pool averaging 450 sq ft, sleeping maximum 3 adults. 

Moon Sanctuaries with 1 king-size bed and infinity pool averaging 650 sq ft, sleeping maximum 3 adults. 

Sun Sanctuaries with 1 king-size bed and infinity pool averaging 900 sq ft, sleeping maximum 3 adults. 

Galaxy Sanctuaries on the highest level of Jade Mountain with 1 king-size bed and infinity pool average 900 sq ft, sleeping maximum 3 adults. 

Please note: each suite offers 24-hour butler service and an individually designed chromatherapy bathtub — utilising light and colour to promote wellbeing.

Jade Cuisine at Jade Mountain Club (fusion cuisine, breakfast, lunch and dinner). Celestial Terrace for pre-dinner drinks or after dinner star gazing. In-sanctuary dining* is available making use of the 24-hour room service. Guests can also dine at any of the restaurants at Anse Chastanet to include: Treehouse Restaurant (fine dining influenced with Caribbean flavour), Aspara (Indian fusion cuisine), Emerald (delicious local focussed organic vegetarian dishes), Trou Au Diable (located on the beachfront, offering great food and drinks in a casual environment), The Jungle Grill (on Anse Mamin beach for a laid back lunch experience).

Live entertainment on selected evenings, including jazz musicians and classical guitarists.

Infinity pool. Kai En Ciel Spa* with aromatherapy and Ayurvedic treatments. Fitness studio. Yoga sessions on Jade Mountain’s Celestial Terrace or the beach gazebo at Anse Chastanet. Water sports including snorkelling and scuba-diving*. Tennis. Bike trails. Guests can also use the following facilities at the sister property Anse Chastanet: Use of beach towels on two beaches, guided tour of old French Colonial Plantation of Anse Mamin, use of snorkel equipment, windsurfing, sunfish sailing, ocean kayaking, free water taxi to second beach to Anse Mamin, complimentary walks and hikes on the 600-acre estate 5 days a week, interactive chocolate-making sessions in the Chocolate Laboratory.

Complimentary WiFi access in sanctuaries and public facilities. Laundry/dry-cleaning service*. 24-hour butler service.

This hotel has a Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

5 nights between 30 Dec-3 Jan.

7 nights between 25 Dec-29 Dec.

* Denotes local charge.

Please note: the hotel does not accept children under the age of 15 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1107)
  • Very good (110)
  • Average (35)
  • Poor (25)
  • Terrible (11)
Image of the Tripadvisor rating Wonderful experience, booked our return before leaving

Jan 18, 2025 Steve H Austin, Texas

Best resort we've visited in the world. The rooms, views, staff, food, beach...everything was fantastic. Before checking out of this trip, our first to Jade, we already started booking a return to Jade the following year. We arrived by boat and were greeted on the dock by one of our fantastic Major Domos who brought us to our room for an… Read more
Best resort we've visited in the world. The rooms, views, staff, food, beach...everything was fantastic. Before checking out of this trip, our first to Jade, we already started booking a return to Jade the following year. We arrived by boat and were greeted on the dock by one of our fantastic Major Domos who brought us to our room for an easy, early check-in. Key feature is the mobile phone they provide. We didn't think we would use it at all, but used it to arrange meals, excursions and shuttles. The staff is great at anticipating your needs and unobtrusively providing world class service. Everything works so smoothly at Jade, retaining this talented staff is a major reason why. Everyone we talked to had been at Jade for at least 5 years and many for much longer. Highly recommend the all-inclusive option. There are so many great options at Jade, Anse and the beach, we never wanted for anything else. Dining in the room by the infinity pool, enjoying the view, is pretty hard to beat. We experienced both the Sky and Star Sanctuaries. There is nothing but great options at Jade, but when we return we are booking another sanctuary with a private pool. We're going to try a different one than the Star, even though we absolutely loved that room. Read less
Image of the Tripadvisor rating Excellence in Every Detail

Nov 4, 2024 Kira S

I've stayed in many hotels, but the level of professionalism and genuine care here sets a new standard. The modern amenities blend seamlessly with traditional hospitality. The concierge team went above and beyond with their local recommendations, and the restaurant staff remembered my preferences from day one. The attention to cleanliness was… Read more
I've stayed in many hotels, but the level of professionalism and genuine care here sets a new standard. The modern amenities blend seamlessly with traditional hospitality. The concierge team went above and beyond with their local recommendations, and the restaurant staff remembered my preferences from day one. The attention to cleanliness was particularly impressive. Read less
Image of the Tripadvisor rating No matter the length of your stay, it will not be long enough!

Oct 30, 2024 jmcl1985

Easily the most fascinating and unique resort we have ever seen!! The view when you walk into your sanctuary is truly breathtaking. We've seen infinity pools before but the one in our room was like no other. We immediately morphed into relaxation mode. The food was delicious. I need to eat gluten free and the chef was more than… Read more
Easily the most fascinating and unique resort we have ever seen!! The view when you walk into your sanctuary is truly breathtaking. We've seen infinity pools before but the one in our room was like no other. We immediately morphed into relaxation mode. The food was delicious. I need to eat gluten free and the chef was more than accommodating. I was able to have most everything on the menu unless it was fried. To say it is spotless in an understatement. Both our room and the grounds were immaculate. There are a lot of steps but we were so absorbed in the surrounding beauty we didn't even realize it, The majordomos were exceedingly pleasant, professional, helpful and yet non intrusive. You have immediate 24/7 access to them. We had a late night minor emergency that was handled with the utmost care and concern. I almost forgot the helicopter ride from the airport. What an exciting way to start a vacation! No matter the length of your stay, it will not be long enough!! Read less
Image of the Tripadvisor rating Outstanding a real bucket list stay

Oct 19, 2024 clareh633 Surrey, United Kingdom

One of our bucket list hotels, it was exceptional. We stayed for 10 nights in April and will never forget it. Our room was breathtaking, walking up to the sound of nature at 5am was bliss We loved the uniqueness of the hotel, the design and the extra special touches which you made you feel like VIPs. Everyone was amazing, the food was… Read more
One of our bucket list hotels, it was exceptional. We stayed for 10 nights in April and will never forget it. Our room was breathtaking, walking up to the sound of nature at 5am was bliss We loved the uniqueness of the hotel, the design and the extra special touches which you made you feel like VIPs. Everyone was amazing, the food was outstanding we dined at the top of Jade Mountain every night, excited what amazing food we would enjoy, after our fabulous cocktails made by the wonderful Bentley There aren’t enough words to describe our experience except what a special place this is and our memories will stay with us forever! Read less
Image of the Tripadvisor rating Best couples resort

Oct 15, 2024 Navigator51954914590

We celebrated our 10 year anniversary at Jade Mountain. We traveled a lot and have been to all seven continents and this was the best vacation we had! This resort is so beautiful, the atmosphere so relaxing, the food so delicious and the service is just impeccable! We loved the open air concept and the infinity pool in our suite. I love… Read more
We celebrated our 10 year anniversary at Jade Mountain. We traveled a lot and have been to all seven continents and this was the best vacation we had! This resort is so beautiful, the atmosphere so relaxing, the food so delicious and the service is just impeccable! We loved the open air concept and the infinity pool in our suite. I love seeing the mountains, the clouds and the stars everyday. It felt so romantic and I felt our relationship was renewed and we became much more intimate. Thank you Jade Mountain! We will be going back to celebrate more anniversaries! Read less