Jewel Paradise Cove

Runaway Bay, Jamaica

Virgin rating

The hotel

Located in Runaway Bay, the Jewel Paradise Cove is strictly adults only. It’s all-inclusive too, not just of meals, snacks and local drinks, but water sports galore as well. Staying active is easy, with an variety of activities to keep you entertained and when you’re not playing, relax at the Radiant Spa, or just sit back and enjoy this oceanfront resort. Rooms are clean and simple. If you’re on honeymoon, upgrade to a Junior Suite — you’ll enjoy butler service if you do. When it comes to dining, there are seven dining experiences to choose from, ranging from the laid-back, pool-side Aquamarina to the romantic Platinum, where you can feast on Caribbean delights. Enjoy a moonlit stroll after dinner perhaps or head to Bling! — a lively disco bar with tunes to keep you dancing until the early hours.

Amenities

  • Sailing
  • Scuba Diving
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

On Jamaica’s north coast, located in the coastal town of Runaway Bay and 30 minutes from the world renowned Ocho Rios. Transfer time from airport: 1 hour 20 minutes.

Hotel information

225 rooms. All with air-conditioning, flat screen TV, complimentary WiFi access, tea/coffee-making facilities, bathroom amenities, mini-bar (restocked daily), safe, hairdryer and iron and ironing board.

Premier Guest Room with garden view, and 1 king-size bed or twin beds, sleeping maximum 2 adults.

All Inclusive of: all meals, local beers and drinks, house wine by the glass. Non-motorised water sports and day and night activities. Complimentary glass bottom boat tour.

Pool View Guest Room with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Ocean View Guest Room with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Oceanfront Concierge Guest Room offering special services such as dinner reservations, shopping and excursion advice, plus mini-fridge with drinks, mixers and tea/coffee service, with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Junior Suite (Butler Service) offering premium room inclusions, room service, and a butler to take care of your stay from start to finish, ensuring a seamless and luxurious holiday. With 1 king-size bed in separate bedroom and a living room, sleeping maximum 2 adults.

Oceanfront Junior Suite (Butler Service) located just steps away from the Caribbean Sea and offering butler services as for Junior Suite plus mini-fridge with drinks, mixers and tea/coffee service, with 1 king-size bed, sofa and armchairs, separate bedroom and living room, sleeping maximum 2 adults.

Seven dining experiences and six bars with a variety of menus for every taste. Aquamarina Beach Grill (sandwiches, salads and burgers). Coral Cafe (buffet breakfast/lunch/dinner with themed specialties). Court Jesters Pizzeria (custom pizzas). Golden Sabre Sushi (fresh, creative sushi and more). Irie Cafe (coffee, tea, baked goods). Moonstone by Sophia (Italian cuisine). Platinum (contemporary Caribbean cuisine). The Jade Samurai (Far East inspired specialties, teppanyaki). Aquamarina Bar (swim-up bar). Bling! (music and cocktails). Emerald Lagoon Swim-Up Bar. Jasper's Chillin Piano Bar. Smoothie Station (on the beach). Sunken Treasure Swim-Up Bar. Sunset Bar.

Occasional live bands are played for evening entertainment.

2 private beaches. 3 swimming pools with pool concierge service. 3 swim-up bars. 3 whirlpools. Double-looped 202 ft water slide. Radiant Spa* with full treatment menu. Fitness centre with spinning and yoga classes (subject to instructor availability). Water sport activities including scuba diving* (PADI certified divers) and non-motorised water sports (kayaking, paddle boarding, Hobie cats). Full programme of daytime and evening activities. 2 tennis courts. Table tennis, pool table and giant lawn chess. Fit-Trail (10 workout stations). Glass bottom boat (one complimentary glass bottom boat tour per stay).

Beauty salon*. Complimentary WiFi access. Laundry/dry-cleaning service*. Flash photo shop*. Souvenir shop.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

3 nights between 1 Jan-21 Dec

5 nights between 22 Dec-31 Dec

* Denotes local charge.

Special assistance

Please note: this hotel is adults-only for ages 18 years and over.

Please note: there are no lifts at this hotel.

Dress code at Moonstone: resort elegant. No jeans, shorts, sleeveless shirts, T-shirts, caps, tennis shoes, or flip-flops allowed. Men required to wear closed-toe shoes. Shoes required.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3669)
  • Very good (1672)
  • Average (531)
  • Poor (233)
  • Terrible (173)
Image of the Tripadvisor rating Janice is the best!

Jan 10, 2025 Nanci S

Janice is the best!!!! Try her "ladder" challenge! It is a very small quaint atmosphere! Please keep in mind that the workers live off of tips so tip well if you've been treated well! I would definitely come here again but I would remember to bring floaties and an inner tube for the pool!
Image of the Tripadvisor rating So so experience

Jan 7, 2025 Robin T West Des Moines, Iowa

Front desk staff was awful. Asked every day for distilled water for a CPAP machine and all we got were excuses. The bed and pillows were really hard but we did get softer pillows. Food at the buffet wasn’t the greatest but the Italian restaurant was very good. Because this resort is on a lagoon it didn’t have the nice blue water. On the plus… Read more
Front desk staff was awful. Asked every day for distilled water for a CPAP machine and all we got were excuses. The bed and pillows were really hard but we did get softer pillows. Food at the buffet wasn’t the greatest but the Italian restaurant was very good. Because this resort is on a lagoon it didn’t have the nice blue water. On the plus side, the activities were varied and fun. All other resort staff was wonderful. Read less
Image of the Tripadvisor rating Food & Facilities both need a refresh, especially at rates charged

Jan 6, 2025 X3574PRrobertm Key West, Florida

The hotel and rooms are a bit run down and need refreshing Food & drink quality is mediocre. Specialty restaurants are good, buffet is uninspiring Rooms could be cleaner and in better repair Staff is very friendly Drinks are overly sweet and low on alcohol
Image of the Tripadvisor rating A relaxing, charming place to stay

Jan 6, 2025 bespokenomad

Stayed here for New Year's 2024-2025. We showed up a day late due to delays (which Jewel helped us with -- they rearranged our shuttle from the airport and made it so easy for us in a very stressful moment), not expecting anything special for the holiday. Imran greeted us with rum punch and cool washcloths and made us feel right at home, along… Read more
Stayed here for New Year's 2024-2025. We showed up a day late due to delays (which Jewel helped us with -- they rearranged our shuttle from the airport and made it so easy for us in a very stressful moment), not expecting anything special for the holiday. Imran greeted us with rum punch and cool washcloths and made us feel right at home, along with the rest of the staff, who were, without exception, SO NICE. Everyone clearly took pride in their jobs and was very kind. We loved Terry (Bar from the Drink) and had a chance to chat with her for a while when it was slow one afternoon on the beach. Travane served us some lovely rum cocktails on our final night in the piano bar and gave us advice about local shops. THE FOOD WAS SO GOOD everywhere we ate. The jerk hut, Coral Cafe, Platinum, and the hibachi grill were all great. Chef Frederick also personally welcomed us and consulted with us on food allergies (peanut allergy and celiac). We didn't meet the general manager Barbara but we saw her around the resort, which we thought was a good sign, and the staff seemed to have a good relationship with her. The resort is smallish and the guests were also very well behaved, as far as we could tell. We didn't see anyone get disorderly. Most of the guests seemed to be between 30-60. We were so glad we came to Jewel instead of to a place like Sandals. It wasn't perfect (one of the outlets in our room didn't work, the mirror had some chips, little things like that), but what the staff is able to do with what's available is amazing. And they put on a really charming New Year's Eve party; they had clearly put a lot of time, thought, and work into it. I wish we could name every person we interacted with because they all did such a great job. Thank you and we would love to come back someday---and spend more time there. Read less
Image of the Tripadvisor rating It was okay 3 out of 5 stars

Jan 2, 2025 cheryl s Jackson, New Jersey

Went to the Jewel for a quick Christmas getaway. Stayed for six days and quickly ran out of steam. The hotel staff was pleasant, the food was plentiful but lacked imagination and flavor. The alcoholic drinks were very weak. Good thing we stopped at the Duty Free upon landing to score a bottle for the room. The beach is small and shallow… Read more
Went to the Jewel for a quick Christmas getaway. Stayed for six days and quickly ran out of steam. The hotel staff was pleasant, the food was plentiful but lacked imagination and flavor. The alcoholic drinks were very weak. Good thing we stopped at the Duty Free upon landing to score a bottle for the room. The beach is small and shallow because it's really a bay. No trouble finding a seat but get out there early for a shade spot. The pools are great, good music and atmosphere. The one thing I found concerning is the amount of tipping going on. At an all inclusive tips are shared with staff because of above and beyond service. Not for simply doing their jobs. Because of this tips are quickly expected for every drink served and every smile given. People were even tipping the omelet station guy. I mean that's what he does make omelets... The whole resort needs a refresh but then again it is a get away not my home; so all in all its a 3 star compared to other places we've stayed in Jamaica. Probably won't return to this particular Jewel. Read less