Sugar Beach, A Viceroy Resort

St Lucia, Caribbean

Virgin rating

The hotel

This world-class beachfront resort with stylish accommodation is nestled between the majestic Pitons, among more than 100 acres of picturesque, landscaped rainforest. The marine protected bay with gentle shallow water (perfect for small children) offers incredible snorkelling as the waters of Sugar Beach are part of the National Marine Reserve. The collection of multi-bedroomed Residences and Sugar Beach' Beachfront Collection brings a new level of luxury to St Lucia, or opt for a Luxury Beachfront Bungalow, just steps from the water's edge on the white sands of Sugar Beach. Whether you're relaxing by the infinity pool, indulging in spa treatments, or sipping a rum cocktail at the new poolside bar and cabanas, Sugar Beach promises an unforgettable and indulgent experience in one of the Caribbean's most enchanting destinations.

Amenities

  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service

Where is it

Between the famous Pitons, 10 minutes to Soufriére, 1 hour 30 minutes to Castries. Transfer time from airport: 45 minutes.

Hotel information

101 rooms, villas, cottages and luxury beachfront bungalows are scattered in 'hamlets'. All with butler service, balcony/terrace with plunge pool, air-conditioning, ceiling fan, complimentary WiFi, TV and film channels, tea/coffee maker, safe, bathrobes, hairdryer and umbrella. All rooms receive complimentary stocked mini-bar with water, beers and soda. All other items carry a charge. Sugar Mill Luxury Rooms have a large bathroom with coral stone detailing and signature amenities, plunge pool, private patio and walled garden, with a 4-poster bed, sleeping maximum 2 adults. Sugar Beach Meal Plan (all Inclusive option): includes all meals and drinks by the glass (house brands, local water). Meals can be enjoyed in all restaurants apart from Boopa's Cafe and Saltwood (all guests dining in Saltwood will receive $125 credit per person, for menu items if on a meal plan that includes dinner). Basic items in the mini-bar and room service (delivery service fee tray charge applies). Full American Breakfast Plan option: available at a supplement. 

Half Board option: available at a supplement. Full American Breakfast and dinner, meals can be enjoyed in all restaurants apart from Boopa's Cafe and Saltwood (all guests dining in Saltwood will receive $125 credit per person, for menu items if on a meal plan that includes dinner). Basic items in the mini-bar and room service (delivery service fee tray charge applies). No drinks are included. 

Superior Sugar Mill Luxury Rooms are located close to the heart of Sugar Beach with views of the resort's lush gardens and palm lawn. Each one has a 4-poster bed, plunge pool in a walled private garden and boasts a private roof terrace — most with ocean and Gros Piton views, sleeping maximum 2 adults. 

Luxury Cottages are located amongst the lush vegetation and gardens, and have a private terrace and plunge pool, and large bathroom with oversized walk-in shower, sleeping maximum 2 adults. 

Luxury Villas are located within the gardens of the resort, and have a large bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, and 4-poster bed, sleeping maximum 2 adults. 

Superior Villas feature a separate living room with sofa bed, and bathroom with Victorian-style claw foot bath and oversized walk-in shower. With garden views, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Luxury Villas have a separate living room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with plunge pool, sleeping maximum 3 adults or 2 adults and 2 children. 

Grand Luxury Villas have separate living room, walk-in closet/dressing room, bathroom with Victorian-style claw foot bath and oversized walk-in shower, private patio with large plunge pool, 4-poster bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Grand Luxury Villa Ocean View are the same as Grand Luxury Villas, but with unobstructed ocean views, sleeping maximum 3 adults or 2 adults and 2 children.2-Bedroom Beachfront Bungalow are the same as Luxury Beachfront Bungalows, but with additional bedroom, sleeping maximum 3 adults or 2 adults and 2 children. 

2-Bedroom Grand Luxury Villas have two master bedrooms with 4-poster beds, two walk-in closets/dressing rooms, two bathrooms with Victorian-style claw foot bathtub and oversized walk-in shower, two large plunge pools and private patios, and two enclosed living rooms with pull-out sofa beds, sleeping maximum 6 adults or 4 adults and 4 children.2-Bedroom Superior Luxury Cottages have two master bedrooms with 4-poster bed, large bathroom with coral stone detailing and walk-in shower, two enclosed living rooms with pull-out sofa beds, private patio with walled garden and infinity-edge pool, sleeping maximum 6 adults or 4 adults and 4 children.

Luxury Beachfront Bungalow have walk-in closet/dressing room, large bathroom with walk-in shower and free-standing bathtub, private courtyard with outdoor shower and Jacuzzi, and private thatched shade area with sun loungers and table and chairs, sleeping maximum 2 adults. 

The ResidencesFeaturing personalised butler service, and each with a private infinity-edge pool, The Residences are the ultimate in private luxury. When staying in The Residences, you can also expect views of the Caribbean Sea and Pitons, full kitchen, turndown service, separate living room, Nespresso™ machines, ROIL and Natura Bisse bath amenities, and soaking tub in the master bedroom. 

1-Bedroom Residence is split into two categories - beachfront and ocean view. The beachfront option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. With 1 king-size bed, sleeping maximum 2 adults.

2-Bedroom Residence is spread over two storeys. The master bedroom has 1 king-size bed, and the second bedroom has twin beds and a large daybed, sleeping maximum 4 adults or 2 adults and 2 children. 

3-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second and third bedrooms have either 1 double bed or twin beds, sleeping maximum 6 adults or 2 adults and 4 children. 

4-Bedroom Residence is split into three categories — beachfront, oceanfront and ocean view. The beachfront option has direct access to the white sand beach, the oceanfront option has uninterrupted views of the ocean, and the ocean view has spectacular views of the sparkling sea. The master bedroom has 1 king-size bed, and the second, third and fourth bedrooms have either 1 double bed or twin beds, sleeping maximum 8 adults or 4 adults and 4 children. 

2-Bedroom Villa Residence is a single-story villa, with 1 king-size bed in the master bedroom and either 1 king-size bed or 2 double beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children. 

3-Bedroom Villa Residence is a two-storey villa and is split into two categories — beachfront or ocean view. The beachfront option has direct access to the white sand beach, and the ocean view has spectacular views of the sparkling sea. The master bedroom has a private balcony, large master claw-footed tub overlooking the sea and 1 king-size bed. The second bedroom has twin beds, and the third bedroom has 1 queen-size bed, sleeping maximum 5 adults or 2 adults and 3 children. 

Beachfront Collection 

The all-new Beachfront Collection consists of three award-winning beachfront houses, offering maximum privacy and comfort. The interior space features floor-to-ceiling sliding glass doors, giving breathtaking 180-degree views out across the Caribbean Sea and the Pitons beyond and merging interior with exterior. As you enter, you are immediately welcomed to the entrance hall, games rom, living and dining area and kitchen. Other features include outdoor shower, shaded terraces, outdoor kitchen and dining area, sunset yoga deck, Jacuzzi, plunge pool, waterslide and swimming pool, as well as direct, private beach entrance onto the exclusive beach area. 24-hour Butler service is also included.4-Bedroom Beachfront Collection, with four master bedrooms. Three bedrooms feature 1 king-size bed, and the fourth bedroom has twin beds. Sleeping maximum 8 people.


Opening for bookings in 2025, Sugar Beach, A Viceroy Resort, will unveil Spice of Life, an impressive nine-bedroom villa. Spanning 35,000 square feet, this villa can accommodate up to 18 guests while still providing an intimate setting for just two. It features private beach access, a spacious outdoor swimming pool measuring 40 feet by 19 feet, 13 bathrooms, and both a main kitchen and a commercial-grade kitchen in the basement. The villa is designed around a remarkable art collection, with interiors inspired by the artwork and the resort's natural surroundings, offering stunning floor-to-ceiling views of the picturesque UNESCO Pitons and Caribbean Sea. Constructed with locally sourced wood and stone, the soft, natural materials complement custom-made furniture in muted tones, ensuring the artwork remains the focal point. Additionally, the residence will include a sustainable water system, integrated solar power, and luxury amenities like 24-hour butler service, a dedicated on-property shuttle and driver, luxury airport transfers, and more.

5 restaurants and a cafe: The Terrace (serving breakfast), Bonte (open for à la carte lunch and dinner, Tapas menu available 11:30am-6:00pm), The Cane Bar (sushi, sashimi and other Asian-inspired dishes) and Saltwood (elegant dinner with International fare), Jalousie Grill (open for lunch and dinner), Boopa’s (Grab and go café). 4 bars including The Jalousie Bar open 9:00am-11:00pm serving cocktails, beachside, under the almond trees. The Cane Bar, a speciality rum bar serving lighter fare such as sushi, sliders, sashimi, and satay. (The Cane Bar is open to guests 18 years and older). Room service*.

Regular programme of daily activities and evening entertainment.

Swimming pool. The Rainforest Spa* with tree house treatment rooms and a specialist skin clinic. Fitness centre. New Viceroy Racquets Club (featuring top-tier facilities including one tennis court, one padel court, and two pickleball courts,  New kids club (with supervised activities for 4-12 years old, including storytelling, dance classes and craft making. Teen club. Tennis and volleyball. Water sports including Hobie Cats, windsurfing, kayaks and snorkelling. Scuba-diving* with resort course available*. Glenconner Beach jetty is open from 9:30am-5:00pm daily for resident guests 15 years and older. The all-new Audio Art Tour.

Hotel shuttle around the resort. Butler service. Laundry/dry-cleaning service*. Babysitting*. Beauty salon*. Gift shop.

This hotel has a Tourism Accommodation Fee of $6 per person, per night (payable locally, subject to change). Children aged 12-17 will be charged US $3 per person, per night. No fee for under 12s.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2215)
  • Very good (386)
  • Average (164)
  • Poor (70)
  • Terrible (51)
Image of the Tripadvisor rating Exceeded our Expectations for our Anniversary Celebration

Jan 8, 2025 GregnTinaW Cary, Illinois

We stayed at Sugar Beach Viceroy and we were completely overwhelmed with how amazing it was. The Service: Butlers: our butlers were really great! Tracy and Demond were responsive, they surprised us with a thoughtful banner in our room (it was our 30th Anniversary celebration) and we got champagne and chocolates from the catering manager. They… Read more
We stayed at Sugar Beach Viceroy and we were completely overwhelmed with how amazing it was. The Service: Butlers: our butlers were really great! Tracy and Demond were responsive, they surprised us with a thoughtful banner in our room (it was our 30th Anniversary celebration) and we got champagne and chocolates from the catering manager. They were personable, we adored them! The Room: Room 501 view is spectacular! We had the view of the pitons AND the water! We spent so much time on the deck and in the plunge pool. The room was very comfortable and clean and spacious! The Restaurants: we did not eat at The Cane Bar but we did have cocktails at the bar. The bartender was fabulous! Showed me how to make the mocktail that I was enjoying that night. The Jalousie Grill where we went for the Barbecue, we highly recommend this place for the BBQ. Bonte was the place we went most. Lunches and Dinners. The service was phenomenal, the food was delicious. The best place however is Saltwood. The service we received from Belinda was over the top. She did everything she could to make sure our dinners were special including having the people doing the entertainment play our wedding song! She made us feel so special and well taken care of. The food here is top notch, great quality! Overall, you cannot go wrong staying at Sugar Beach. The staff will make sure you are sad when you have to leave because they make you feel so very special and welcome. Read less
Image of the Tripadvisor rating A True Five Star Resort. Top-Notch in Every Way. Superb.

Jan 7, 2025 Shep D Hoboken, New Jersey

Many resorts claim that they are "five star" or "luxurious" and wind up being anything but. Sugar Beach is a true five star resort. It is the real deal. Sugar Beach has resounding luxury, impeccable service, wonderful facilities and outstanding food and drink. It was one of the best properties I have ever visited, hands down. My family and… Read more
Many resorts claim that they are "five star" or "luxurious" and wind up being anything but. Sugar Beach is a true five star resort. It is the real deal. Sugar Beach has resounding luxury, impeccable service, wonderful facilities and outstanding food and drink. It was one of the best properties I have ever visited, hands down. My family and I stayed here in November 2024. From the moment we arrived we were treated wonderfully. Our butler Karan was phenomenal. All of the staff go out of their way to assist and ensure your stay is top notch in every way. Example: when we arrived after a long flight, Karan and the staff took the liberty of booking us an early dinner reservation at the more informal restaurant. They anticipated that we would be a bit tired and hungry with two kids. They were right! Our villa was immaculately maintained and truly luxurious. From the bedding to the ample closet space to the minibar to the toiletries, everything was top-notch. All of the restaurants were excellent. I cannot think of one negative thing about the food or service. We particularly enjoyed the Mexican Fiesta Night at Jalousie Grill. We also loved the sushi at the Cane Bar. My two kids loved the food overall and my wife and I enjoyed it as well. The beach and the pool were great and well maintained. Snorkeling is fun activity and can be done on the beach all day. While some beach vendors did patrol the beach (the beach is not private) we never were bothered by them and enjoyed their company. The Butler service makes Sugar Beach special. You have a dedicated Butler to assist with everything from excursions to dining reservations to brining your keycard to the beach if you left it at your room (yes they did this for us without asking!). They are hard working and a pleasure to deal with always. My kids loved the kids club area and enjoyed the beach floating rafts very much. They said it was one of their best vacations. We did not want to leave and cannot wait to go back! Read less
Image of the Tripadvisor rating The diving team are legends!!

Dec 31, 2024 Seaside68716680831 Chirk, United Kingdom

Only here for the diving in the resort, super super helpful and great team, Elijah was extremely helpful when we booked quick and prompt by email and was extremely welcoming, Merv our dive master was full of info for diving and info for St Lucia with a smile on his face and a great sense of humour awesome dive team, if only we had more time to… Read more
Only here for the diving in the resort, super super helpful and great team, Elijah was extremely helpful when we booked quick and prompt by email and was extremely welcoming, Merv our dive master was full of info for diving and info for St Lucia with a smile on his face and a great sense of humour awesome dive team, if only we had more time to dive with them we would. Dives sites were amazing and Merv gave us great briefs before hand making everyone comfortable with the dives, saw turtles, pufferfish, barracuda and lionfish to do hunt as well. Overall the whole team in the dive centre were really helpful and even if we weren't diving with some instructors/boat crew they were all really happy to help and crack a joke or two with you. Me and my partner really really enjoyed it and like I said would dive with them again. Read less
Image of the Tripadvisor rating Just the very best you can get.

Dec 30, 2024 Ben W

I’ve stayed in many top hotels before, but this one still comes out on top. • The hotel is pure luxury. • The food is amazing. • The beach is wonderful. • The rooms are incredible. • The options for kids are fantastic. • The staff and butler service are exceptional. Just wow, wow! This place is truly unforgettable. If you want a holiday to… Read more
I’ve stayed in many top hotels before, but this one still comes out on top. • The hotel is pure luxury. • The food is amazing. • The beach is wonderful. • The rooms are incredible. • The options for kids are fantastic. • The staff and butler service are exceptional. Just wow, wow! This place is truly unforgettable. If you want a holiday to remember this is the best you can get. Read less
Image of the Tripadvisor rating Not As Advertised Not Private Resort

Dec 29, 2024 Cesar G

The resort is not private. Anyone can enter. People go through the resort to the resort beach shown on the website. Tourist trap sightseeing charters pick up from the hotel beach pier. We would advise against going or at least be aware it’s not private and not very safe to have general public entering the property. You also have to be shuttled… Read more
The resort is not private. Anyone can enter. People go through the resort to the resort beach shown on the website. Tourist trap sightseeing charters pick up from the hotel beach pier. We would advise against going or at least be aware it’s not private and not very safe to have general public entering the property. You also have to be shuttled around the property for which you have to call and wait. Once in the shuttle you are subject to picking up other hotel guests and/or dropping off at their room location. Walking around is almost impossible given the incline from the mountain. See photos. Read less