Alexandra Resort

Providenciales, Turks and Caicos Islands

Virgin rating

The hotel

Located on a long stretch of beautiful Grace Bay Beach, the Alexandra Resort is the perfect spot on the sand for all types of traveller. With a generous all-inclusive offering, spacious accommodation and friendly, personal service, you’ll be unwinding in comfort from the moment you step into the resort. The stunning grounds are lined with palm trees and bright tropical flowers, with a large lagoon-style pool that’s perfect for taking a dip and admiring your surroundings. Little ones are catered for with complimentary access to the Kids Club, whilst you relax on the beach, unwind in the spa, or enjoy the complimentary non-motorised water sports that are on offer. Come dinner time, there’s plenty of exciting options to indulge in, whether it’s fresh seafood on the seafront at Fish Deck, or a meal served on a hot stone at Black Rock Grill – and what’s more, you’ll also have access to the dining options at sister resort Blue Haven, with a complimentary shuttle to take you between the two.

Amenities

  • Bicycle Rental
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Families
  • Bar
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on Grace Bay Beach on Providenciales. Transfer time from airport: approximately 15 minutes.

Hotel information

All studios and suites feature a balcony or terrace, air conditioning and ceiling fans, flat screen TV with US and international channels, laptop-size safe and a kitchenette equipped with a microwave, small refrigerator, sink and small appliances, iron and ironing board. Garden Studios feature views of the pool or garden, bathroom with shower, and 1 king-size bed, sleeping maximum 2 people.


All Inclusive: inclusive of all meals at any of the resort’s restaurants. Unlimited domestic and premium beverages at any of the resort's restaurants, bar and swim up pool bar. All taxes and service charges. In-room fridge stocked with water, soft drinks and beer. 24-hour snack stations. All Inclusive access to sister resort Blue Haven (dinner reservations required) with a complimentary shuttle between the two resorts. Complimentary Kids Club and Fun Pals programme. Complimentary WiFi throughout the resort. Free use of non-motorised water sports including water trampoline, snorkelling, kayaks, sail boats and stand up paddle boards. 24-hour fitness room. All Inclusive does not include room service, retail store purchases, spa treatments or massages, motorised water sports, diving, airport transfers or tours.

Oceanfront Studios feature ocean views, facing Grace Bay. With a shower in the bathroom, and 1 king-size bed sleeping maximum 2 people.

Deluxe Oceanfront Studios with views over Grace Bay. Feature a balcony or terrace and have 1 king-size bed, a kitchenette with small refrigerator and microwave and a bathroom with a shower. Sleeps a maximum of 2 adults.

One Bedroom Garden Suites feature garden or pool views, as well as a master bedroom with 1 king or 1 queen-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. The living room comes with a queen sleeper sofa, ½ bathroom and a second flat screen TV. Sleeping maximum 4 people.

One Bedroom Oceanfront Suites feature ocean views facing Grace Bay, as well as a master bedroom with 1 king-size bed, flat screen TV and a full en-suite bathroom with tub and shower. The living room comes with a queen sleeper sofa and a second flat screen TV. Sleeping maximum 4 people.

Deluxe One Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom has 1 king-size bed, flat-screen TV and full en-suite bathroom with a shower. This room also features a separate living area with a queen sleeper sofa. Sleeps a maximum of 4 people. 

Two Bedroom Oceanview Suites feature balconies with partial ocean views, and views of the pool and gardens. The master bedroom comes with a king or queen-size bed, flat screen TV and a full en-suite bathroom with separate tub and shower. The second bedroom offers a king or a queen bed, flat screen TV and a full bathroom with separate tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Two Bedroom Oceanfront Suites feature balconies or terraces with direct ocean views facing Grace Bay. The master bedroom comes with a king bed, flat screen TV and a full en-suite bathroom with tub and shower. The second bedroom offers 2 twin beds that can be converted to a king bed, flat screen TV and a bathroom with tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Deluxe Two Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom comes with a king-size bed, flat-screen TV and a full en-suite bathroom with shower. The second bedroom offers 2 double beds and a bathroom with shower. The suite also features a separate living area with a queen-sized sleeper sofa and a small bathroom. Sleeps a maximum of 6 people. 

Four Bedroom Oceanfront Penthouse Suites have expansive views over Grace Bay. There are two master bedrooms, each with a king-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. Two additional bedrooms each offering two twin beds that can be converted to king beds, flat screen TV and a bathroom with shower only. One large living room featuring 2 queen sleeper sofas, ½ bathroom and a flat screen TV. Sleeping maximum 12 people.

Black Rock Grill (al fresco a la carte evening dining), Asú (casual buffet restaurant by the pool with indoor and outdoor seaing), Fish Deck (beachfront dining with a variety of fresh seafood and a la carte options), Dragon Orchid Sushi (a la carte serving sushi and Asian small plates, open for dinner), Food Truck Stop (consisting of 3 food trucks, offering cocktails and blended drinks. Tacos and Ceviche, and BBQ fare). Rumba Beach Bar, Swim-Up Pool Bar, and Coconut Bar. Use of restaurants and bars at sister resort, Blue Haven.

Large lagoon-style swimming pool. All Inclusive water sports activities, including stand up paddle boarding, kayaking, hobie cats, and use of snorkel gear. Additional activities (including sailing lessons and boat rides) are available at an additional cost. Provo Golf Club* located a 10-minute drive from the resort. Shopping boutique. The Elevate Spa* (treatments including massages, facials, body treatments and nail services). Caicos Dream Tours*. Kids club. Exercise room.

Complimentary WiFi throughout the resort. Complimentary shuttle to and from sister resort Blue Haven. 24-hour front desk.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2283)
  • Very good (987)
  • Average (305)
  • Poor (160)
  • Terrible (133)
Image of the Tripadvisor rating Quality Time with Family

Jan 9, 2025 Chloe May L

I fully recommend staying at this resort! The things that stood out to me most was the location and the staff! To me these are the most important items. You cannot get a better beach location on the island and I was grateful we could see the sunsets. The staff were all very present, attentive and kind! One staff member named Kimron stood out… Read more
I fully recommend staying at this resort! The things that stood out to me most was the location and the staff! To me these are the most important items. You cannot get a better beach location on the island and I was grateful we could see the sunsets. The staff were all very present, attentive and kind! One staff member named Kimron stood out to me because he always was encouraging people to come engage in games, have fun and make the most of your stay while enjoying the resort! Definitely make sure to say hi to him when you go and he will be sure you have the best time! And the beds were also very comfortable which is very important! Read less
Image of the Tripadvisor rating Kind staff. Unusual for Providenciales,.

Jan 5, 2025 OnlyFiveStars

The positive is that the property has a kind and helpful staff. The location is good. The food is below average. The rooms, although renovated, are a bit depressing and non descriptive. It looks and feels like a motel. The beach is in a prime location.
Image of the Tripadvisor rating Great trip with family and friends

Jan 3, 2025 thesleen Hillsdale, New Jersey

My family of four (kids 7 and 11) visited this hotel in early November with friends and we really enjoyed our stay. Some of the highlights - The rooms are large and have ample amenities for a family of four, especially the two bathrooms. We found the food overall to be very good and sometimes great. Our faves were the truck stop for lunch and the… Read more
My family of four (kids 7 and 11) visited this hotel in early November with friends and we really enjoyed our stay. Some of the highlights - The rooms are large and have ample amenities for a family of four, especially the two bathrooms. We found the food overall to be very good and sometimes great. Our faves were the truck stop for lunch and the steak grill for dinner, and the breakfast buffet and beachside buffet were very good. We also liked the ability to go to Blue Haven via the shuttle for the day or for a meal. It's a beautiful property, but definitely more quiet! The entertainment team was great, both during the day and evening, but would have loved to see more volleyball/soccer, etc. for the kids during the day. Some of the staff were really great, including Marisol, Priscilla (went above and beyond both before and during our trip), Karl at the restaurants, and Cheeky and the other female day entertainer (can't remember her name but she was so full of life!). Some of the areas where there can be improvement - the main restaurant for lunch was very slow and often got our orders wrong, so we much preferred the beachside buffet and truck stop. Towels were often an issue, especially in the room. We were never given enough and often had to call for more, and sometimes they never arrived. Robes in the room would be a nice touch. There was also a metal bar that stuck out from the mattress which was a serious hazard. Additionally, while the beach and ocean are absolutely beautiful, the hotel advertises a water trampoline. We asked several times where it was, and continuously received the runaround, so it was never out during our 7 day stay, unfortunately. Also, the water sports guys probably could make a bit more effort (for example, help bring the paddle boards to the ocean). The lobby is basic and does not make a good first impression for the hotel, but I believe construction is underway to remedy that, and lastly, the gym could use a sprucing up! Overall a really great stay and looking forward to going back in the near future. Read less
Image of the Tripadvisor rating all inclusive

Jan 2, 2025 norma f

This place was lovely. The food was good and the beach beautiful. Lots to do Sylvie and the jerk chicken lunch spot made the best chicken . Be sure to try it if you get there. She puts a lot of special care into her cooking and it is delicious and there is always a lineup at lunch time.
Image of the Tripadvisor rating Our vacation to Turks & Caicos, a celebration of my wife’s 78th birthday.

Dec 28, 2024 Tony S

My wife and I visited this all-inclusive resort for eight days in December 2024. The resort is expensive, as we selected an ocean-front room with a balcony. The initial room they gave us was on the second floor, and had a so-so view of the beach and water. The manager willingly accommodated my request to move us to a room with a more expansive… Read more
My wife and I visited this all-inclusive resort for eight days in December 2024. The resort is expensive, as we selected an ocean-front room with a balcony. The initial room they gave us was on the second floor, and had a so-so view of the beach and water. The manager willingly accommodated my request to move us to a room with a more expansive view of the beach and water. We got a one bedroom suite on the 4th floor. This room was spacious, comfortable, and modern. It included a king bed, sofa, kitchen, dining area, two TVs, washer and dryer, safe, etc. We enjoyed sitting on the balcony that gave us an excellent view of picturesque Glacier Bay. Almost all the employees were courteous and helpful and provided excellent service. The food was good, especially at the Black Rock restaurant (ribeye steak and salmon). The pool and surrounding area and landscape were adequate. We went on a private four-hour island tour with D.C. He was an excellent tour guide, engaging and informative. We ate at the Conch Shack, pricey but super good. Reception at the resort recommended D.C. I walked to downtown that has several quality shops and restaurants. The only drawback was a major one in that my wife is handicapped, and there is no beach access for handicapped guests at the resort. One path had 16 stairs, and the other path had a steep downward walkway then several large uneven rocks before getting to the sand. Although we enjoyed our visit to the resort, we probably would not return because my wife was unable to get to the beach. A Read less