Dreams Playa Mujeres

Playa Mujeres, Mexico

Star rating

The hotel

Experience the two sides of Cancun in one luxurious hotel — the beauty of the beach and the life and soul of Mexico’s ultimate party mecca. Along a private sweep of sands, tiered lagoons spill down the centre of Dreams Playa Mujeres, with three main pools, a children’s pool and six hot tubs, a waterpark, and a mini-splash park... all making this the definitive aqua paradise. Relaxation also comes in the form of the adventures of the kids’ and teens’ clubs, and the indulgence of 10 restaurants, with 24-hour dining on the table. But this is Cancun, so the party’s never far. The fun of downtown’s approximately an hour away and, before you head out, you’ve got 13 bars and lounges to sip at, and live entertainment from stage shows to beach parties.

Amenities

  • Golf
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Water Skiing
  • Yoga
  • Babysitting service
  • Kids Club
  • Teen Club
  • Families
  • Bar
  • Evening Entertainment

Where is it

Along a private stretch of beach, a 10 minute drive north of Cancun. Situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course. Transfer time from Cancun Airport: 35 minutes.

Hotel information

502 spacious suites. All with air-conditioning, furnished sitting area with sofa bed, 24-hour room service, in-room tablet with resort information, whirlpool for two on the terrace (with the exception of Ocean Front Suites and Swim-Out Suites), 48” flat-screen satellite TV, Dreams Box for private room service delivery, USB connectors, direct dial telephone, alarm clock radio with capability to connect several electronic devices, safe, daily refreshed mini-bar with beer, soft drinks, juices and bottled water, Nespresso™ coffee machine, rain shower, hairdryer, blackout drapes, double vanity, bathrobes and slippers. 

Junior Suite Garden View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Please note: the Junior Suite Garden View with a king-size bed can be connected upon request to a Junior Suite Garden View with 2 queen-size beds. Connecting rooms available upon request.

All Inclusive of: Unlimited-Luxury® includes all meals (buffet and à la carte) and snacks, afternoon tea, plus all alcoholic and soft drinks (premium and domestic brands) by the glass. Stocked in-room mini-bar with water, soft drinks and beer. 24-hour room service is also included. All activities and entertainment above unless otherwise stated. Daily maid service. Concierge service and pool and beach waiter service. All taxes and gratuities. No restaurant reservations are required. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at companion properties (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades

Junior Suite Pool View Rooms have a furnished private terrace with a whirlpool and include a separate living area with a sofa bed and either 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children. Connecting rooms available upon request.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Junior Suite Ocean View Rooms showcase stunning views across the sea, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Ocean View Rooms have breathtaking ocean views and include Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children.

Preferred Club Junior Suite Swim-Out Ocean View Rooms include access to a semi-private pool overlooking the ocean as well as Preferred Club privileges, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults. Please note: No children are accepted in this room category.

Preferred Club Junior Suite Oceanfront with Private Pool Rooms feature a furnished private terrace and an ocean front private pool and direct access to the beach, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. This room type includes Preferred Club privileges.

Preferred Club Master Suite Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat screen TV as well as a furnished private terrace with whirlpool overlooking the ocean. This room type includes Preferred Club privileges and is located on the highest floors of the Preferred Club buildings, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 3 children. Connecting rooms available upon request.

Preferred Club Master Suite Swim-Out Ocean View Rooms come equipped with a separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV, a spacious bathroom with hydro-tub and a furnished private terrace with swim-out access to a semi-private pool overlooking the ocean. This room type includes Preferred Club privileges, with 1 king-size bed facing the Caribbean sea, sleeping maximum 3 adults. Connecting rooms available upon request. Please note: No children are accepted in this room category.

Preferred Club Master Suite Oceanfront with Private Pool Rooms have a spacious bathroom with a hydro-tub and rain shower, separate living area with sofa bed, dining table for 4 people, ample sitting area and flat-screen TV and a furnished private terrace with direct access to the beach and a private pool. With 1 king-size bed, sleeping maximum 3 adults. This room type includes Preferred Club privileges. Connecting rooms available upon request.

Preferred Club Two-Bedroom Villas are modern and stylish, with a spacious bathroom with rain shower and double vanity, a separate living area with sofa bed, dining table for 6 people, ample sitting area and flat-screen TV and a private furnished terrace with whirlpool and direct access to the Preferred Club Lazy River. There are 2 bedrooms, one with a king-size bed and one with 2 queen-size beds, sleeping maximum 5 adults or 4 adults and 4 children. Preferred Club privileges are included.

Preferred Club guests enjoy enhanced amenities including:

  • Personalised check-in and checkout at the Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge 
  • À la carte breakfast at Maris 
  • Access to the Lazy River at the Preferred Villa Section 
  • 20% off spa treatments (not combinable with any other promotions/offers) 
  • Upgraded mini-bar service and bathroom amenities
  • Pillow menu
  • Complimentary computer access in the Preferred Club Lounge 
  • Complimentary daily newspaper in the room (English or Spanish) 
  • Bali beds in the pool and beach area exclusively for Preferred Club guests 
  • Preferred Club area on the beach with exclusive access to the Hideaway bar

10 dining options, including 6 à la carte restaurants, one casual eatery, one buffet, a grill and a café with an ice cream parlor. World Café (international buffet), Maris (seafood restaurant, open for breakfast, lunch and dinner - breakfast is for Preferred Club guests only), Tides (poolside grill and snacks), L'Etoile (fine French cuisine, for guests aged 13 years and above), Tres Colores (authentic Mexican cuisine), Fusion (Japanese cuisine influenced by Peruvian ingredients), Mezes (gourmet Mediterranean cuisine) and Gaucho Grill (Brazilian steakhouse). That's A Wrap (fresh salads and wraps) and Dolce (premium coffee, deli snacks and ice cream). 13 bars and lounges including a cocktail bar, 4 pool bars, a spa bar, sports bar and music lounge, lobby bar, theatre bar, 2 Preferred Club bars, an exclusive beach bar and kids' and teens' bars. Additionally, guests over the age of 18 will enjoy full access to all of the restaurants and bars at the all-adult Secrets Playa Mujeres Golf & Spa Resort, located a quick walk away. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighbouring resorts (terms and conditions apply).

The Dreams entertainment team will provide endless fun during the day or night. Theme nights and beach parties, live musical performances and stage shows.

3 swimming pools including 2 infinity pools, 6 hot tubs and a children's pool. Lazy river (exclusively for Preferred Club guests). On-site water park for all ages and a mini-water park for children. Dreams Spa by Pevonia®*. Fitness centre. Water aerobics. Ping-pong. Basketball. Pickleball court. Paddle tennis court. Beach football. Putting green. Yoga and fitness classes including stretching, Pilates, fitness boot camps and Caribbean dance lessons. Experience a traditional Temazcal ceremony. Water sports including, kayaking, catamaran, snorkelling, scuba diving lessons*, PADI diving centre* and water-skiing*. Fishing tours*. Beach and pool volleyball. Explorer's Kids' Club for children aged 3-12 years, with a playground, arts and crafts, sandcastle contents, treasure hunts and board and video games. The Core Teens' Club for teenagers aged 13-17 years, hosting daily activities and a vast array of sports and games as well as social events including weekly bonfires, disco mixers and foam parties. Discounted green fees at Playa Mujeres Golf Course. Cooking and cocktail classes including wine and tequila tastings. Spanish lessons. Adults staying at Dreams Playa Mujeres Golf & Spa Resort have access to the nearby adults-only Secrets Playa Mujeres Golf & Spa Resort facilities, including tennis courts, archery, batting cage and euro-bungee.

Complimentary WiFi access. Babysitting service*. Tours and excursions desk*. Currency exchange. Medical facilities*. 24-hour concierge service. Laundry/dry-cleaning services*. Shopping area and gift shop. Adults have full access to the facilities at Secrets Playa Mujeres located next door including the spa, tennis court, batting cage, archery, pools, bars and restaurants.

* Denotes local charge.

Please note: interconnecting rooms are available on request and carry a local charge (subject to availability on arrival).

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (5584)
  • Very good (1391)
  • Average (666)
  • Poor (338)
  • Terrible (328)
Image of the Tripadvisor rating A wonderful week of fun in the sun with a welcoming staff.

Mar 12, 2025 matours Dartmouth, Massachusetts

The staff was outstanding - attentive and responsive. The resort had something for everyone. There were plenty of seating options around the pool, and unlike some of the reviews I read, we did not need to be out at the crack of dawn to find a seat. If you wanted several together, that was a little tougher, but you could find something. The… Read more
The staff was outstanding - attentive and responsive. The resort had something for everyone. There were plenty of seating options around the pool, and unlike some of the reviews I read, we did not need to be out at the crack of dawn to find a seat. If you wanted several together, that was a little tougher, but you could find something. The activities provided a break when we felt we needed a change of pace. I brought some of the hanging DampRid moisture absorbers because several reviews mentioned dampness in the closets. We had no problem with that and I lugged them back home unused.The climate control in the rooms was excellent. The food was good, although not always a gourmet experience, but that is to be expected at a family oriented resort. Read less
Image of the Tripadvisor rating amazing wedding experience! Perfect resort for family and friends

Mar 12, 2025 Amanda W

If you are thinking about having you wedding here - I cannot recommend it enough. We had 71 guests attend our wedding and 67 of them stayed at the resort. From the wedding planning, to the accommodations, to being able to socialize with everyone during meals and hanging out during the day - AMAZING!
Image of the Tripadvisor rating Would go back! (family vaca - kids 9&12)

Mar 12, 2025 Aimee S

Tons to do and resort was big enough that it didn't feel crowded but not too huge that it took very long to walk from our room to any location. The rainhead shower was amazing. The restaurants were all delicious. Tons of activities for kids and families. Everyone was very kind and we felt incredibly safe there.
Image of the Tripadvisor rating Moses is your guy!!!

Mar 12, 2025 Ben A

Moses went out of his way to make sure my family and I had everything we could want to make our experience the best that it could be. Above and beyond the call of duty, just ask for Moses and I promise you’ll have a good time!!! Also the food was amazing everywhere we went on the resort.
Image of the Tripadvisor rating Food was disappointing

Mar 9, 2025 Virginia C Beverly, Massachusetts

In August 2024, my family of seven, including three energetic kids aged six and under, embarked on a much-anticipated vacation at Dreams. With my parents joining us, we were excited for a week of relaxation and fun in the sun. The weather was absolutely perfect—warm with just the right amount of breeze to keep us comfortable while we enjoyed our… Read more
In August 2024, my family of seven, including three energetic kids aged six and under, embarked on a much-anticipated vacation at Dreams. With my parents joining us, we were excited for a week of relaxation and fun in the sun. The weather was absolutely perfect—warm with just the right amount of breeze to keep us comfortable while we enjoyed our time outdoors. The hotel itself was very nice, boasting multiple pools that catered to all ages, and the beach was simply idyllic. Our rooms were well-kept, providing a cozy retreat after our daily adventures. However, we did notice that the jacuzzi could have used a bit more attention in terms of cleanliness, but since we’re not big fans of hot tubs, it didn’t dampen our spirits. Unfortunately, the biggest letdown of our stay was the food. The resort primarily offered a buffet-style dining experience, and from the moment we arrived, we were directed to the buffet. The smell was quite off-putting, which was disappointing, as we had been looking forward to indulging in delicious meals. There were a few other options for lunch, but mostly fast-food such as burgers and french fries. The drinks were also a letdown, as they felt overly watered down. While there were a couple of standout dining options—the French and Asian restaurants—these were not always open, leaving us with limited choices. The Brazilian restaurant was a big disappointment, as the food resambled the food you get at the buffet. On a brighter note, the kids had a fantastic time! The resort provided plenty of entertainment tailored for them, and although we only utilized the kids' daycare twice, the staff was exceptional and truly wonderful with our little ones. They made our kids feel safe and engaged, which allowed us some much-needed downtime. Reflecting on our experience, I wish the resort had prioritized better food options. I had read several reviews echoing my sentiments about the dining situation, and while I initially thought some were overly critical, I now find myself wishing I had heeded their warnings. Overall, I cannot wholeheartedly recommend this resort, as I believe it falls short of delivering value for the price we paid. If you’re considering a family getaway, it might be worth exploring other options that offer a more satisfying culinary experience. Read less