Royalton Grenada, An Autograph Collection All-Inclusive Resort

Resort wrist band was also your room key!! Wonderful staff. Resort does require aa fair amount of climbing. We enjoyed the food, had dinners in the Indian & Italian & buffet. Also Scoops for ice cream. Ocean was close & the sand was clean. You could take golf carts around the resort, we took them at night when it was dark - only waited a long time one night. Pool was nice & not too crowded. Small issues - beach towels ran out in the early afternoon, we had issues with our room towels and/or wash cloths being taken & not replaced. Less than 10 minutes from the airport. Check in & out relatively painless. Rooms were clean. Read less

After reading the very negative and unfair review written on 11th March, although I do not often compose reviews, I feel compelled to write something to add some balance here as I know such reviews can have a big impact. As per many previous reviews, we concur with the many positives as follows;- Hotel Setting - Stunning Grounds and Beautiful Beach Setting Fitness Facilities and Fitness Staff - Brilliant Entertainment Both Daytime and Evening - Very Good, the Vibe Team worked tirelessly and George on the dance floor was a breath of fresh air. Our Room - Meticulously cleaned and serviced daily. Hotel Staff - In general, mainly friendly, helpful and courteous, There were a couple of areas which do require attention;- Service at the bars - The bar staff seemed to work very hard, the main problem seemed to be that many people were ordering time consuming cocktails which created unwelcome waiting times. There were times when other staff were around but they were not stepping in to help, could 'working smart flexibly'' be introduced? Alternatively, could self service stations for soft drinks etc be introduced? I will add there did appear to be an uptick in bar service during the last few days of our stay? Waiting times at The Buffet Restaurants - There were a few days where we queued some time to enter the restaurant, not every day but on a few days over a busy weekend, this did not go down well. It seems that staffing levels at these times need to be looked at? In summary, we thoroughly enjoyed our stay. However, when a hotel is graded as 5 Star, many expect perfection and will otherwise complain. Maybe, just a few tweaks are needed. Read less

We spent two weeks at the Royalton Grenada and enjoyed our time there and would return. We were concerned by some of the negative reviews but we had a fun, relaxing vacation. For us, the most impressive thing was the Grenadian people. Almost everyone had a positive and friendly attitude. We were thanked for spending our vacation with them. They appeared to like us as guests. They wanted to know what we thought of their country and our stay. As guests, we were valued. We stayed at the Diamond Club and appreciated our butlers Jermisha and Brad. Jermisha worked most during the day shift and arranged many things for us. They used WhatsApp to keep in touch. We spent most days under a shade tree on a comfortable lounger. There are plenty of lounge chairs and especially if you want to be in the sun. Shady spots were not as plentiful. During our first week, there were more families and it was fun watching the kids enjoying the pool. The second week there were more older people chatting and sipping a fancy drink in the pool! Looking after our beach and pool needs were Rocky, who worked very hard at taking and delivering food and drink orders, the always happy Joshim and Abygail, who can probably help you out if you need sunscreen. We enjoyed going to the daily aqua fit classes and it was a fun workout led by the enthusiastic FIT team: Kelsom, Roneisha and Jeremy. The classes are fun. Kelsom also led excellent yoga classes at 7:30 am most days. The class was offered early in the day because of the heat later in the day. From some of the reviews, we were worried about the food! We prefer a restaurant meal to a buffet. Our favourite restaurant was Ma Maison and many thanks to Selina, Jamal and Jenelle for looking after us four times and especially on our last night. We really enjoyed meeting Nexi, the hostess at Taj and she always looked after us and even when I messed up the reservation time. The food was good and the servers had to deliver so much food to the tables that there wasn’t time for small talk. They were very efficient! We were especially happy to be part of the 51st anniversary Independence meal at Marche. Thank you to Kayla, Trevis, Gary and Chef Andrew. They enjoyed explaining the food choices. The woman who was in charge of the desserts that night did an awesome job! Sorry I didn’t learn her name. I admit to trying 5 desserts. We often went for breakfast at Marche and we enjoyed eating there. The staff was great and there were lots of healthy choices. When we had breakfast at Grazie, we appreciated Nyasha looking after us. Most guests followed the dinner dress code which is smart casual. Jermisha arranged room service one evening and it arrived hot, on time and it was yummy. For lunch we sometimes ordered from Nibbles or made a plate from the Diamond Club buffet. There was plenty of food! Most often our room cleaner was Alisha C. She did an excellent job every time and was very friendly. Everyone who works there has a uniform and that makes it easy to know who was working and doing what. There were unobtrusive security guards on duty. The gardens are beautiful at the Royalton and the gardeners always appreciated a thank you as they worked very hard. As others have said, the Royalton location is excellent. It’s close to the airport and the long beach is beautiful. The sunsets are beautiful! At one end of the beach, people can snorkel and at the other end there’s a sandy beach more suitable for swimming. Our room was on the top floor of Diamond Club and faced the ocean. The view was lovely and the room was quite nice. I would have liked a shelf in the shower for my hair products and a robe and a few hooks in the room would be helpful, too. Finally, a big thank you to the staff a guest never meets. Thank you to whoever does all of the laundry. Washing brown towels day after day must be a huge job! It’s an important job! We are glad to have visited Grenada and The Royalton was an excellent choice. Read less