Chelsea Hotel

Toronto, Canada

Star rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2159)
  • Very good (3185)
  • Average (2494)
  • Poor (1181)
  • Terrible (870)
Image of the Tripadvisor rating Good stay, be wary of the elevator system

Apr 15, 2025 CHANTAL K

Overall, we had an amazing time, the rooms were comfy, tv was big, worked great, the hotel was so clean, nice new sheets, nice bathroom, underground parking was fantastic, staff and location were outstanding, but the colour coded elevator system that only go to certain parts of the hotel nearly made me sleep in my car!
Image of the Tripadvisor rating a hospital stay

Apr 15, 2025 Adventure522355

wonderful experience, staff was easy to deal with, was easy to find my room and no issues with the parking. I always go to the delta, I am a patient at princess margaret hospital and whenever I have a early appointment. I go to the delta
Image of the Tripadvisor rating Beyond my Expectations

Apr 15, 2025 spost747904 New Brunswick, Canada

Love this hotel!!! For a hotel in downtown Toronto the price of the rooms was great. The rooms and hotel has been well maintained over the years. The showers had very nice pressure and had shower heads with different options for massage or regular use. I was on vacation with my brother and his family so we had adjoining rooms and really liked that… Read more
Love this hotel!!! For a hotel in downtown Toronto the price of the rooms was great. The rooms and hotel has been well maintained over the years. The showers had very nice pressure and had shower heads with different options for massage or regular use. I was on vacation with my brother and his family so we had adjoining rooms and really liked that there was 2 doors that had to be unlocked in order to utilize the rooms this way. If I would have been staying alone and not needed the adjoining part it is good to know it would not have been possible for someone to get through those doors. The hotel has everything you could possibly need to have a fun filled getaway. There is lost of food options with the market garden and the full service restaurant. The family zone was helpful in playing out the kids with the pool that had a very cool slide and the arcade for extra entertainment. I also loved the adult zone on the 27th floor it had amazing views with the quieter area to swim, lounge in the hot tub, or do other work outs. This hotel is in a very convenient location and had doors exiting onto 3 of the streets around it that are well marked with the name of the street you are exiting onto. It is a quick walk to many fun things to do around you, but is still in a quiet enough area that you are not disturbed when you are sleeping. Read less
Image of the Tripadvisor rating 2025 Trip to Toronto

Apr 14, 2025 t94iausy5l

Check-in was typical, I can see that since we last stayed here, they have improved the rooms, well updated them. The chair had Cheetos in it, and fingerprints on the sliding glass door. The water pressure was only a trickle when you turned on the shower part, good in the tub but not for the shower. I understand it was a full house and I can… Read more
Check-in was typical, I can see that since we last stayed here, they have improved the rooms, well updated them. The chair had Cheetos in it, and fingerprints on the sliding glass door. The water pressure was only a trickle when you turned on the shower part, good in the tub but not for the shower. I understand it was a full house and I can appreciate that but customer services at this hotel use to be amazing and never would you find a dirty room like the one we stayed in . Read less
Image of the Tripadvisor rating Canada- oh Canada!!!

Apr 13, 2025 thehappywanderers555 Peterhead, United Kingdom

When we arrived they couldn't find our booking for the first night and faffed around asking me to send my confirmation in an email to them yet I'm standing there with it on my phone Other than that all was good Rooms nice, comfy beds, pool good The area around the hotel is dodgy Every time I went out I was asked for money A lot of drug users in… Read more
When we arrived they couldn't find our booking for the first night and faffed around asking me to send my confirmation in an email to them yet I'm standing there with it on my phone Other than that all was good Rooms nice, comfy beds, pool good The area around the hotel is dodgy Every time I went out I was asked for money A lot of drug users in cafes etc wanting you to buy breakfast for them- but hae that's liberal Canada Many homeless all around Toronto Central for everything we wanted to do Read less