Part of the very fabric of Midtown Manhattan, this Art Deco attraction is proudly capped with the red ‘New Yorker’ sign that’s made it a landmark in the city skyline. Inside its iconic 1929 shell, this Jazz Age hotel’s held on to its heritage. Its top location, just a block from Penn Station and Madison Square Garden, means you’re well placed for attractions like Macy’s, Times Square and the Empire State Building. And it doesn’t matter what time you finish exploring, its 24-hour Tick Tock Diner will give you a taste of New York with American comfort food classics like burgers and all-day breakfasts. If you fancy something a little more upmarket, the New Yorker’s Trattoria Bianca comes with an oyster bar.
Amenities
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Valet parking
Close to City Centre
Where is it
In Midtown West, along 8th Avenue, across the street from Penn Station, Madison Square Garden, and Manhattan Centre. It’s location also puts you right near sights like Times Square, the Empire State Building, Hudson Yards, and Jacob Javits Convention Centre. Transfer time from John F. Kennedy International Airport: 40 minutes.
Hotel information
1050 compact rooms. All with Art Deco inspired décor, 32” flat-screen TV with free HBO, complimentary WiFi, hairdryer, iron and ironing board, and bathroom amenities. Refrigerators* and coffee makers* are available on request.
Standard Rooms are 100-125 sq ft and are on floor 19 or above, with a queen-size bed sleeping maximum 2 adults.
Standard Double Double Rooms are located on floor 19 or above, with 2 double beds, sleeping maximum 4 adults.
Tick Tock Diner (open 24 hours a day Weds-Sun, and from 6:00am-10:00pm on Monday and Tuesday, serving American-style comfort food). Trattoria Bianca (Italian restaurant with oyster bar, open for lunch and dinner). Butcher and Banker (steakhouse, open for dinner and late night drinks).
Fitness centre.
Complimentary WiFi access. Room service*. Discounted self-parking rates available at 1 Penn Plaza (payable locally).
The resort fee of $29 plus tax per room, per day has been waived for all Virgin Atlantic Holidays customers.
Please note: one person must be aged 18 years and over in each room at check-in.
Based on 16777 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5774)
Very good (6376)
Average (2788)
Poor (1030)
Terrible (811)
Old and grand hotel in need of some upgrades. Great staff though!
Apr 16, 2025Kenny B
The hotel lobby was beautiful and grand. The staff was friendly and helpful. The housekeeping staff was very pleasant and on top of things. The hallways and the room were pretty outdated. The room itself was clean, and the bed and pillows were very comfortable. However, the windows were drafty with quite a bit of cold air coming in (we actually…
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The hotel lobby was beautiful and grand. The staff was friendly and helpful. The housekeeping staff was very pleasant and on top of things. The hallways and the room were pretty outdated. The room itself was clean, and the bed and pillows were very comfortable. However, the windows were drafty with quite a bit of cold air coming in (we actually sat our packaged drinks next to the window to keep them cold). The bathroom was in real need of a renovation. The toilet was old industrial, the sink was a shallow pedestal, and the shower was difficult, the water randomly alternated between very hot and very cold. Our view wasn't good at all, but that's not unusual for NYC and not the hotel's fault. We asked and offered to pay for a better view, but no rooms were available.
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I guess we just came at the wrong time
Apr 15, 2025brucergoldbergPlano, Texas
First of all the staff is amazing and they are definitely doing their best to keep up.
We stayed here because it was within walking distance to Madison Square Garden.
We booked two rooms. One for the adults and one for the grown kids. The kids room was great HOWEVER:
We paid for an upgraded room and when we arrived at 3 am to check in, the…
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First of all the staff is amazing and they are definitely doing their best to keep up.
We stayed here because it was within walking distance to Madison Square Garden.
We booked two rooms. One for the adults and one for the grown kids. The kids room was great HOWEVER:
We paid for an upgraded room and when we arrived at 3 am to check in, the room was still available for us. However at 430 am, this horrible noise kept happening over and over that kept us from sleeping more than 2 hours. At first we thought we were under a restaurant and they were moving chairs around. Then we thought maybe drilling. After about 3 trips down to the lobby they finally sent someone up to listen and it turned out it was the elevator. They said they knew there was a problem and trying to find a way to fix it but havent had any luck yet. Meanwhile they are sticking guests in rooms next to the elevator.
Next we were moved to room number two. Went from the biggest room in the hotel to what appeared to be the smallest. Tiny room with 1 double bed for two people. This wasnt going to work so we asked to be moved again. Finally moved into the third room but this room had one of the beds broken whereas you only had about 3 feet of bed from left to right to sleep in. We finally gave up and stayed in this room. While were in this room they decided to book someone else in this room and gave them a key. We were in our room when a stranger came to open a door. We were shocked and so was the stranger ( guy was super nice, pilot).
We paid about $400 extra for the upgraded room. Hotel returned this money back to us but did not offer anything on top of to really make up for the experience we had.
The location is great however the hotel is in some serious need of upgrades. God help whoever stays in the room with the messed up mattress.
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Lovely art deco charm but costly extras.
Apr 14, 2025DritanLondon, United Kingdom
The hotel undoubtedly benefits from the Art Deco design but was pretty shocked to be charged for luggage storage and am extra £36 was taken out for resort fees. Like others have mentioned, all for amenities I didn't and had no interest in using. So my one night stay ended up costing 25% more than expected. Added to that the ridiculous 15…
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The hotel undoubtedly benefits from the Art Deco design but was pretty shocked to be charged for luggage storage and am extra £36 was taken out for resort fees. Like others have mentioned, all for amenities I didn't and had no interest in using. So my one night stay ended up costing 25% more than expected. Added to that the ridiculous 15 minute wait at check in when only about 5 groups were in front of us. At check out there was another queue just to hand over the key card. Totally unnecessary as there's no mini bar to incur extra costs Sadly wouldn't recommend.
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Hidden Fees
Apr 14, 2025Gustavo H
Overall it was a nice hotel and centrally located. Wish the gym fees and ammenities fees were charged to people who actually use the facilities. I didn't use them and still had to pay them. I feel like that is theft and unfair. Due to that I prob won't recommend or stay here again.
dated hotel with added extras
Apr 14, 2025Mark H
hotel is in the middle off everything you need , but the hotel itself is old , the rooms are small , the double bed is a small bed , you pay a service charge 35 dollars and there no coffee maker or even bottled water , but the biggest thing i didn't like was before and after the check in , the hotel will hold to bags/ cases for 5 dollars a bag, a…
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hotel is in the middle off everything you need , but the hotel itself is old , the rooms are small , the double bed is a small bed , you pay a service charge 35 dollars and there no coffee maker or even bottled water , but the biggest thing i didn't like was before and after the check in , the hotel will hold to bags/ cases for 5 dollars a bag, a extra 40 dollars, new york has got more expensive since the last time I was here , but the hotel added it's bit too for no reason.....
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Old and grand hotel in need of some upgrades. Great staff though!
