The Shelburne Sonesta New York

Midtown, New York

Star rating

The hotel

Immerse yourself in the urban lifestyle at The Shelburne Sonesta New York, an ideal base for your next trip to Manhattan. Subtly inspired by Walt Whitman's great love affair with New York City, this hotel offers a collection of spacious guest rooms and apartment-style suites. Located on Lexington Avenue in the heart of Murray Hill, the convenient location treats guests to an authentic taste of city life. Explore the neighbourhood, with its variety of trendy gastro pubs, bars and brunch spots, or enjoy the city's most exciting sights and experiences, such as the Empire State Building and Grand Central Station - all within easy reach. 

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Room Service
  • Close to City Centre

Where is it

On Lexington Avenue, this hotel is surrounded by typical brownstone buildings with cafés, bagel shops, cocktail bars, and gastro pubs nearby. It is a few blocks from Grand Central Station and the Chrysler Building, and just a stroll from sights like the Empire State Building, Bryant Park and Fifth Avenue. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

325 contemporary rooms and suites. All with flatscreen HDTV with cable and pay-per-view movies, iHome docking station, WiFi access*, fridge, coffee maker, safe, hairdryer, iron and board, and pillow menu. Standard Guest Rooms are 325-350 sq ft with 1 king-size bed or 1 queen-size bed, sleeping maximum 2 adults.

Studio Apartments are 410 sq ft and have a granite kitchenette with either 1 queen-size bed, 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. 

One Bedroom Deluxe Apartments are 450-650 sq ft and have a kitchenette, living room, separate bedroom, 2 flat-screen TVs, with 1 king-size bed and sofa bed, sleeping maximum 4 adults. 

Please note: Glassware and coffee mugs are provided. Dishes, utensils, pots and pans are all are available upon request.

Take Care (modern American bistro, offering all-day dining and drinks). Vintage Green (new rooftop bar offering 360 degree views of Manhattan, with indoor and outdoor seating, serving drinks and small plates). 24-hour fitness centre. Room service*. Grocery delivery service*. Concierge. Complimentary WiFi in lobby. Parking $75 plus tax per day, or $85 plus tax per day for oversized vehicles (payable locally, subject to change).

This hotel has a facility fee of $39 plus tax, per room per day (payable locally, subject to change).

Fee includes: $15 daily credit to our Cupboard, complimentary Wi-Fi access, unlimited local/long distance calls (excluding international),  a one-time $15 laundry credit for the stay​, and complimentary use of the fitness centre. Resort fee and inclusions are subject to change and availability. 

Please note: One person must be aged 21 years and over in each room at check-in.

Please note: The new rooftop bar is due to open in Autumn of 2024.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2970)
  • Very good (2077)
  • Average (509)
  • Poor (213)
  • Terrible (160)
Image of the Tripadvisor rating Reserve for the quality and value, stay for the service!

Apr 14, 2025 Zakiya C

The rooms are spacious and easy on the pocket. But what makes this hotel a top choice when I travel to NYC is the customer service. The desk is friendly, helpful and professional. They resolve issues and give recommendations with a smile. I lost my purse in a cab and David (front door) and Hector (desk) made sure we got the purse back and checked… Read more
The rooms are spacious and easy on the pocket. But what makes this hotel a top choice when I travel to NYC is the customer service. The desk is friendly, helpful and professional. They resolve issues and give recommendations with a smile. I lost my purse in a cab and David (front door) and Hector (desk) made sure we got the purse back and checked me into my room without a hitch. Lovely visit. Will be back again! Read less
Image of the Tripadvisor rating Great Stay and Amazing Staff

Apr 10, 2025 Ycompestine Lafayette, California

My husband and I absolutely love staying at The Shelburne Sonesta New York. It's always our first choice when we're in the city, and this visit was no exception. I had left a few items behind and was dismayed to think they were long gone, but Arelis Nuñez, the Assistant Director of Front Office, went above and beyond to ensure they were safely… Read more
My husband and I absolutely love staying at The Shelburne Sonesta New York. It's always our first choice when we're in the city, and this visit was no exception. I had left a few items behind and was dismayed to think they were long gone, but Arelis Nuñez, the Assistant Director of Front Office, went above and beyond to ensure they were safely returned to me. From start to finish, Arelis was not only professional but also incredibly friendly and caring. We are always so impressed with the service and warmth from the entire staff. We can’t wait to return and stay with them again! Read less
Image of the Tripadvisor rating Most helpful friendly staff in a great location

Apr 8, 2025 Emma C

We chose the hotel for its location close to Times Square and Broadway. It also has excellent transport links. We were very pleased with the size of our room and found the kitchen very helpful. Beyond that we would like to thank David and Louis in their attitude and helpfulness made the stay more comfortable. All requests were easily… Read more
We chose the hotel for its location close to Times Square and Broadway. It also has excellent transport links. We were very pleased with the size of our room and found the kitchen very helpful. Beyond that we would like to thank David and Louis in their attitude and helpfulness made the stay more comfortable. All requests were easily accommodated. House keeping maintained our room to a high standard and they were always patient even when we had a later stay in the room. This was the third hotel in three weeks and we found it outclassed the other two. Read less
Image of the Tripadvisor rating Best location with the friendliest staff

Apr 8, 2025 Milly C

Spent nearly a month in the U.S. with the final 10 days at this hotel and it was by far the best one. The staff went out of their way to make you feel welcome and nothing was too much trouble, from helping with bags, providing travel adaptors, extra pillows, giving recommendations and organising transport etc. Every staff member we interacted… Read more
Spent nearly a month in the U.S. with the final 10 days at this hotel and it was by far the best one. The staff went out of their way to make you feel welcome and nothing was too much trouble, from helping with bags, providing travel adaptors, extra pillows, giving recommendations and organising transport etc. Every staff member we interacted with was so lovely but the two that made my mum and I’s trip were Luis and David. The hotel is in a superb location, everything is walking distance - 5 mins to Grand Central, 15 mins to 5th Ave, 20 to Broadway / Times Square & 30 mins to Madison Square Garden / Penn Station. Read less
Image of the Tripadvisor rating Wonderful place and staff

Apr 6, 2025 Sarah Z

Large/clean room with wonderful staff, all so kind/helpful as we were there for our daughter's surgery at NYU/Langone and had to stay a few days following discharge from hospital before being cleared to fly home. Arelis the Manager, David the Bellman and Christine the evening manager at Vintage Green Rooftop restaurant all exceptional, going out… Read more
Large/clean room with wonderful staff, all so kind/helpful as we were there for our daughter's surgery at NYU/Langone and had to stay a few days following discharge from hospital before being cleared to fly home. Arelis the Manager, David the Bellman and Christine the evening manager at Vintage Green Rooftop restaurant all exceptional, going out of their way to assist. Read less