In the middle of Fisherman's Wharf, you'll find yourself in a great spot, close to PIER 39 and Ghirardelli Square. The famous cable car turnaround is just outside too, so you can easily get to other neighbourhoods. There's a smart, maritime theme throughout the hotel making it a warm, relaxing respite from the city. And an American breakfast will fire you up for the day. Why not head over to the notorious ex-prison Alcatraz, wander around vibrant Chinatown or take a walk down to the Golden Gate Bridge.
Amenities
Wheelchair access
Families
Fitness Centre/Gym
Internet Access
Laundry Service
Safety Deposit Box
Valet parking
Close to City Centre
Where is it
Central location, next door to Holiday Inn Fishermans Wharf. Close to Muni Line and cable cars.
Hotel information
252 rooms on 4 floors in 1 building with 2 lifts. All with air-conditioning, TV with pay-per-view films, complimentary WiFi, telephone, mini fridge, coffee maker, hairdryer, safe, iron and ironing board.
Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Complimentary Express Start™ buffet breakfast. Fitness centre with Peloton bikes. Complimentary WiFi. Business centre. Laundry/dry-cleaning service*. Underground valet parking $65 plus tax, per night (payable locally, subject to change). 6 complimentary EV charging stations.
This hotel has a Guest Amenity fee of $25 plus tax per room, per day (payable locally, fee subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 3171 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1152)
Very good (1414)
Average (455)
Poor (90)
Terrible (60)
Excellent location
Apr 14, 2025Christine CPerth, Australia
We stayed for 3 nights at this hotel and had such an amazing stay. The room was very large and the bed massive and so comfortable. You had the option of a soft or firm pillow. The bathroom was very functional and clean. The Dove lotion, body wash, shampoo and conditioner was of high quality. The complimentary breakfast was good. If you need gluten…
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We stayed for 3 nights at this hotel and had such an amazing stay. The room was very large and the bed massive and so comfortable. You had the option of a soft or firm pillow. The bathroom was very functional and clean. The Dove lotion, body wash, shampoo and conditioner was of high quality. The complimentary breakfast was good. If you need gluten free bread, just ask. There was coffee and ice water available through the day. The location was perfect and very close to Fisherman's Wharf and Pier 39 with lots of dining options.
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Good hotel in great location but USB charging issue
Mar 5, 2025nadinep937Calgary
Pros: Great location, comfortable room, good breakfast, responsive staff.
Cons: All four of the USB ports in the room were off-centre in the holes so nothing could be plugged in. Despite being on time for check-in, the first room we were given had a view of concrete walls (which would, I thought, go to a late-arriving guest).
Totally standard Holiday Inn Express albeit in a great location…and with excellent management.
Mar 2, 2025756maxwellpLos Angeles, California
This is an absolutely standard in every way hotel. Except for the great fact that the windows are able to open, a small bit but every bit counts! And the fact that I had an issue and the evening manager (at about ten pm) was on it in an instant providing innovative solutions that showed they are completely customer focused. Much better…
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This is an absolutely standard in every way hotel. Except for the great fact that the windows are able to open, a small bit but every bit counts! And the fact that I had an issue and the evening manager (at about ten pm) was on it in an instant providing innovative solutions that showed they are completely customer focused. Much better management response then the nearby Kimpton. The AC was fine but not great. The internet was fine. The valet parking was fine. The check in was fast and professional. Check out was easy. The room was clean. On the negative side—the rooms did not get cold…just passable…the view is non-existent—a wall across a narrow (maybe 12-14 foot) courtyard. The rug was extremely tired but the kind of rug that is easy to clean and it felt clean.
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Good for These Tourists
Feb 2, 2025essexjpSeattle, Washington
Recently refurbished comfortable modern motif in rooms and public areas. Professional, welcoming staff. Excellent free breakfast buffet. Spacious room. Well designed accessible bathroom with roll-in shower. However, bathroom towels were wearing thin. Easy, flat walk to Fisherman’s Wharf. I would happily stay at this hotel again.
Poor social service
Jan 24, 2025Michael Andry M
The staffs lack of hospitality. They are rude to customers. One of the staffs in the lobby are not child friendly rudely saying to my kid not to touch one of the fake flowers in the lobby. Then when i took the trolley one staff said impolitely return it. There is this guy too in front desk at january 22, around 9pm, where in we are booked on the…
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The staffs lack of hospitality. They are rude to customers. One of the staffs in the lobby are not child friendly rudely saying to my kid not to touch one of the fake flowers in the lobby. Then when i took the trolley one staff said impolitely return it. There is this guy too in front desk at january 22, around 9pm, where in we are booked on the 3rd day and the key to room was not working, and said that the way to fix it is to show the ID of the one who booked, we are tired whole day and can’t get to the room coz the one who booked is not with us and will arrive after some time. He did not try to help or offer what alternative to verify and just let you wait. They have poor social skills. I know they follow rules for security but they approach it in unprofessional and non solution orienter manner.
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Excellent location
