1. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
2. Upon purchase of a package holiday inclusive of flight(s) and hotel(s) you will be automatically entered into the prize draw.
3. All entries will be automatically made on behalf of the lead passenger once the package holiday is booked and only one entry per booking (in the name of the lead passenger) is permitted.
4. The opening date for entries is 09:00 29th March 2025. The closing date of the prize draw is 21:00 on 12th April /2025. Entries will not be submitted or considered after this time.
5. If for any reason a technical interruption, fault or site failure occurs when purchasing, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. The Promoter accepts no responsibility for any purchases which are not completed for any reason.
6. A winner will be chosen by random draw performed by a computer process on 15/04/2025 ("Draw Date").
7. The winner will receive a £1,000 discount on the value of their holiday booked at our Merry Hill store on the above dates.
8. The winner will be notified by email or telephone (using details provided at entry) before 25/04/2025 and must accept verbally or in writing that they have won the prize. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above.
9. The prize will be deducted from the value of their package holiday booking within 7 working days of being notified of their win.
10. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. The prize must be used in a single transaction against the value of their package holiday booked at Westfield shopping centre within the promotional dates. Any underutilised prize will be forfeited.
11. The prize is supplied by Virgin Atlantic Holidays of VHQ, Fleming Way, Crawley, RH10 9DF (the "Supplier"). The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.
12. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
13. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails press.office@fly.virgin.com or writes to Press Office, Virgin Atlantic Holidays, VHQ, Fleming Way, Crawley, RH10 9DF (enclosing a self-addressed envelope) within [one] month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter at press.office@fly.virgin.com In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
14. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
15. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
16. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
17. Personal data supplied during the course of this promotion will only be processed as set out in the Promoter's privacy policy which can be found at: www.virginholidays.co.uk/customer-support/privacy-statement. See also condition 13 with regard to the announcement of winners.
18. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.
19. The Promoter of this prize draw is Virgin Atlantic Holidays of VHQ, Fleming Way, Crawley, RH10 9DF.