Terms and conditions
Attraction ticket price match promise terms and conditions:
*This promise only applies to Walt Disney World tickets and Universal Orlando Resort tickets only. We will require a copy of the competitors quotation of the price to be matched against. The lower price tickets must be available to consider matching that price. So, in the unlikely event that you do find your Attraction tickets cheaper elsewhere this is what you need to do: — Check all the details. Is the quote you have based on the same attractions and dates? — If it is, call us on 0344 472 9646 within 14 days of making your booking. We will require your booking reference number, and printed proof which must take the form of an email or letter from the other ABTA Tour Operator or a screen grab from their website. Tell us who you got the quote from, when it was for, what is included and how much cheaper it was. — We will check through all the details within one working day, and if the quote matches your holiday booking we will refund the difference. That’s our best price Promise. This promise only applies to attraction tickets booked at the time of making your reservation and does not apply to tickets subsequently added onto your booking. Please note: Attraction Tickets can only be purchased along with a package holiday. *Excluding any Tour Operator within the Virgin family”
Please refer to Virgin Atlantic Holidays terms and conditions for further details on amending your booking.