Main Content

You are here on our website:

9. Fraud

  1. General Flying Club terms and conditions
  2. Flying Club membership
  3. Earning miles, tier points and purchasing miles
  4. Spending miles
  5. Account statements
  6. Charges, payments and taxes
  7. Reward limits and exclusions
  8. Changes to the programme 
  9. Fraud
  10. Communications and complaints
  11. Limitations and Virgin Atlantics liability
  12. Rights of third parties
  13. Law and jurisdiction
  14. Data protection
  15. Partner terms and conditions

9.1. Flying Club Miles, membership and/or Rewards are void if sold, auctioned, bartered, purchased by any other method than through the Virgin Atlantic Airways Buy Miles (including Gift Miles and Transfer Miles) and Miles Booster options, defaced or altered. Such activity is prohibited and may result in denial of travel and/or redemption of the Reward and may also result in the cancellation of all accrued Miles, Rewards and Programme membership. 

9.2. We may refuse to issue Miles or process Reward redemptions if we reasonably believe there has been fraud, breach or failure to fulfil any of these Flying Club Terms or other current restrictions or requirements which have been made available to you. Any breach of these Flying Club Terms or other requirements contained on our website may result in denial of travel and/or redemption of Rewards and cancellation of all Miles, Rewards and termination of Programme membership. We will act reasonably in exercising our rights under this paragraph.